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TBEX 2026 Shifts the Foundation for both Destinations and Travel Creators

July 7, 2026 by Eliana Satkin Leave a Comment

Disabled travel creators share the TBEX opening keynote stage, with a guide dog resting nearby and live transcription running on the big screen.

TBEX is the world’s largest gathering and networking event for travel content creators, including bloggers, podcasters, YouTubers, influencers, and tourism industry professionals. This is where new ideas are born and what determines the direction of social media marketing and blogging for both content creators and destinations.

So, what direction is marketing taking in the travel industry this year? TBEX made it clear that it’s a seismic shift toward accessibility and inclusion.

Under Toni Bastian’s leadership, accessibility and inclusion began transforming the event long before opening night. The FAM tours were created with accessibility in mind, including detailed information on terrain, energy expenditure, and any potential barriers. For the first time in TBEX history, not only were there a plethora of tour options for disabled creators, but they were able to plan around their needs and travel without anxiety.

Upon arrival at the Richmond Convention Center, accessible routes were clearly marked.  Before the opening keynote began, Koda was running for live transcription on the big screen and a QR code was provided for following along on your phone. A Zen Zone sensory room was created with soft chairs, a swing, fidgets, and low lighting. It was made clear through both the welcome speech and accommodations being made that all were welcome.

Leslie Walker of Leslie Walker Consulting, the strategist behind Tami Reist’s award winning accessible travel videos with North Alabama, introduced the opening keynote: a panel of disabled travelers. 

The panel was made up of Cory Lee, a full time wheelchair user; Penny Zibula, a legally blind aging traveler with a guide dog; and Phoenyx Powell, an amputee with a dynamic disability and sensory sensitivities. They boldly answered real questions on the state of accessibility in travel.

“Disability content creators are not just influencers, they’re translators helping us to understand a different experience in our destination.”

Why did the premier training and connection conference for creators and DMOs lead off with accessible travel? According to Leslie, it’s because accessibility isn’t niche. Accessible travel content is an opportunity for authentic storytelling, and connection–meeting basic marketing needs in the travel industry. She reminded listeners that disability content creators are not just influencers, they’re translators helping us to understand a different experience in our destination.

Why the Shift?

Penny pointed out that she was old enough to be the grandmother of most people attending the conference. So why was everything she shared so relevant? 

Leslie shared that the Baby Boomer population is quickly aging into disability, compounding the need for accessible destinations. While only 19% of these older adults identify as having a disability, when asked specific questions to identify disabilities, that number jumped to over 50%.

Penny highlighted that seniors are looking for the same information as the disability community, whether they identify as disabled or not.  “As people age they will acquire some sort of physical challenge. Then they try to compensate and go to Egypt because they’re king and queen of denial, and they get frustrated when they can’t access something because it’s too steep.”  

Cory Lee reminded us that the disability community is the largest minority group, and the fastest growing. They’re already spending 50 billion a year on travel in the U.S. alone. That’s not a bandwagon you can afford to miss.

“As people age they will acquire some sort of physical challenge. Then they try to compensate and go to Egypt because they’re king and queen of denial, and they get frustrated when they can’t access something because it’s too steep.” 

Penny Zibula

Takeaways for the Industry

TBEX is not just taking the lead in steering marketing toward accessibility, the conference is indicative of a greater shift in the conversation. Accessibility and inclusion have become central to the progress of every destination.

When asked about the difference between a destination that cares about accessibility, all three creators agreed that the human element goes further than infrastructure. Phoenyx stayed at a retreat center that bought a shower chair for her room, Cory Lee had a group build him a ramp out of the shoes on their feet, Penny had a cruise team experiment with multiple spaces before finding a relief area that worked for her guide dog. These things made more of an impact on their travel experiences than any standard ADA effort.

The essential basics of welcome highlighted accessibility landing pages that include transportation, hotels, and energy expenditure details like distances and inclines. It was also pointed out that there’s no excuse for not having a cheap portable ramp to cover a step or two at the entrance. They’re not cost prohibitive.

An "Accessible Route Available" floor decal with an arrow and wheelchair symbol marks the way through the Richmond Convention Center at TBEX.

Phoenyx nicely summed up the hope that’s building in the disability community as this shift in the travel industry is becoming evident, “People are starting to see that accessibility and inclusion really do matter.” 

Cory Lee encouraged destinations not to be afraid to work with disabled creators. “We have a very loyal following who depend on us for planning their travels.” He explained that there are about five destinations that are well vetted for accessibility. That’s what people think their only vacation options are. “Let’s change that,” he challenged. 

Champions Leading the Way

If you’re interested in working with one of the TBEX panelist, all three speakers are a part of the TravelAbility Content Creator Database.

Toni Bastian of Visit Richmond is a TravelAbility Accessibility Champion of Change who has moved beyond reshaping Richmond Tourism to impacting the industry as a whole. Learn more from her ongoing efforts at the 2026 TravelAbility Summit.

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Filed Under: Conferences & Events, The Business Case Tagged With: Accessible travel, Destination accessibility, disability inclusion, TBEX, travel marketing

Disability Opportunity Fund to Host Accessible Innovation Showcase at The Schoolhouse Hotel

June 4, 2026 by Eliana Satkin

Innovation is accelerating across the accessibility landscape, and one of the most exciting opportunities this summer to see that progress firsthand is the Accessible Innovation Showcase at The Schoolhouse Hotel in White Sulphur Springs, West Virginia.

As accessibility continues to move from a niche consideration to a mainstream business priority, events like this provide a valuable glimpse into the future. Across hospitality, tourism, technology, and the built environment, organizations are increasingly recognizing that accessible design drives better experiences for everyone while opening the door to larger and more diverse markets.

Hosted by the Disability Opportunity Fund, this free two-day event brings together hospitality leaders, disability advocates, entrepreneurs, investors, and technology innovators to explore solutions that are reshaping the future of accessible travel. Attendees will have the opportunity to experience emerging technologies, hear from industry leaders, and tour The Accessibility Lab, a first-of-its-kind real-world testing environment for accessibility innovation that TravelAbility helped create alongside Samaritan Partners and The Schoolhouse Hotel.

We’re particularly excited to see several organizations and innovators from the TravelAbility community participating in the Showcase. For destination organizations and travel industry professionals looking to better understand where accessibility innovation is headed, this event offers a unique opportunity to connect with the people and technologies driving change. Best of all, attendance is free. Read the press release below!

Disability Opportunity Fund to Host Accessible Innovation Showcase at The Schoolhouse Hotel

Two-Day Gathering Unites Hospitality, Technology, and Disability Advocacy Leaders to Shape the Future of Inclusive Travel

Accessible Innovation Showcase, July 15–16 at The Schoolhouse Hotel. Person using a wheelchair raises their arms on a lush cliffside; logos for The Disability Opportunity Fund and Samaritan Partners.

WHITE SULPHUR SPRINGS, W.Va. — The Disability Opportunity Fund (DOF) will host the Accessible Innovation Showcase on July 15–16, 2026, at The Schoolhouse Hotel in White Sulphur Springs, West Virginia — the world’s first fully accessible boutique hotel and home of The Accessibility Lab. The free, two-day gathering will convene innovators, hospitality leaders, and disability advocates to explore and advance the next generation of inclusive travel.

Made possible through grant funding from Appalachian Community Capital and the Goldman Sachs Foundation, the Showcase reflects DOF’s ongoing commitment to dismantling barriers in the built environment and building an economy that works for everyone. Attendance is free of charge. 

Sign up here

“The Accessible Innovation Showcase is about more than technology — it’s about proving that inclusive design benefits everyone and that disability-driven innovation is a powerful engine for progress.”

— Charlie Hammerman, CEO of the Disability Opportunity Fund

Event Highlights

The Showcase kicks off on the evening of July 15 with a welcome reception and networking cocktail event in The Schoolhouse Hotel’s historic ballroom, featuring a table showcase of participating companies. Day two opens with a networking breakfast followed by a full program of thought leadership and live demonstrations:

  • Opening Plenary: “The Vision of The Accessibility Lab” — led by Charlie Hammerman (DOF) and Chris Maher (Samaritan Partners)
  • Fireside Chat: “Disability-Driven Innovation” — moderated by Chris Maher with author and innovator Bob Ludke, whose book Case Studies in Disability-Driven Innovation explores how disability-centric design catalyzes broader technological and social change
  • Innovation Showcase: Lightning talks from trailblazing companies presenting accessible solutions for hospitality and tourism, including Wheel the World, Right Hear, Sign-Speak, LUCI Mobility, Si-Huis, We Hear You, and Sekond Skin Society
  • Accessibility Lab Site Tour: An immersive walk-through of The Schoolhouse Hotel, where showcased innovations are integrated directly into the built environment

About the Disability Opportunity Fund

The Disability Opportunity Fund (DOF) is a mission-driven lender dedicated to expanding economic opportunity and independence for people with disabilities. DOF finances projects that increase access to housing, employment, and community life, including The Schoolhouse Hotel and its Accessibility Lab — a living laboratory for inclusive design in the hospitality industry.

About The Schoolhouse Hotel & The Accessibility Lab

Located in White Sulphur Springs, West Virginia, The Schoolhouse Hotel is the world’s first fully accessible boutique hotel. Built within a beautifully restored historic schoolhouse, the property serves as home to The Accessibility Lab. The Accessibility Lab is a first-of-its-kind operational setting for startups to test real-world assistive tech & services in a built environment, improving accessibility for travelers with disabilities. The Lab is a pioneering collaboration between The Schoolhouse Hotel, Samaritan Partners, and TravelAbility, uniting expertise in hospitality, accessibility innovation, and impact investing.

MEDIA CONTACT
Genny Kurzweil
genny@thedof.org

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Filed Under: Conferences & Events, Technology Tagged With: accessibility innovation, Accessible travel, disability inclusion, Disability Opportunity Fund, hospitality innovation, LUCI Mobility, Right Hear, Schoolhouse Hotel, Sign-Speak, The Accessibility Lab, Wheel the World

Accessibility Champion Kristy Durso Ties the Knot by Creating Inclusive Wedding Venues

June 3, 2026 by Eliana Satkin

When Kristy Durso, TravelAbility’s ambassador and full time wheelchair user, began planning her daughter Gavilan’s wedding, she expected the usual details: flowers, food, music, seating charts.

What she didn’t expect was how often accessibility still falls completely outside the conversation.

That realization became the foundation for what is quickly growing into one of the most exciting new inclusion initiatives in the travel and events space: accessible weddings.

The idea first began taking shape after Durso’s inclusive vow renewal at Beaches Turks & Caicos, where she saw firsthand what happens when accessibility is intentionally integrated into a celebration centered around family, connection, and joy.

“There’s this assumption automatically that it’s selfish to plan a destination wedding,” she said. “Or that the disabled person just isn’t going to be able to go.”

Kristy Durso

“Nobody’s doing this,” Durso said. “And I can’t think of a single other life event that is more family-oriented and should be more inclusive than a wedding.” Studies repeatedly show weddings as one of the top reasons for travel among the aging population, where we have the highest rates of disability.

Yet too often, accessibility is treated as optional. Or worse, it’s considered too late.

“How often does it end up being, ‘Well, grandma’s not coming because it’s not accessible?’” she asked.

Durso remembers consulting with a travel advisor planning a destination wedding in Mexico when online comments immediately questioned why someone would host a destination wedding if disabled family members couldn’t attend.

“There’s this assumption automatically that it’s selfish to plan a destination wedding,” she said. “Or that the disabled person just isn’t going to be able to go.”

That mindset is exactly what she wants to change.

Accessibility Starts Before the Venue Tour

One of Durso’s biggest frustrations is that many venues market themselves as “accessible” while only considering part of the experience.

“The inside facility where the reception happens may be accessible,” she explained. “They may have what they think is an accessible restroom. But that doesn’t mean they thought about accessibility for the wedding itself.”

Outdoor ceremonies remain one of the biggest barriers.

“How many weddings are in a forest, on the beach, or in the grass?” she said. “There’s no way for the wheelchair user to safely get there.”

And the issue extends far beyond wheelchair users.

“It affects the aunt who’s had a stroke, the grandfather who uses a walker, the child who uses a wheelchair, the athlete who’s on crutches that week,” Durso said. “Accessibility should be thought of from the very beginning.”

Because several guests had environmental allergies, the wedding used silk flowers instead of real arrangements. Durso also discovered that many smaller caterers still lack a true understanding of food allergies and cross contamination.

“Your destination is known for weddings,” she said, “and it may be known for accessibility,but is it known for accessible weddings?”

Kristy Durso

“They think they can sanitize equipment and use the same equipment,” she said. “What they don’t realize is they’re getting lucky.”

In her view, many guests with severe allergies are quietly adapting rather than speaking up.

“They’re either incredibly lucky, eating before the wedding, or bringing their own food,” she said.

“I want accessible weddings,” she said. “I want accessibility to be a question from the get-go.”

The Questions Nobody Asks

Some of the most important accessibility solutions, Durso says, cost absolutely nothing.

While speaking with a DJ during the wedding planning process, she encountered a question she had never heard asked before.

“He asked if there would be anybody there who had epilepsy and if he should leave the strobe light at home,” she said.

When she later asked whether that was a standard question for all weddings, the answer was no.

“He asked because I specifically said we were planning something accessible.”

For Durso, that moment perfectly illustrates the gap between awareness and infrastructure.

“That should be a standard question every single time,” she said. “It’s a two-and-a-half-second question. There’s no cost to asking it, but the cost of not asking it could be great.”

Building the Blueprint for Inclusive Weddings at the 2026 TravelAbility Summit

For destinations already investing heavily in accessibility, Durso believes weddings represent a massive untapped opportunity.

“Places like Tampa or Huntington Beach are already popular wedding destinations,” she said. “If they’re already investing in accessibility, this is the next link they haven’t explored yet.”

Durso is now working to help the wedding industry create practical systems that make accessibility easier to implement from the start.

As part of her efforts, she’ll be presenting at the 2026 TravelAbility Summit to help destinations create better accessibility intake forms, build relationships with accessibility suppliers, and connect them with the tools and equipment that can make any wedding welcoming for all.

One question, she says, should already be on every destination’s radar:

“Your destination is known for weddings,” she said, “and it may be known for accessibility,but is it known for accessible weddings?”

Accessibility Does Not Exist in a Vacuum

At the core of Durso’s work is a larger philosophy that extends well beyond weddings.

“If we continue to talk about accessibility as its own topic in a vacuum, then we’re going to continue to fail people with disabilities,” she said.

That idea has become central to her broader advocacy work and perfectly aligns with TravelAbility’s mission of connecting accessibility across every aspect of life and travel.

“When we talk about sports tourism but don’t include accessibility, we fail people with disabilities,” she explained. “When we talk about the wedding industry and don’t include accessibility, we fail people with disabilities.”

For Durso, accessibility is not a niche topic.

“It exists in all areas of life,” she said. “No event should exist without the thought of accessibility.”

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Filed Under: Accessibility Champion of Change, Conferences & Events Tagged With: Accessible Wedding Venues, Accessible Weddings, Inclusive Wedding Venues, Wheelchair Friendly Destination Weddings

Leave No Attendee Behind: Ensuring Accessibility is Key

March 9, 2026 by lkarl

What does it take to truly “leave no attendee behind”? In this feature by Matt Swenson on themeetingmagazines.com, our founder and CEO, Jake Steinman, reflects on how the TravelAbility Summit moved from good intentions to measurable improvements for attendees with disabilities. With insights from experts across the accessible travel landscape, it’s a comprehensive look at why making access a priority at meeting and events is good for people and good for business. The story details why ADA checkboxes aren’t enough, what we learned by hosting 21 creators with disabilities at the 2025 Summit, and how partners like Travel Oregon and Wheel the World are setting a new bar with destination-wide accessibility verification. It’s a practical guide to what planners need from venues and cities—and how transparent details like room specs, routes, seating, assistive technology, and staff readiness turn promises into predictable experiences.

To help convention centers deliver on that standard consistently, we’re launching TravelAbility Approved: Convention Centers—a pilot program designed to provide accessibility to meeting venues so that attendees of all abilities can attend. Four DAC DMOs will lead the first cohort as we establish clear criteria, consistent reporting, and public-facing access profiles, backed by staff training and operational playbooks. Pilot venues will be featured in USAE News to share lessons learned and gauge industry demand—creating a trusted signal planners can use and attendees can rely on.

Read the article below, and stay tuned as we roll out the pilot and invite additional convention centers and DMOs to join future cohorts.

Leave No Attendee Behind: Ensuring Accessibility is Key

By Matt Swenson

Jake Steinman, founder and CEO of the TravelAbility Summit, used to describe the annual event as a travel conference built around accessibility and not an accessibility conference built around travel.

His mindset changed when the lone deaf attendee at a past event gave him a piece of her mind when she learned no American Sign Language translators were onsite. “I realized we need to walk the walk,” Steinman says.

As proof of progress, TravelAbility hosted 21 influencers with various disabilities at its 2025 conference in Oregon at Sunriver Resort, a scenic, outdoorsy destination near the Cascade Mountains that is about 45 minutes from the closest airport.

Nevertheless, Travel Oregon was the first bidding on the event with the intent of proving they are a model of accessibility, notes Steinman, who launched TravelAbility in 2019 and has created a range of travel-based conferences over the past quarter-century.

The fact that a conference dedicated to improving the experience for disabled travelers required a wake-up call is just one example of how the events industry lags behind serving a vast community many will eventually join as they get older.

According to the 2024 Destinations International’s Global Accessibility Report, 35% of survey respondents had the resources in place to make the meeting and event experience more accessible. That means that more than two-thirds were not prepared to meet the demand.

Meanwhile, Longwoods International, a hospitality-centered research firm, found in 2023 that 17% of American travelers identify as having a disability.

Arturo Gaona, chief partnerships officer & founding member at Wheel the World, an online platform that provides accessible travel planning and booking services for people with disabilities, estimates that the accessibility travel market is a multibillion dollar industry. But it has the potential to be much more, he says.

The travel industry has not been actively taking care of travelers with disabilities, he says. “Eighty percent of them are having bad experiences.”

While Gaona isn’t distinguishing between leisure and business travel in his analysis, evidence points to the meetings industry struggling to match the demand from those who need an extra hand.

Sherrif Karamat, CAE, president and CEO of the Professional Convention Management Association (PCMA) and the Corporate Event Marketing Association (CEMA), is among those ready to see improvements. “One area that I’m hoping that all of society can do better for is people with disabilities and special needs,” he says. “I don’t think that we do a good enough job.”

Continue Reading

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Filed Under: Accessibility, Accessible Meetings, Conferences & Events, Travel Industry People, TravelAbility Summit

Roll Camera on Access: Take2Film Introduces Accessibility to the World’s Top Film Festivals

March 6, 2026 by lkarl

For decades, red carpets and world premieres have symbolized glamour, influence, and access. The question is: access for whom?

Take2Film, a new venture, offers insider access to the world’s most prestigious film festivals, with an emphasis on culture, context, and accessibility for all.

Take2Film is integrating inclusive travel accommodations across its global film festival programs, not as an afterthought, but as a foundation.

Film festivals are meant to be shared. Accessibility isn’t an add-on for us — it’s part of how we design our trips from the start. Everyone deserves the opportunity to experience film culture in a way that feels welcoming, comfortable, and dignified.

Julie Sisk

From The American Pavilion to a Second Act

As founder and director of The American Pavilion, Julie Sisk spent 37 years shaping generations of filmmakers and film lovers at the Cannes Film Festival. Her work extended well beyond France, with programming connected to festivals in Denver, London, Sundance, Toronto, and Venice.

Throughout her tenure, she worked closely with TravelAbility to ensure that participants of all abilities in The American Pavilion’s Worldwide Student Program and Pavilion membership were fully welcomed and included.

Take2Film represents what Sisk calls her “second act”: an opportunity to share her lifelong passion for cinema and the world’s great film festivals with an even broader audience.

Insider Access With Intention

Take2Film is designed for film lovers, culture seekers, and curious travelers who want more than a ticket and a photo op. The company provides guided access to major festivals, insider conversations, curated cultural programming, and thoughtfully designed itineraries that go beyond standard tourism.

But what makes this announcement significant is how accessibility is being operationalized.

Take2Film’s accommodations may include:

  • Step-free lodging options
  • Accessible transportation
  • Advance venue planning
  • Personalized support based on individual needs

The team is working closely with hotel partners and is currently gathering essential details that matter — bed heights, roll-in showers, flooring types, spacing between beds, toilet height, and accommodations for Deaf and blind communities. These efforts follow consultations with accessibility experts at TravelAbility to ensure the information is both meaningful and actionable.

Redefining Cultural Travel

Take2Film’s programs create space for a wider community of travelers to engage with cinema, storytelling, and international culture at some of the world’s most prestigious events, including the Cannes Film Festival, the Venice Film Festival, and the London Film Festival.

By embedding accessibility into the DNA of its trips, Take2Film is challenging a long-standing assumption in cultural travel — that prestige and inclusion rarely intersect.

Experiences once perceived as exclusive are being reimagined to reflect the full spectrum of travelers who want to participate. For film lovers who use wheelchairs, for Deaf travelers who want equal access to screenings and conversations, for blind cinephiles who crave context and culture — this isn’t just a travel announcement. It’s an invitation.

For more information, visit take2film.com.

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Filed Under: Accessibility, Conferences & Events, The Arts, Travel

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