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TravelAbility Insider

The Intersection of Travel and Disability

Editorial

Seven Unintended Consequences of Being an Accessible Hotel

November 29, 2022 by Debbie Austin

This is the second installment in our “Unintended Consequences…” series which focuses on the upsides that are experienced when accessibility is a priority. The first in the series, Unintended Consequences of Being an Accessible Destination, was introduced to the industry through Destinations International. The second installment, published as an op-ed in Travel Weekly, summarizes the unforeseen benefits hoteliers derive from simply being more inclusive for people with disabilities, foremost of which is that they will be prepared for the tsunami of aging travelers that will evolve into a disability in the very near future.  Read More.

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Filed Under: Accessibility, Conferences & Events, Editorial, Hotels, Travel

Wunderman Thompson Agency Hires Global Director of Accessibility to Create More Adaptive Products

July 14, 2022 by John Morris

Headshot of Josh Loebner

Congratulations to Josh Loebner, a prominent member of TravelAbility’s Advisory Board. No sooner had he successfully completed his Ph.D. in marketing to people with disabilities from George Washington University, than he was recruited by Wunderman Thompson, one of the world’s largest marketing agencies, as their Global Head of Inclusive Design. There, he will not only be helping major multi-national brands include accessible imaging in their advertising, but he will also work to design and develop adapted versions of their products.

To read more about Loebner’s new role, click here

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Filed Under: Advisory Board, Disability Awareness

Accessible Journeys is the first Travel Magazine for People with Disabilities

April 14, 2022 by John Morris

Vancouver, B.C. April 4, 2022 – Melange Magazines and TravelAbility are thrilled to launch Accessible Journeys, a quarterly digital magazine, and resource for people with disabilities and seniors seeking travel experiences. 

Accessible Journeys magazine cover.

The magazine offers tips and guides for travelers with disabilities and seniors to help them plan their journeys. It features niche news, information about emerging accessible products and technology, and verified information about accessible accommodations, restaurants, activities and adventures. Additional content features cover accessible travel and tourism best practices, as well as accessible destinations around the world.

Travel industry stakeholders interested in showcasing their accessible offerings to the disability travel market have been quick to jump onboard. The inaugural issue includes: The world’s first fully accessible hotel, The Schoolhouse Hotel; the first autism-certified city in the U.S., Mesa, Arizona; nudist beaches embracing inclusivity; a call for help from war-torn Ukraine’s disability population.

Perhaps most important, the magazine pays homage to the bloggers and vloggers who have brought accessible travel into the spotlight. These champions share their travel stories, insights and advice on all things travel, to ensure people with disabilities and seniors have safe, comfortable and enjoyable travel experiences.

Accessible Journeys will reach people with disabilities and Baby Boomers through multiple channels:  

  • Joomag platform one the two largest digital newsstands platforms.
  • TravelAbility Insider. Travel industry newsletter
  • www.readmelange.com. The Mélange family of magazines boasts 1.2 million readers in 64 countries   
  • Disability travel bloggers social media shares
  • Travel clubs and related organizations 
  • Accessible travel clubs and networks
  • Disability advocacy organizations

The disability market for travel is expected to triple by 2028, and it’s a market hungry for travel. A recent ODO/Harris Poll found that 12.5 million people with disabilities traveled in 2018/2019, up from 8.5 million in 2014/2015. The aging population is adding to the number of people with disabilities daily. Baby Boomers are the fastest-growing population segment in North America and while most have the time and money to travel more than ever before, they often face physical challenges. The upward trend in travel demand for these populations is clear, and Accessible Journeys will help fill the gaps in accessibility travel information that mainstream media has largely ignored. Editor Ashley Lyn Olson sums it up with, “We are the accessible travelers, and these are our journeys. Come see the world our way, where all are welcome, where all may enter.”

The first issue of Accessible Journeys magazine is available now.

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Filed Under: Editorial

Kudos to Marc Garcia on Winning US Travel’s “Destiny” Award

August 25, 2021 by John Morris

Marc Garcia headshot.

Congratulations to TravelAbility Advisory Board member Marc Garcia, CEO, Visit Mesa, on winning the U.S. Travel Industry Association’s DESTINY Award in the special projects category at this week’s ESTO conference in Los Angeles. The honor recognized the extraordinary work his team has done in advancing accessibility and diversity.

It is the first time in the history of the award that anyone has been recognized in the category of accessibility and diversity.  Not exactly a walk on the moon, but…One small step for US Travel, one giant leap for legitimizing accessibility as an aspirational goal to the industry.

Congratulations, Marc!

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Filed Under: Advisory Board

Part 3: Will Accessibility Be the Next Big Differentiator in Travel?

August 25, 2021 by Jake Steinman

Scrabble blocks spelling growth arranged in an upward curve.

A Growing Niche in Travel  

This is the third installment about the mindsets I’ve observed within the travel industry about accessibility over the past two years. The first two,  The Inclusive Mindset and The Compliance Mindset, were covered earlier. The last, and perhaps the most opportunistic, is the mindset around growth.

A Growth in Consumer Awareness

While the marketing spotlight over the past ten years has been on Millennials and the ability to target them via digital marketing strategies, mainstream consumer product brands have been reaping widespread P.R. kudos as they introduce products targeting people with disabilities. Not only have fashion brands such as Tommy Hilfiger introduced adaptive clothing but a series of models with disabilities can be found strutting their stuff at the annual Runway of Dreams in Miami every year. Starbucks has introduced Aira in all coffee shops in the U.S. and Mattel brought out the Helen Keller doll just in time for Christmas. Nike, not to be left in the dust, launched the first “hands-free” athletic shoe and, earlier this year, Proctor and Gamble announced Degree Adaptive, the world’s first adaptive deodorant. At the same time new research has emerged about Baby Boomers, those often mocked know-it-alls whose relevance has receded in recent years, who are now making a comeback when a special issue of U.S. News and World Report revealed that they control 58% of all the disposable income in the U.S. 

And when marketers dig a little deeper they will find a report in Health Today that reveals that 40% of boomers self-identify as having a disability after they turn 65. According to AARP 58% plan to travel—even in 2021. According to the Open Doors/Harris Study for 2020, 12.5 million disabled Americans traveled in 2018-2019 season and when you add that to the 30.9 million boomers who will age into a disability you have a disabled travel market that will triple to 53 million over the next eight years. Destination marketers, who often function as the “canary in the coal mine,” are responsible for recognizing patterns and demographic shifts that will affect their members and stakeholders in future years, now have a solid business case for proactively growing their accessibility initiatives.

The Business Case in a Nutshell

If we are accessible for people who are disabled today, we will be ready for the surge of Baby Boomers who will be aging into a disability tomorrow, which has been one of the motivating factors in TravelAbility’s outreach to educate the travel industry. 

Meanwhile, a new genre of travel agent has been gradually emerging: The disability travel specialist, of which we have identified 38 professionals in this field.  Since they have a fiduciary responsibility to their clients, they conduct site visits and fam tours to inspect the real-time accessibility of the hotels and attractions they recommend. While most hotels built in the past 31 years believe they are within compliance regulations, travel agents have discovered there are nuanced infractions that make travel unpleasant for their clients. Meet Laurent Roffe, who with his wife Antje, owns Tapooz Travel a travel organization that specializes in accessible experiential vacations.

He’s developed a Hotel Manager Accessibility Kit comprised of 14 items—almost all of which can be purchased on Amazon for under $50 that can McGyver any hotel sleeping room or bathroom in a way that can accommodate most wheelchair users.  

Over the past two years, we’ve come to realize that TravelAbility functions as the bridge between the disability community and the travel industry to close the gaps between what’s available and what’s needed. For many small and mid-size destinations that do not have iconic attractions, they need to find their own Grand Canyon and accessibility can be just the differentiator that will help them grow. 

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Filed Under: Editorial

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