TravelAbility Insider

The Intersection of Travel and Disability

Travel

Universal Orlando’s Autism Superhero Saves a Family’s Vacation

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A scene with many people along a street that is packed with shops and a fire breathing dragon at Universal Orlando studios

Vacationer Lenore Koppelman and her son were extremely excited to take a spin on the Spiderman ride at Universal Orlando. But when it temporarily broke down during their visit—Ralph did too. An Orlando resort staffer (who saw Ralph was upset) also had a not-so-typical response: She lay down on the ground next to him and began to try to comfort him, according to USA TODAY.
If you’re wondering: What are the chances that a resort staffer would feel comfortable doing this?  You will be pleasantly surprised. Part of a growing trend, Universal Orlando’s staff is Autism Certified by IBCCES. In short, that means they have been trained to solve problems and make accommodations for families traveling with a child with autism or other special needs. This type of training is a game changer for the travel industry and neuro-diverse families who want the best experience for their family on vacation. A fellow mom who saw Koppelman’s Facebook post about the day said it best when she wrote in the page comments

“Thank you for sharing. This means so much to me, a mom of an awesome autist. #UniversalStudios, Can you teach me how to train the world to accept our children like your staff does? I, too, thank you for making this child’s day special.”

OUR TAKE: There will several renowned panelists devoted to talking about the topic of making travel easier for families with children that have special needs at the upcoming TravelAbility Summit.

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Amen: Holy Land Goes Accessible!

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Photo of Jerusalem at Sun SetNow travelers to Jerusalem will be able to download an app, Accessible JLM, that outlines the most accessible routes around the city to plan their travel in real time, according to CNN. Maps posted around the city also help travelers with accessibility. As Dana Gazit, Israel’s accessible tourism brand manager told CNN: “Accessibility is about a lot more than wheelchair ramps: “If you’re just a person who has a hard time walking, you also need benches and a handrail.”

OUR TAKE: If the old city of Jerusalem, with over 478 years of protected historical infrastructure, found a way to become accessible, destinations everywhere should take note. Aside from becoming a symbolic example of accessibility, the destination is visited by a growing number of tourists with reduced mobility.

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Tokyo We Have a 2020 Paralympics Problem: All Your Hotels Have Only One Accessible Room

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Paralympic high jump athlete going over the barThe August date for the 2020 Paralympic Games in Tokyo, Japan is nearing—and it’s reportedly looking like a hot mess. One problem, according to organizers and staff, is a lack of accessible hotel rooms. And it gets worse from there. According to The Guardian, British Paralympic officials looking for hotels near their training camp in Yokohama got a cold shoulder and reportedly seemed uninterested in hosting world-renowned athletes. Other hotels have reportedly demanded they be paid to make the rooms accessible for athletes in wheelchairs.

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Must-read: “Don’t Let a Disability Keep You from Exploring the World”

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Cover of book with three men standing on a mountain one in a backpack (which is Kevan)We Carry Kevan is the true story of how six friends carried one man across three countries. “Don’t let your disability stop you from exploring the world,” says Kevan Chandler in his new book, and documentary, and yes, even a Ted Talk. The man is unstoppable. Read more here.

The author is on a mission to redefine independent travel for wheelchair users like himself. And that he has. You can even buy the same backpack he designed for the trip. It will be available for purchase this summer. Details on his website.

 

 

 

 

Google Goes Accessible with Routes for Wheelchair Users. Plus: More Options

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birds eye view of planes and houses

The tool: Google maps that integrate wheelchair accessible public transit routes into its directions feature.

The reviews: Cautiously optimistic, according to a New Mobility review.

The buzz: Few travel industry folks we spoke with even knew about the Google tool, which could become a helpful solution, particularly for city wheelers.

Who its best for right now: According the New Mobility review, “Users in six cities – New York, Boston, Tokyo, London, Mexico City, and Sydney – can search for directions between locations, choose public transit as the method of travel and then select “wheelchair accessible” from the route-options menu. As with all public transit searches in Maps, a selection of routes will appear, but now only routes with accessible stations and modes of transit will be included.” 
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Another option: Project Sidewalk, a crowdsourced navigation tool that gamifies collecting data has been developed at the University of Washington Makeability Lab, was successfully tested in Washington, D.C. and according to their Twitter feed, has launched in Seattle with massive success. A recent tweet via @projesidwalk: “Project Sidewalk is now officially live in Seattle! In our first week, we collected over 10,000 sidewalk accessibility labels. Help us get to 20,000! You can participate from all seven continents–all you need is an Internet connection & a laptop!

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Our vote: Project Sidewalk, which looks like it’s off to a promising start.

Editor’s note: Don’t confuse Project Sidewalk with another (controversial) initiative from Alphabet called Sidewalk Labs, which will collect data on commuter routes in Portland. (This piece in Geekwire makes no mention of tracking wheelchair users or routes.)

 

 

 

 

 

 

 

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