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The Intersection of Travel and Disability

Editorial

TravelAbility’s 21 Accessible Travel Predictions for 2021

January 12, 2021 by John Morris

Golden Gate Bridge seen through crystal ball.

Here are our intrepid predictions, drawn from insights from hundreds of blog posts, podcasts, as well as scores of conversations during 2020 with key thought leaders in the travel industry and disability community.

21 Accessible Travel Predictions for 2021

“If we’re accessible for people who are disabled today, we’ll all be accessible for the 75 million Baby Boomers who will be aging into a disability tomorrow.”

  1. The Crystal Ball: Domestic travel trips resume at 60% of 2019 levels by Q3 of this year. Domestic travel for people with disabilities, who are immunocompromised, will resume in Q4 2021 and 2022.
  2. Staycations and Glamping. Staycations will be a popular choice for many who are looking to get away but remain close to home and within familiar surroundings. Home rentals  such as Airbnb and VRBO  will be great options for travelers who want to minimize contact with others, giving them space and peace of mind that they are safe within their ‘bubble’. Accessible glamping tents/pods and other similar outdoor-based travel could be another trend for 2021. Again, it allows families to social distance from others, enjoy being in nature while still being able to safely exercise. There are also more people interested in eco-friendly travel which glamping can provide. (Simply Emma)
  3. Vaccines rollout uncertainty may dampen travel plans for the disabled. While there are currently four vaccines that have been proved effective in clinical trials, questions about the duration of immunity and its effectiveness against variants persist and will delay overseas travel by another year, at least. Over time, people will be forced to accept vaccines as schools, offices, airlines and most retails stores will require proof of vaccination in order to enter.
  4. Know before you go. Tour operators will use virtual reality tours to replace travel until it becomes safe to go overseas again. Beeyonder, a company founded by a bi-lateral amputee, offers well priced tours around the world with expert tour guides and AbleEyes uses “video modeling” to acquaint autistic families with what they’ll find.
  5. Rental Car companies will increase the availability of accessible vehicles. A new rule proposed by the National Highway Safety Administration, will allow rental agencies to install hand controls and rear mounted transports for wheelchairs and scooters. See this article.
  6. Airlines will offer a QR Code on their app that will be used to make contact tracing more effective. Even with a fully vaccinated population, they need to prepare for any new virus that may explode into a pandemic.
  7. Expect travel insurance companies to roll out more Covid-19 insurance options. In an effort to give cruise passengers more assurance about future bookings, Celestyal MRC is offering Covid-19 insurance through Allianz for only 18 euros/person, about the cost of two martinis.
  8. Increasingly, expect hotels to become repurposed.  Hotel investors that own properties that cannot withstand the decline in the travel economy, will be forced to repurpose their properties as residential affordable housing or co-living spaces such as Star City.
  9. Reserved seats at conferences. Accessible conferences and meetings will offer attendees the option to pre-book actual seats based on a location within the ballroom they feel is most safe. Check out the “Sanctuary Seat” initiative pioneered by Marriott.
  10. Set Your Alarm an Hour Early. There will not only be TSA security checks at airports but also health checks that will require proof of test results or vaccination. Lines will be manageable until full-scale travel resumes in the next two-three years.
  11.  Emotional Support Animals will be replaced by In-Flight Meditation Apps. Those who suffer from flight anxiety may want to select from a host of meditation app available now as part of in-flight entertainment options from a growing array of airlines: American, Delta, Virgin Atlantic, Jet Blue, British Airways—just to name a few. Meanwhile, as new rules that only documented service animals will be allowed to accompany passengers, expect lawsuits from miniature support horse owners as they try to prove that their animals have better peripheral vision and are therefore more effective than guide dogs
  12. Domestic outdoor destinations will continue to grow in popularity. Outdoor and nature-oriented accessibility will continue to grow as travel continues to be centered around destinations closer to home and outdoor recreation is deemed as safe. 
  13. Diversity, Inclusion and (in 2021) Accessibility.” Look for more travel and tourism organizations to include Accessibility as part of their Diversity, Inclusion and Equity initiatives. After all, accessibility is also a component of the Civil Rights Act and they surely don’t want to exclude 25% of the population (according to the CDC).
  14. Increased visibility for people with disabilities featured in advertisements. The advertising industry is finally beginning to realize that consumers react positively to people like themselves in ads.  Zeebedee, a disability modeling agency recently expanded to representing disabled influencers for travel ads and Visit Florida released this video.
  15. Google’s New “Accessible Directions” will become a Game Changer in major cities. In New York, Boston, Tokyo, London, Mexico City and Sydney – users can search for directions from point A to B and select from the route options menu where they can choose car, bike, walk, and Google has added “Wheelchair Accessible” to the mix, where only routes with accessible stations and modes of transit will be included.   
  16. More attractions will offer services for families with children on the autism spectrum. For example, Ringling Museum has created a “sensory map” with color code areas that guide visitors to areas that will least impact their experience.
  17. More Airports Get Looped.  More airports from 2021 to 2024 will install hearing loops systems, which optimize the sound for people who are deaf or have hearing loss. This is part of the trend for airports to position themselves for the coming generation of baby boomers who will be aging into a multitude of disabilities.
  18. A surge of Innovations in wheelchair design will promote independence. A host of new developments in wheelchair technology, innovations and contraptions, will continue to influence new designs that range from electric all terrain bikes such as ‘The Rig” to fold-up portable wheelchairs such as Fold and Go.
  19. Special seating for those on the Spectrum. In an effort to revive restaurants who need to recover from the pandemic, restaurants will designate special sections, reservation times, or private rooms for guests on the autism spectrum.  
  20. See you in Court! While it may sound counter-intuitive, plaintiff attorneys are blanketing the hotel and travel industry with nuisance demand letters even more aggressively in hopes of recovering easy settlements to replace revenue lost during Covid.
  21. Travel Agents bone up on Domestic Travel Option. Travel Agents will shift their focus, at least for 2021, from cruise lines and international travel to domestic travel where they’ll be called upon to suggest and book more outdoor nature and beach destinations, including the National Parks for their senior clientele, of which 40% over the age of 65 self identify as having a disability.

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Filed Under: Editorial, Travel

John Morris Takes the Reins as Editor of TravelAbility Insider

September 25, 2020 by Jake Steinman

John Morris wearing a white shirt, blue jacket and red tie.
John Morris

We are pleased to announce that John Morris, a triple amputee whose limbs were amputated following a 2012 car accident and who, prior to COVID-19, traveled more than 300 days per year, will assume the editorial role of TravelAbility Insider beginning with this issue.

I’d like to thank Denise Brodey, with whom I first made contact 18 months ago after I read one her articles in Forbes and cajoled her to come aboard as editor of our nascent newsletter. We now have over 3,100 readers—with a 43% average open rate—due to her deft eye for editorial content. Denise will go into semi-seclusion as she embarks on a ghost-writing project in addition to her other duties.

John, a power wheelchair user and founder of WheelchairTravel.org, has been a prominent advocate for travel accessibility through his writings and his thought leadership, and we welcome him aboard.

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Filed Under: Editorial

We’re Proud to Introduce the Podcast “Explorable”

August 20, 2020 by Denise Brodey

An Expert Q&A Series You’ve Got To Add to Your Podcast Lineup

Explorable is a new podcast that is a collaboration between TravelAbility and Designsensory, a branding and marketing firm in Knoxville. Twice a month leaders in the accessible travel community will share their insights with Josh Loebner and Toby Willis, two blind members of TravelAbility’s Advisory board. Episode one kicks with John Morris, a triple amputee who, prior to Covid-19, traveled 320 days a year. John doesn’t pull any punches when it comes to his reviews of airlines, hotels, and destinations.

OUR TAKE: Collaboration is the future. This podcast came about when Loebner discussed having a live podcast studio at TravelAbility Summit. The goal: to interview speakers and thought leaders in the community. Great minds think alike! Toby Willis, a leader of the accessibility movement within Expedia had the same idea. We’ve all joined force and the result is truly worth a listen.

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Filed Under: Disability Advocates, Editorial, Expert Q&A

TravelAbility 2019 Insiders ‘On the Move’ In 2020

July 26, 2020 by Jake Steinman

Here’s what our fabulous 2019 attendees and Advisory Board Members have been up to since we last met in San Francisco.
Congratulations to….

Josh Loebner headshot

…Josh Loebner, Director of Strategy for DesignSensory, for partnering with TravelAbility Summit on the launch of a new podcast series, ExplorAble.

upper body shot of John wearing a navy jacket and blue shirt sitting inside a plane smiling, wearing glasses

…John Morris on launching his new Wheelchair Travel podcast series. This is in addition to his weekly reporting on travel issues, accessibility and COVID-19.

...Sylvia Longmire for winning first prize at the Indie Book Awards for her recently released travel guide: Everything You Need to Know About Wheelchair Travel.

headshot of ed Harris with suit and red tie smiling brown hair brown eyes

 …Ed Harris, who was Chief Marketing Officer for Valley Forge CVB when he presented at TAS 2019, on his appointment to President and CEO of Discover Lancaster.

…Julie Jones on her video interview with Tapooz Travel’s Lauren Roffe. 

headshot Cory lee in teeshirt smiling

…Cory Lee Woodard for the launch of a Facebook series of interviews with destinations from Rochester, NY to Tempe, Az, and Winnipeg, Manitoba.

 …Sara Emmert, Director of Tourism Policy for New York’s state tourism office who was among the five New Yorkers that attended TAS 2019, on the launch of their new I LOVE NY accessibility landing page. 

…Kathryn Inglin, TAS attendee and marketing strategy and communications executive for the Presidio Trust in San Francisco, for upgrading their accessibility offerings and becoming the first park in the U.S. to achieve the international Green Flag Award, which recognizes the highest standards of management, maintenance and development in the public parks and green spaces sector around the world.

…Eric Lipp, founder of Open Doors Organization, on the release of their new ODO/Harris Interactive, a study of travel by Americans with disabilities. A summary will debut at virtual TAS 2020. 

…Myron Pincomb, Board Chairman of IBCCES, on the launch of the IBCCES Teletherapy Certification program insuring the individuals and students with special needs have the support they need during the Covid-19 epidemic. 

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Filed Under: Accessibility, Disability Advocates, Editorial, Travel, Uncategorized Tagged With: Advisory Board, Myron Pincomb, Sylvia Longmire, TravelAbilitySummit

Breaking News: TravelAbility Summit Goes Virtual…as TravelAbility Week (with new dates)

July 25, 2020 by Jake Steinman

Going virtual for November 2020 TravelAbility Week

Here’s a quick roundup of the changes and what we have in store:

  • New dates: November 9-13, 2020, the same week as last year. 
  •  9:00 am -1:00 pm PST each day to accommodate time zones
  • Agenda re-imagined ‘Netflix’-style series.  See it here. 
  • 71 presenters/panelists/experts in one-place
  • New 3-part Train-the-trainer series as a follow-up to the event 
  • Work the Crowd:  One-on-one + small group breakouts end each day
  • Flexible registration options: A la carte/by day/entire series
  • Recorded sessions available after the event.

Note: I have personally sat through demos of 35 virtual conference platforms and tools, plug-ins and widgets (i.e. virtual whiteboards, virtual business cards (that include personal video messages) along with games like “Spin the Bottle,” and will deploy the best to simulate the personal chemistry and engagement found at live events.

After enduring the horror of Covid-19, we expect marketers will want to make the world better for all. In the future, our work will have purpose and business motivation baked into its model. The world got a warp-speed technical update during the pandemic—and that will continue in the recovery phase, too. It’s a movement for the future that will help our organizations recover revenue and build new opportunity. You’ll find this issue packed with links to learn more about superstars like the author of Being Heumann and star of Crip Camp, Judith Heumann, plus actionable ideas and content from industry insiders. —Jake Steinman, Founder, TravelAbility Summit

To learn and share more information with colleagues about the Americans with Disabilities Act of 1990 (ADA), we are sharing the link to their FAQ.

A fully revised program will be released August 3. Watch for it. 

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Filed Under: Editorial, Uncategorized Tagged With: Revised program, TravelAbility Summit agenda 2020, TravelAbility Week

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