• Skip to main content
  • Skip to primary sidebar

TravelAbility Insider

The Intersection of Travel and Disability

Eliana Satkin

Lived Experience: Learn Through Real Travels of Disabled Content Creators with Marcia Frost

August 7, 2026 by Eliana Satkin

@SpiritsTraveler – Digital creator

Ageless Accessible Adventures

♿️ Travel 🧖‍♀️ Wellness 🍝 Food 🚢 Cruise

Feedspot Top Disabled Travel Influencer

Healthier recipes 

Marcia Frost knows how to tell a travel story. After years as one of the country’s top tennis writers, Marcia turned her attention to travel, food, and wellness. Today, as a full-time wheelchair user living with multiple autoimmune diseases, she uses that storytelling expertise to help travelers discover accessible adventures and to help destinations understand what true accessibility looks like.

Named one of Feedspot’s Top Disabled Travel Influencers of 2025, Marcia has built a trusted voice for Baby Boomers and older travelers who use wheelchairs, scooters, and other mobility devices. She shows what it actually feels like to travel well while managing chronic illness and mobility challenges.

Marcia has written for outlets including SheBuysTravel, Accessible Journeys Magazine, Fodor’s, and Long Weekends. Her own platform, formerly Wine and Spirits Travel, has been rebranded as Ageless Accessible Adventures, reflecting her focus on accessible travel and experiences for older adults and travelers with disabilities.

Her work also extends beyond storytelling. Marcia is currently working with Greater Miami & Miami Beach to update its content and has six upcoming assignments with a new outlet scheduled for this fall.

Marcia recently shared her experience in Huntsville, Alabama, highlighting the unique, accessible, and welcoming places she discovered and reminding us that meaningful travel is for everyone. Check out her experience in North Alabama here.

Next, she is setting sail with Celebrity Cruises on a bucket-list trip to Greece, a destination with special meaning for her. Twenty-five years ago, her parents visited Greece in wheelchairs and were unable to get off their cruise ship. Marcia knows there is still progress to be made, but she has also witnessed firsthand how far accessible travel has come.

Across her social platforms, Marcia reaches a community of more than 15,000 travelers, including older adults and wheelchair users actively looking for destinations that make travel easier, healthier, and more enjoyable. Follow her on Instagram, Facebook, YouTube, and LinkedIn.

Destinations interested in working with Marcia or reaching Baby Boomers and travelers with mobility disabilities can contact her directly at Marcia@MarciaFrost.com.

Share this:

  • Share on Facebook (Opens in new window) Facebook
  • Share on LinkedIn (Opens in new window) LinkedIn
  • Print (Opens in new window) Print
  • Share on X (Opens in new window) X

Filed Under: Lived Experience Tagged With: accessible north alabama, Autoimmune disease travel, wheelchair travel

Innovation of the Month: Be My Eyes on Meta AI Glasses

August 7, 2026 by Eliana Satkin

Be My Eyes has long been recognized for connecting people who are blind or have low vision with sighted volunteers through live video assistance (check out a throwback of their InnovateAble pitch here).

Now, through its integration with Meta AI Glasses, the company has taken accessibility a step further by offering hands-free, AI-powered visual assistance that allows users to receive information about their surroundings without holding a phone.

The combination of Be My Eyes and Meta AI Glasses creates a natural, seamless experience for travelers navigating unfamiliar environments. Whether locating a hotel room, identifying a gate at the airport, reading a restaurant menu, or finding an accessible entrance, users can receive spoken descriptions and guidance while keeping their hands free for mobility aids, luggage, or other tasks.

By pairing wearable technology with artificial intelligence and live human support when needed, Be My Eyes is expanding opportunities for more independent travel and everyday experiences.

Be My Eyes and Meta Launch New Accessibility Functions on Ray-Ban Meta and  Oakley Meta glasses - Be My Eyes

The Problem Be My Eyes on Meta AI Glasses Solves

For travelers who are blind or have low vision, many everyday tasks still require assistance. Reading signs, locating landmarks, identifying products, or understanding unfamiliar surroundings often means stopping to pull out a smartphone or asking someone nearby for help.

While traditional Be My Eyes video calls have provided valuable support for years, they require users to hold and position a phone throughout the conversation. That can be difficult when carrying luggage, using a white cane, guiding a service dog, or simply navigating a busy airport or attraction.

With Meta AI Glasses, the camera moves from the user’s hand to their line of sight. Users simply ask a question naturally, and the glasses can describe what is in front of them, identify objects, read text, or provide contextual information. If artificial intelligence cannot fully answer a question, users can still connect with a live Be My Eyes volunteer or participating customer service representative for additional assistance.

The result is a more fluid, hands-free experience that supports greater independence without replacing human assistance when it is needed most.

Common Travel Applications

The technology has practical applications across nearly every segment of the travel industry, including:

  • Navigating airports, train stations, and cruise terminals
  • Finding hotel amenities, elevators, or guest room numbers
  • Reading restaurant menus or buffet labels
  • Locating accessible entrances and pathways
  • Exploring museums, attractions, and visitor centers
  • Identifying products in gift shops or retail stores
  • Receiving assistance through participating businesses in the Be My Eyes Service Directory

Because the experience is hands-free, travelers can remain focused on navigating their environment while receiving information in real time.

Options for Destinations

Destinations, attractions, hotels, and tourism businesses have several ways to support travelers using Be My Eyes and Meta AI Glasses.

One option is to join the Be My Eyes Service Directory, allowing blind and low-vision customers to connect directly with trained customer service representatives through the Be My Eyes platform. Whether a guest needs help locating an accessible entrance, confirming reservation details, or navigating a venue, businesses can provide personalized assistance through a familiar accessibility tool.

Organizations may also choose to purchase Meta AI Glasses for guest services, accessibility teams, or visitor information staff. The glasses can be used by guests during their stay for confident navigation.

Enterprise subscriptions to Be My Eyes are tailored to each organization based on size, support needs, and integration requirements. Meta AI Glasses are purchased separately 

As wearable AI continues to evolve, the combination of Be My Eyes and Meta AI Glasses demonstrates how technology can complement accessible design and excellent customer service. 

Find more accessibility tech to better welcome all in TravelAbility’s Accessibility Playbook.

Share this:

  • Share on Facebook (Opens in new window) Facebook
  • Share on LinkedIn (Opens in new window) LinkedIn
  • Print (Opens in new window) Print
  • Share on X (Opens in new window) X

Filed Under: Innovation of the Month, Innovations and Products Tagged With: Accessible technology, Be My Eyes, Customer Service

New Wellness Farm Offers the First Deaf-Friendly Nature Therapy Experience

August 7, 2026 by Eliana Satkin

Forest therapy guide Summer Crider crouches at the edge of a quiet river, smiling with her sun hat in hand.

When Summer Crider talks about accessibility, they don’t start with ramps, trails, or accommodations. They start with belonging.

As a deaf child growing up in Florida, Crider dreamed of following in their father’s footsteps and working in nature. Their father was a wildlife biologist, and they imagined themself working in nature. Instead, they were repeatedly steered toward careers considered “more suitable” for deaf professionals.

“I always wanted to work in nature,” they say. “I always wanted to be a wildlife biologist like my dad. But I never saw deaf people like myself in that profession.”

Instead they became a teacher, filmmaker, and university media manager. On paper, everything was going well. Internally, they were struggling.

After years of stress and burnout, Crider experienced a mental health crisis. “I became suicidal, having suicidal thoughts,” they say.

A medical leave led them to Alaska, where they spent a month surrounded by wilderness. “I spent about two weeks just walking on trails every day and feeding chickens and learning about plants and health, and I just immediately felt better.”

The experience reset the trajectory of their life.

A New Approach to Nature Therapy

Back home, Crider discovered the Association of Nature and Forest Therapy (ANFT), completed certification as a forest therapy guide, and began introducing other deaf and disabled individuals to the healing power of nature.

Today, through The Wild Cypress, Crider is an accessibility consultant and trainer for ANFT, helping adapt curriculum and training programs for a broader range of participants. Through their cross-country journeys in a converted shuttle bus, they have guided thousands of people through workshops, training, retreats, and nature experiences, often bringing the experience to them, pulling them from their classrooms and workspaces to “bathe” in nature.

Their most innovative work has found a home in Putnam County, Florida, where they’re a young entrepreneur creating disability representation in a new space.

A 1900 farmhouse surrounded by cedar, cypress, bamboo, and pine trees, has become the place where The Wild Cypress can host its educational programmes. The property is slowly being transformed: a former trash pit has been transformed into a wildlife pond that now attracts frogs, butterflies, and other native species; traditional lawn areas are being rewilded into pollinator meadows; and trails are slowly taking shape as Crider learns the land and restores its ecosystem, creating a place where The Wild Cypress can flourish. This is only the beginning of change. 

Leaning away from “retreat center,” they identify The Wild Cypress as a wellness farm and educational center. A wellness farm feels rooted in the land itself. Guests aren’t coming for luxury amenities. They are coming to reconnect with nature, with themselves, and with one another. Unlike traditional therapy or structured recreation programs, forest therapy is less about instruction and more about invitation.

In forest therapy, they explain, “the forest is the therapist, and we’re just the guides.” They remind us that nature welcomes all. “All feelings, all abilities. Nature doesn’t judge.” Their wellness farm is the first of its kind.

An illustrated logo of two hands doing a fist bump, framed by a cypress tree, a heron, butterflies, and wildflowers in warm yellow and orange tones.

Inclusion as Nature Intended

That philosophy has profound implications for accessibility. “Disability comes from social constructs, so we just need to remove those constructs.” Everyone has a meaningful way of connecting with nature, and as a guide they prioritize helping each individual find that connection. “Maybe I can’t hear the birds,” they explain, “but I have a different way of connecting with them.”

Crider can’t give us a model for what an inclusive retreat looks like, because it’s an ongoing, individual invitation. The property, while not fully ADA compliant, is slowly being re-designed to provide support and access. “We have ADA accessible bathrooms, but our trails are not cement sidewalks. We do have connections with local organizations that can provide an EcoRover, an ADA accessible wheelchair.” 

Rather than deciding what participants can or cannot do, they begin by asking questions. “What are their fears? What are they used to? What are they not used to?” they say. “I never tell someone what they can or cannot explore. You don’t need to be physically able to hike to enjoy the forest. The forest still provides its medicine however you want to move- by walking, crawl, fly, jog, etc. The benefits are more profound the slower you go, from being still and wandering with curiosity”

For destinations looking to create more inclusive outdoor experiences, that mindset may be more important than any specific accommodation. Crider believes many accessibility barriers are internal rather than physical. “People are so uncomfortable trying to figure out how to navigate disability,” they say. It’s important to make it a conversation every time, to work together to find a way to participate in a truly meaningful way.

Representation is one way they address that challenge. When hosting Deafblind retreats, they intentionally involve facilitators who are DeafBlind themselves. “It’s important that the leader is someone who looks like them,” they say. “I create programs where people feel like they do belong and also inspire them as well.”

The results can be transformative. One wheelchair user with a spinal cord injury registered for a retreat expecting to be turned away after disclosing their disability. Instead, Crider reached out and asked how they could make the experience work. The participant attended, returned for a second retreat, and eventually became a certified guide, trained by Crider.

Lessons on Inclusion for the Travel Industry

For destinations, attractions, and tourism professionals, perhaps the biggest lesson from The Wild Cypress is that inclusion begins long before someone arrives.

It starts with the assumption that everyone belongs. Crider’s ongoing goal is to make sure no one is left behind. Once there’s a shared goal of inclusion, we can navigate the uncomfortable conversations of how to overcome barriers together. They’ve seen the most powerful transformations through just being empathetic and determining “what can we co-navigate together,” a term that comes from the DeafBlind community. “It’s you and me together. We’re experiencing it together – no one is more or less.”

As Putnam County continues to develop its eco-tourism identity, Crider sees opportunities not only to attract visitors but also to deepen their connection to the natural world. “Many people don’t realize that Florida has all of these beautiful spaces. It’s exposure to important parts of our ecosystem.” They believe everyone needs a dose of nature “to survive better, to have better purpose, to take care of themselves.”

A group gathers around a newly created wildlife pond in a wooded meadow, with a participant in a wheelchair in the foreground as a guide kneels beside them.

In a tourism industry increasingly focused on sustainability, wellness, and accessibility, that may be one of the most important lessons nature has to teach.

Joining the Inclusive Retreat Movement 

When asked what advice they would share for anyone looking to begin something similar they remind us that it’s not a competition. “We can’t work in isolation. We need partners.” They’re still doing this themself–both to teach others and to learn. “Be brave to connect with different people – no matter how busy you think they are.” Remember, it’s you and me together. 

Two people walk through a forest, one placing a hand on a tree trunk, with overlaid text reading "Often we ask, 'How do we make it more accessible?' Instead, we should ask: 'What feels beautiful?'" attributed to Robert Sirvage, DeafBlind Architect.

Share this:

  • Share on Facebook (Opens in new window) Facebook
  • Share on LinkedIn (Opens in new window) LinkedIn
  • Print (Opens in new window) Print
  • Share on X (Opens in new window) X

Filed Under: Deaf abd Hard of Hearing, Lived Experience, Sustainability Tagged With: Accessible Eco tourism, deaf retreat center, deaf wellness farm, inclusive eco tourism

Accessibility Takes Flight: TravelAbility Film Festival Winners Now Streaming on United Airlines

July 10, 2026 by Eliana Satkin

When TravelAbility announced its inaugural Film Festival in July 2025, the goal was simple: spotlight the stories, people, and places shaping a more accessible future for travel.

One year later, those stories have reached new heights—literally.

A United Airlines seatback screen showing the "United videos" menu, with the "1st Annual TravelAbility Film Festival" tile featured prominently among other categories like June Highlights and Star Alliance Member, set against an airplane cabin lit by an orange sunset through the window.

The top 10 winning films from the festival are now streaming on United Airlines’ inflight entertainment systems. Available on all United aircraft equipped with seatback screens, the films will remain onboard for six months, introducing passengers to real-world stories of accessibility, innovation, and adaptive travel.

For TravelAbility, this milestone is about more than just industry recognition for filmmakers. It reflects a broader cultural shift: accessible travel storytelling is no longer confined to advocacy spaces and specialized events. Instead, it has officially entered the mainstream, reaching passengers directly as an organic part of their travel experience.

A Global Showcase for Inclusive Travel

The inaugural TravelAbility Film Festival received 52 submissions from nine countries, capturing entries from tourism boards, local attractions, and independent content creators. The films highlight a diverse range of perspectives, from destination-led accessibility initiatives to first-hand accounts of navigating on-the-ground travel barriers.

A panel of film, accessibility, and media professionals—including representatives from the Sundance and Cannes film festivals—reviewed the submissions to select 14 finalists and 10 ultimate winners.

This initiative directly aligns with TravelAbility’s Vision 2030 initiative, which recognizes that accessibility is rapidly becoming a core expectation in global travel rather than a niche consideration. By 2030, all 73 million Baby Boomers in the United States will be 65 or older. This demographic shift means accessibility will increasingly dictate how a massive segment of the population chooses destinations, transportation, and hospitality experiences.

As demand grows, travelers need clear, credible visibility into what accessible travel looks like in practice. Without it, anxiety and invisible barriers persist, even where proper infrastructure already exists. The TravelAbility Film Festival was built to close that exact gap.

Moving From Vision to Flight Entertainment

The films now streaming on United Airlines include work from destinations and creators around the world. Among them is the festival’s Grand Prize winner, produced by GLP Films and the Oregon Coast Visitors Association, which highlights accessible and inclusive travel along the Oregon Coast.

Taken together, these films reflect a simple reality: accessibility is not a separate category of the travel experience. It is fundamental to how travel should be designed, executed, and narrated.

A United Airlines seatback screen showing the "United videos" menu, with the "1st Annual TravelAbility Film Festival" tile featured prominently among other categories like June Highlights and Star Alliance Member, set against an airplane cabin lit by an orange sunset through the window.

“When I opened the entertainment system on a flight from Newark to San Francisco last week, I was thrilled,” said Jake Steinman, Founder of TravelAbility. “Were it not for the seatbelt sign being illuminated, I would have been jumping out of my seat for joy when I found our film festival on the screen.”

Steinman notes that the collaboration came together through a shared commitment to industry progress.

“Like everything else in the travel industry, this initiative began with a relationship,” Steinman shared. “First with David Kinzelman, Chief Customer Officer at United Airlines, who was recognized in 2025 as one of TravelAbility’s ‘Champions of Change,’ and then with the Customer Strategy & Innovation and Inflight Entertainment teams at United Airlines who helped make this opportunity possible. We are deeply grateful for their commitment to providing a platform that showcases these important stories.”

By bringing accessibility-focused storytelling into a space shared by millions of passengers, United Airlines and TravelAbility are helping ensure the future of travel is not only visible, but welcoming to everyone. For a full list of winning films, visit: https://travelability.net/travelability-film-festival/

Share this:

  • Share on Facebook (Opens in new window) Facebook
  • Share on LinkedIn (Opens in new window) LinkedIn
  • Print (Opens in new window) Print
  • Share on X (Opens in new window) X

Filed Under: Airlines, The Arts Tagged With: accessibility innovation, Accessibility Storytelling, Accessible Tourism, Accessible travel, Adaptive Travel, destination marketing, Inflight Entertainment, Tourism Industry, Travel Content Creators, TravelAbility Film Festival, United Airlines, Vision 2030

One for the Books: The Smart Marketer’s Guide to Digital Accessibility

July 8, 2026 by Eliana Satkin

Accessibility consultant and author Sassy Wyatt sits in a park holding the paw of her black guide dog, who wears a yellow harness.

Sassy Wyatt, a TravelAbility Summit speaker and content creator community member, has put her expertise as an accessibility consultant into a book. 

The Smart Marketer’s Guide to Digital Accessibility is indispensable for every digital marketer looking to broaden their reach and make a meaningful impact. Whether you’re a freelance content creator, a comms leader, or running a brand’s online presence, this guide is written for you.

Cover of Sassy Wyatt's book The Smart Marketer's Guide to Digital Accessibility, illustrated with two people at a table, a guide dog underneath, and the tagline "How to make inclusion your advantage."

Sassy Wyatt sheds light on the critical, yet often overlooked, aspects of digital inclusivity, from the importance of alternative text for images, to the legal implications of non-compliance.

Wyatt blends her personal journey as a blind traveller with actionable insights, outlining how to navigate the intricate landscape of electronic accessibility, and explaining what needs to be done to enhance your brands inclusivity, drive engagement and transform your digital presence into a welcoming space for all users.

↪Check out Sassy’s Guide to Digital Accessibility

Share this:

  • Share on Facebook (Opens in new window) Facebook
  • Share on LinkedIn (Opens in new window) LinkedIn
  • Print (Opens in new window) Print
  • Share on X (Opens in new window) X

Filed Under: Digital Accessibility Tagged With: blind travel, Books for inclusion, digital accessibility, website accessibility

  • « Go to Previous Page
  • Go to page 1
  • Go to page 2
  • Go to page 3
  • Go to page 4
  • Go to page 5
  • Interim pages omitted …
  • Go to page 38
  • Go to Next Page »

Primary Sidebar

Subscribe Now to TravelAbility Insider

Get insider accessibility updates right to your inbox

Our promise: Your name and email will never be sold to third parties.

Recent Posts

  • New at the TravelAbility Summit: The Grant Lab

Recent Comments

    Archives

    Categories

    • Accessibility (413)
    • Accessibility Awards (56)
    • Accessibility Champion of Change (10)
    • Accessibility Funding (27)
    • Accessibility Playbook (14)
    • Accessible Experience of the Month (6)
    • Accessible Landing Pages (39)
    • Accessible Meetings (24)
    • Accessible Travel (5)
    • ADA//Law (69)
    • Adaptive Sports (35)
    • Advice Line (7)
    • Advisory Board (25)
    • Airlines (104)
    • Ambassador Report (8)
    • Amputees (6)
    • Around The Web (1)
    • Artificial Intelligence (1)
    • Autism (70)
    • Baby Boomer Travel (9)
    • Best Practices (4)
    • Blind and Low Vision Travel (26)
    • Conferences & Events (81)
    • Content Creators (9)
    • COVID-19 (19)
    • Cruising (11)
    • Deaf abd Hard of Hearing (1)
    • Destination of the Month (6)
    • Destinations (22)
    • Digital Accessibility (35)
    • Disability Advocates (181)
    • Disability Awareness (151)
    • Editorial (76)
    • Education (31)
    • Emerging Markets Summit 2024 (9)
    • EmergingMarketsSummit23 (14)
    • Expert Q&A (56)
    • Explorable Podcast (3)
    • Family Travel (48)
    • Fashion (10)
    • Food (10)
    • Government (29)
    • Hearing (50)
    • Hidden Disabilities (50)
    • Hotel Spotlight (3)
    • Hotels (115)
    • Innovation of the Month (10)
    • Innovations and Products (5)
    • Lived Experience (19)
    • Mental Health (12)
    • Mobility (140)
    • Museums & Attractions (55)
    • Neurodiversity (80)
    • One for the Books (3)
    • Parks and Public spaces (90)
    • Plus Size Travel (6)
    • Products (67)
    • Resources (1)
    • Restaurants (20)
    • Service Animals (10)
    • Speakers 2019 (11)
    • Surveys (9)
    • Sustainability (13)
    • Technology (116)
    • Text-Only Infographic Descriptions (2)
    • The Arts (48)
    • The Business Case (7)
    • Tourism (54)
    • Transportation (77)
    • Travel (259)
    • Travel Industry People (79)
    • TravelAbility 2021 (10)
    • TravelAbility 2022 (9)
    • TravelAbility Events (5)
    • TravelAbility Summit (58)
    • TravelAbility Week 2020 (3)
    • Trends (107)
    • Uncategorized (170)
    • Video of the Month (7)
    • VIRTUAL2020 (4)
    • Vision (71)
    • Vision 2030: The Accessibility Moonshot (1)
    • What would you do? (4)
    • Wheelchair Travel (1)

    An industry service provided by

    Copyright © 2026 · Metro Pro on Genesis Framework · WordPress · Log in

    SUBSCRIBE TODAY!

    Your name and email will never be sold to third parties.

    SUBSCRIBE TODAY!

    Your name and email will never be sold to 3rd parties.

    Loading Comments...

    You must be logged in to post a comment.