Seven years in the making, the Travelability Accessibility Playbook, created in partnership with Destinations International, is an end-to-end toolkit to equip destination organizations on their accessibility journey, enabling them to better welcome and accommodate people with disabilities within their destination. The following snippet focuses on welcoming the aging traveler, an ever growing need as the Baby Boomer generation ages into disability.
Flying proves to be one of the greatest barriers to senior travel. Studies reveal that it’s not just the flight that’s the barrier, but the logistics of navigating getting to the airport, getting from parking through security, and navigating the long distances from security through the terminal to the gate.
Port of Portland’s digital map, powered by GoodMaps, shows walking distances and
walk times. Users can select accessible routes that will account for vertical conveyances
and TSA precheck distances for more accurate timing. Click here to learn more.
Flying
| OBSTACLE | SOLUTIONS |
|---|---|
| Difficulty getting through security (33%) | Improved workforce: Provide special TSA lines and allow more time (60%) |
| Difficulty getting from parking to theairport (33%) or to the gate (32%) | Greater access to wheelchairs/motorized carts (52%) |
| Difficulty understanding announcements(21% among the 65% with hearing loss) | Provide designated assistance desks where travelers can check for updated information and receive personalized help |
| Difficulty waiting to board at the gate(15%) | Offer check in assistance (43%) |
“It’s hard for us to fly without precheck – it’s tiring to take off shoes and unpack bags. We’ve forgotten our suitcases after the hassle of putting our shoes back on.” -Jack and Elaine from Seniors with Latitude.
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