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The Intersection of Travel and Disability

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Meet the TravelAbility Team

October 1, 2026 by Eliana Satkin Leave a Comment

Group photo of the TravelAbility team on stage in front of a TravelAbility step-and-repeat banner, with two dogs and a few people posing on the floor.

Behind every fearless leader, bold dreamer, and change maker is the team that helps to bring the vision into fruition. Meet the team behind TravelAbility and its initiatives.

Headshot of Jake Steinman, smiling, wearing glasses and a dark zip-up.

Jake Steinman

Founder and CEO 

Visionary, networker, and leader extraordinaire, Jake is continuously identifying the gaps in accessibility and inclusion and prescribing ways to fill them. Since 2019, he’s been leading various initiatives to educate, inspire and connect the travel industry on accessibility issues.

Lillian Karl smiling outdoors in front of green foliage, with shoulder-length brown hair and bangs, wearing a maroon, tan, and sage patchwork-print button-up shirt.

Lillian Karl

Communications and Events Director

The maestra behind the magic, Lillian turns big ideas into organized action. She takes the vision, breaks it into manageable pieces, keeps all the moving parts on track, and makes sure the right people have the right pieces at the right time. From the Summit and Accessibility Playbook to the newsletter and everything in between, Lillian is the organizational force that helps bring TravelAbility’s ideas to life. 

Headshot of Kitty Sharman with long dark hair, wearing a green top.

Kitty Sharman

Accessibility Programs Coordinator

Focused on execution and day-to-day operations, Kitty helps keep TravelAbility’s projects, resources, and relationships moving forward. She works across initiatives like the Creator Community, the Accessibility Playbook, and the annual Summit. Whether connecting creators with the TravelAbility team, building out new resources, or improving how information is managed internally, Kitty helps get things done. 

Portrait of Danah Heye with gray-blonde hair and sunglasses on her head, in front of a sparkling mirrored backdrop.

Danah Heye

Director of Destination A11Y Development 

Danah works directly with DMOs to help them develop and advance their accessibility strategies, while also supporting TravelAbility’s business development and destination partnerships. With decades of experience in destination marketing, sales, and business development, including more than 15 years with Madden Media, she brings a strong understanding of the destination industry to her work at TravelAbility. 

Headshot of Jennifer Allen with dark curly hair, smiling, wearing a black top and red earrings.

Jennifer Allen

Editor-in-Chief

The storyteller behind the newsletter, Jennifer brings her perspective as a disability mom, advocate, and travel writer to every piece as she finds the stories worth telling and turns complex conversations about accessibility and inclusion into compelling content that informs, challenges, and inspires. 

Portrait of Eliana Satkin with long brown hair, smiling outdoors in a white top.

Eliana Satkin

Newsletter Coordinator 

The hands behind the newsletter each month, Eliana updates the TravelAbility Insider with new content, promotional graphics, and crafts the social posts and email that bring readers back to it, making sure the latest stories on accessible travel get seen by the community that needs them.

Headshot of Jay Burress, smiling, wearing round glasses, a tan textured blazer, and a light blue collared shirt.

Jay Burress

Jay is helping build out TravelAbility’s Accessibility Convention Program, currently in its pilot phase with destinations and convention venues. Jay brings decades of destination leadership experience to this work, including serving as President and CEO of Visit Anaheim and Experience Arlington. 

Portrait of Alison Granger with dark wavy hair, standing in a lit tunnel-like space.

Alison Granger

Vision 2030 Consultant

Alison brings technical and marketing expertise to Vision 2030: The Accessibility Moonshot, focused on the needs and opportunities of the aging traveler. She contributes to the initiative’s work at the intersection of technology, marketing, and accessible travel. Her background includes more than a decade in event production and managing more than 300 events for organizations including NVIDIA and Google. 

Kristy Durso smiling by the ocean, leaning on a wooden post.

Kristy Durso

TravelAbility Ambassador

Kristy is a wheelchair user, accessibility advocate, public speaker, entrepreneur, and Army veteran. As a TravelAbility Ambassador, she represents TravelAbility at conferences and events, speaking about accessibility and connecting with others across the travel industry. She also owns Incredible Memories Travel, a full-service travel agency serving travelers with and without accessibility needs. Her experiences as a mother of children with different disabilities and support needs further inform her perspective on accessible travel. 

Headshot of Rob Schultz with glasses and a short beard, wearing a blue hoodie.

Rob Schultz

Design Director

The creative force behind TravelAbility’s visual world, Rob brings ideas to life through graphic design, branding, and visual storytelling. He creates the logos and creative materials across TravelAbility’s initiatives and designs the Accessibility Playbook, including each new edition, turning the team’s content into a polished, engaging resource. 

Headshot of Jaime Hood with shoulder-length light brown hair, smiling.

Jaime Hood

Website Director

The person to call when TravelAbility’s website needs a little extra expertise, Jaime built the site’s original design and structure and brings extensive web development experience to the team. She serves as a resource for bigger website needs, technical questions, and keeping the site on solid footing as TravelAbility continues to grow. 

Mark Nicolas smiling slightly in a bright hall with exposed wood beams, wearing glasses and a black zip-up jacket, with red diamond panels on the wall behind him.

Mark Nicolas

IT Consultant

The person keeping TravelAbility’s digital infrastructure running, Mark provides IT support across the organization, managing everything from domains and email to technical issues that keep the team connected and working. When something technical needs figuring out, Mark is the person the team turns to. 

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Filed Under: TravelAbility Summit Tagged With: accessibility, Accessible travel, Content Creators, destination marketing, disability travel, Inclusive tourism, tourism, travel industry, travel professionals, TravelAbility

New Adaptive Sports Center Opens in Ohio

September 29, 2026 by Eliana Satkin Leave a Comment

Ribbon-cutting ceremony at the new Adaptive Sports Connection lodge, with a cheering crowd and adaptive bikes holding the pink ribbon.

“If I can do this, I can do anything!” Those were the poster words that resonated with Rosemarie Rosetti after conquering the scariest moment of her life: flying down Mad River Mountain on a monoski after a spinal cord injury left her paralyzed from the waist down.

While not as terrifying, her latest achievement brings her story full circle: helping open the Adaptive Sports Connection Adventure and Wellness Lodge along the Scioto River in Ohio. 

The new ASC will serve veterans, children, and adults with disabilities and their families by providing a welcoming hub for water sports, adaptive biking, events, and community gatherings, giving people with disabilities greater opportunities for adventure, competition, connection and confidence. 

The $10 million project was shaped in part by input from athletes and accessibility advocates like Rosemarie and Mark Leder, who reviewed the plans with ASC leaders and architects and helped support fundraising efforts. Accessibility features go beyond ADA to include automatic doors, exterior access to companion care restrooms and showers, and other amenities that create an atmosphere of welcome. More than a new facility, the Lodge represents a new chapter for Adaptive Sports Connection, creating a space where athletes and families can discover what’s possible when access to adventure is built in from the start.

Read Rosemarie’s full announcement.

Learn more about the ASC.

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Filed Under: Adaptive Sports Tagged With: accessibility, adaptive kayaking, Adaptive Recreation, adaptive sports, Adaptive Sports Connection, disability travel, inclusive recreation, Ohio, spinal cord injury, wheelchair sports

Accessible Hunting? South Dakota Just Put It on the Map.

September 29, 2026 by Eliana Satkin Leave a Comment

Hunter in blaze orange using a wheelchair in an autumn forest, holding a shotgun.

We’ve learned where to look for accessible hotels: match your needs through Wheel the World’s booking platform.

We can find short term rentals using things like BecomingrentABLE or filters through Airbnb.

We can even build loose travel itineraries based on the experiences of other disabled travelers.

But what if we’re looking for something a little more niche? What if we wanted to continue our annual hunting trip with our buddies, after a major spinal cord injury?

Accessible travel information doesn’t have to start with your biggest attractions. It can start with the things people already come to your destination to do.

That’s where we tend to hit a roadblock.

Not in South Dakota.

South Dakota’s Game, Fish & Parks website has a page dedicated to Accessible Hunting Areas, opening the gate to opportunities that feel impossible to find.

The state has identified specific Game Production Areas where hunters with a disabled hunter permit can use all-terrain vehicles or other vehicles on designated roads and trails. Some locations have accessible hunting blinds. Others have designated trails that provide vehicle access to areas where hunters can pursue deer, pheasant, turkey, waterfowl and other game.

DMO’s should pay attention. Not only is this website easy information on accessible outdoor adventures for visitors, it’s also an example of what an accessibility landing page could look like, detailing locations and what to expect. There are caveats, and South Dakota is upfront about them. The areas are unattended, terrain varies, not every portion of a Game Production Area will be accessible, and hunters are responsible for determining whether conditions are safe for them. That transparency is what makes this page so useful.

Accessible travel information doesn’t have to start with your biggest attractions. It can start with the things people already come to your destination to do.

Hunt. Fish. Camp. Golf. Birdwatch. Paddle. Attend a rodeo. Visit a shooting range. Go stargazing. Cheer for a local sports team.

Somewhere in your destination, there may already be accessible infrastructure, adaptive programs, special permits or designated access that travelers simply don’t know exists.

This is an opportunity where you don’t have to create something new. Find what already exists, document it clearly, and make sure the people who need it can find it.

↪Check out the website.

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Filed Under: Accessible Landing Pages, Adaptive Sports, Destinations Tagged With: accessibility, accessible hunting, accessible recreation, Accessible travel, Adaptive Recreation, destination marketing, disability travel, DMOs, Inclusive tourism

Around the World for 2€: Lessons in Inclusion from a Remarkable Journey

August 7, 2026 by Eliana Satkin

Two men in matching white and black-red-gold striped soccer jerseys smile together in front of the New York City skyline and Williamsburg Bridge, with one man seated in a wheelchair.

What can 2€ get you in 2026? Apparently a trip through Germany, France, Belgium, England and across the Atlantic to NYC – when you’re depending upon the goodness of others. More than just a publicity stunt, the journey by Johannes “Johnny” Grasser, Patrick “Jolle” Deus and Simon Spädtke was to raise awareness of the access barriers along the way. Their challenge, called “Roll to New York” also raised several thousand euros for charity. 

What did they learn along the way? Well, it certainly didn’t have to do with the generosity of major corporations. Instead, they have endless heart warming encounters with individuals.

What did they teach the world along the way? Read the full article below or check out their journey on Instagram.

Two Euro New York Trip Shows Power of Inklusion in 11 Day

Three German travellers reached New York after an 11-day journey that began with just 2 euros in their pockets, turning a publicity stunt into a lesson about disability, generosity and the limits of public goodwill. Johannes “Johnny” Grasser, Patrick “Jolle” Deus and Simon Spädtke travelled across 4 countries and crossed the Atlantic before watching the World Cup final on the street.

The trio, who set out from Cologne two weeks earlier, also raised several thousand euros for the Peak Performer Foundation, which supports children and young people. Their challenge, called “Roll To New York“, was designed to draw attention to access barriers faced by people with disabilities, especially Grasser, who uses a wheelchair and needs daily assistance.

On the final nights of the trip, the three said they struggled to find somewhere to sleep in Manhattan and at one point were preparing to spend the night on cardboard in a park. Their search ended when a stranger named Carver handed them 500 US dollars and told them to find a hotel.

The journey, documented on Grasser’s Instagram channel, took them through Germany, Belgium, France and England before the transatlantic leg. Along the way they slept on airport floors, outside an Aldi store and in other improvised places, while also relying on donations, small gigs and spontaneous acts of support from people they met.

Grasser, who is 36 and has a severe form of tetra spasticity, said the trip exposed how difficult mobility can be for wheelchair users. He said that, in his experience, accessibility often improved the further the group moved away from Germany.

Johannes Grasser, the wheelchair user and campaign organiser, said “For a wheelchair user like me, it is not easy to move around barrier-free. It starts with toilets.”

Deus, 34, who works as a musician and teacher and has supported Grasser for years, said the trip also highlighted a gap between public claims and lived reality in Germany. “Other countries are already further ahead,” said Patrick Deus.

The group said many individuals along the route helped them with food, transport, clothes and accommodation, while larger companies declined to contribute. They said airlines and hotel chains contacted for support did not help with costs or overnight stays.

Some of the most memorable encounters came from people who went far beyond a simple donation. In France, a supermarket worker drove them from Lille to Calais after his shift and missed his own birthday party to do so. In London, a man handed them 20 British pounds and told them to take it to a casino, where they turned it into 160 pounds after a string of wins at roulette.

At other times they had to improvise to raise money for the charity challenge. Deus performed freestyle rap in Cologne, the trio held portrait sessions in parks, gave away shirts and footballs, and even staged a push-up contest that Grasser won. They said many passers-by only donated after they were offered some kind of performance or challenge in return.

The group said the experience forced them to stretch both physically and mentally. Grasser, who trains for up to 4 hours every morning to manage his condition, said the journey pushed him beyond his usual limits, but he believed the discipline helped him cope with the stress.

He said the final stages of the trip carried a deeper meaning after repeated difficulties finding a place to sleep. “I have even greater respect now for homeless people who have to look for somewhere to stay every night,” said Johannes Grasser.

The three also said they were struck by the kindness of ordinary people, including a group of punks who let them stay in an occupied house and a hotel receptionist who paid for a room himself. Grasser said the support from strangers showed that people still listen and help when asked politely.

At the end of the trip, they gave away clothes they had been gifted along the way to homeless people in New York. Grasser said he was grateful to have completed the challenge, adding that he normally does not get to travel much.

The journey has also sharpened the message behind the campaign. The men said they wanted to show that travel, and by extension public life, remains much harder for disabled people than for able-bodied travellers, despite frequent claims of progress.

Grasser has previously taken part in a range of physical challenges, including surfing for the German Paralympics team, jumping from a 7.5 metre tower in his wheelchair and climbing the Pao de Acucar in Rio de Janeiro. He said he had always believed the 2 euro trip could end at Times Square, but added that he would never have managed it without Deus and Spädtke.

Group photo from Day 1 of the 'Roll to New York' challenge, with Johannes Grasser and friends celebrating outside a German bakery before setting off on their journey.

Photo Credit: Instagram / theofficial_johnny

About The Author:

Ece Torres is a travel writer and storyteller born in Türkiye and based in Spain. Shaped by two cultures and a lifelong passion for exploration, she brings a warm, curious eye to the places she visits and the people she meets along the way.

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Filed Under: Accessible Travel, Disability Advocates Tagged With: accessibility, Accessible travel, disability inclusion, disability travel, inclusive travel, wheelchair travel

How a Safari Clarified the TravelAbility Vision

August 7, 2026 by Jake Steinman

By Jake Steinman

Jake Steinman and his safari group smiling for a selfie at sunset, with a golden sky and dry savanna landscape behind them.

Stepping into the African savannah for a recent safari to celebrate my birthday, I expected breathtaking landscapes and incredible wildlife. What I didn’t anticipate was returning with profound clarity regarding our mission and the future of accessible travel.

Observing the natural world offers powerful lessons in survival, growth, and connection. Here are the core insights from the wild that are directly shaping our path forward.

The Power of the Pack

During the trip, I observed over 20 different species in their natural habitats. Despite their vast differences, one common thread was this: they all operated within clustered, tight-knit groups. Whether it was a herd banding together to protect their vulnerable young from predators, or a Pride operating as a synchronized team in pursuit of prey, community was their ultimate mechanism for success.

In the wild, isolation is a vulnerability. Progress relies entirely on the strength, coordination and collaboration of the collective.

Cultivating an Accessibility Ecosystem

A Cape buffalo standing partially hidden in dense green bushes, its large curved horns visible above a dirt clearing.

This natural dynamic perfectly reflects the fundamental purpose of TravelAbility. We are actively building and expanding a robust accessibility ecosystem around destination organizations.

The epiphany that I had was that our purpose is to build a community of DMO “A11Ys”—accessibility advocates and leaders who are committed to scaling accessible travel. 

Just as a herd works together to navigate survival, our network functions to overcome industry barriers and advance accessibility with a ripple effect of A11Ys that begins with the destination and scales through hotels, attractions, restaurants and tour companies. 

My definition of an “A11Y” has broadened. It now includes anyone who attends an accessibility breakout session at a conference, responds to a survey, signs up for a webinar, or—most effectively—adds an accessibility page to their website. In other words, an A11Y is anyone who has shown an interest in learning more.

TravelAbility Tampa: Our Watering Hole

TravelAbility Tampa 2026 Summit graphic featuring friends, one a wheelchair user, gathered around a waterfront table, with event dates November 9 to 11 in Tampa, Florida.

Every functioning ecosystem requires a central gathering place—a “watering hole” where different groups converge to share resources, expand networks and learn from not only experts but also from each other.

For our community, the upcoming TravelAbility Summit Tampa is that essential watering hole—a place where like-minded A11Ys gather to connect, learn, and plan. There, we can provide the tools, education, and network they need to expand accessibility across their industry partners’ networks.

Reducing Friction: Integrating Accessibility into Existing Workflow

In the wild, survival strategies aren’t optional—they are seamlessly woven into the pack’s daily rhythm. Animals don’t overthink collaboration; it’s instinctive.

A herd of zebras grazing on dry grassland at sunset, with a tree line and pastel sky in the background.

Similarly, to truly advance accessibility, Travelability must eliminate friction by integrating accessible practices into existing departmental workflows. We’ve been exploring how accessibility fits not only into marketing and PR, but also as a competitive edge for convention sales and destination development. By simply highlighting accessible features in existing attractions and museums, destinations can tap into new markets without needing new construction. When an ally integrates accessibility into someone’s current workflow, securing leadership buy-in becomes much easier.

Two lions resting on the grass at night, illuminated by a spotlight or vehicle light.

Overcoming FOMU

While our Summit brings us together like a watering hole, the real work happens when the herd disperses and continues the journey. That’s where Travelability Tampa attendees come in.

One of the biggest barriers to progress is what accessibility advocate Brittany DeJean calls FOMU: Fear of Messing Up. People often hesitate to act out of fear of making a mistake or offending someone, making inaction feel like the safer choice. However, doing nothing doesn’t just stall progress—it steals the opportunity to learn.

The Travelability Summit creates an ongoing, reverberating community. Attendees become allies who, in turn, recruit others across hotels, attractions, and suppliers. Because every destination operates on different budgets and capacities, this network helps members scale their efforts in practical, sustainable ways. 

Click here to learn more about Travelability Tampa.

As we look toward 2030—when over 30 million baby boomers will live with a disability, impacting tens of millions of family members—one thing is clear: lasting progress in accessible travel is not just possible, it is inevitable.

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Filed Under: TravelAbility Summit Tagged With: A11Y, accessibility, accessibility leadership, Accessible travel, community building, destination development, destination marketing organizations, disability inclusion, Inclusive tourism, Jake Steinman, safari, TravelAbility, TravelAbility Summit, TravelAbility Tampa, Vision 2030

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