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The Intersection of Travel and Disability

Disability Advocates

October News from the TravelAbility Community

October 2, 2025 by lkarl

Myrtle Beach | AFAR highlights 5-Day Myrtle Beach Itinerary for All Abilities

A wooden beach access ramp leads through palm trees and coastal vegetation toward a sandy beach with turquoise ocean waters under a clear blue sky. Beachgoers can be seen in the distance along the shoreline, with the accessible boardwalk providing barrier-free passage from landscaped grounds to the beach.

Unlike many coastal locales, accessibility isn’t an afterthought in Myrtle Beach). The vacation destination is deeply committed to ensuring travelers of all abilities—those on the autism spectrum…

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Lotus | The Best Accessible Design of 2025

A black and white photo collage with pink geometric accents combines images of legs in white sneakers, a person sitting in a chair, someone holding a phone, and a mountain landscape, overlaid with a text box titled Alt Text that reads "The dust of the leaves turn orange below, The warmth of the light, The cool of the shadow, Cotton candy clouds look down where the Smoky Mountains grow, Postcard or painting, It's almost hard to know."

See all the honorees of Fast Company’s 2025 Innovation by Design Awards in the accessible design category…

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RightHear | accessiBe Partners with RightHear to Bring Accessibility Beyond the Screen

 A partnership logo graphic features the "accessiBe" and "RightHear" brand names connected by a bright yellow circle with an "X" symbol, set against a blue and purple gradient background with subtle glowing effects.

Digital accessibility is just one part of creating an inclusive experience. For people with disabilities, accessibility doesn’t stop…

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Visit Florida and Wonders Within Reach | Wheelchair Accessible Restaurants in Sarasota, Florida

Jennifer Allen and her 3 children on a beach at sunset with arms raised joyfully, including a child using a blue wheelchair with beach-capable wheels. The group poses on white sand with lifeguard towers visible in the background during golden hour.

I don’t remember ever eating so well as we did in Sarasota. From Cuban sandwiches that melt in your mouth to donuts so fresh you’ll smell them before you see them, this city knows how to keep your tummy happy…

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Wheel the World | Colorado Tourism Office and Wheel the World Co-Host Nation’s First Travel Week Spotlighting Accessibility

The Colorado Office of Economic Development & International Trade logo combines the state's iconic "C" flag design with a circular certification emblem, followed by the agency's full name in black text.

The Colorado Tourism Office (CTO), a division of the Colorado Office of Economic Development and International Trade (OEDIT), in partnership with Wheel the World, hosted a curated…

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Visit California | Oakland San Francisco Bay Airport Expands Accessibility with ASL Interpretation App

Two men collaborate at a touchscreen service counter in a modern, bright airport, with one person using a smartphone app to translate sign language.

Oakland San Francisco Bay Airport (OAK) today announced the launch of a new accessibility initiative in partnership with Aira, offering free, on-demand American Sign Language (ASL) interpretation for deaf and hard of hearing travelers…

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Visit Grand Rapids | ‘Priceless’: Grand Rapids Public Museum Unveils Sneak Peak of Accessibility Upgrades to Carousel

An empty carousel is brightly lit up.

The Grand Rapids Public Museum is inching closer to the completion of their multimillion-dollar renovation project to its carousel and riverfront access…

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Wheel the World, North Alabama, Cory Lee, and Wonders Within Reach | Accessible Guide to Alabama: Hotels, Things to Do, Restaurants

Cory Lee, in a power wheelchair, travels along a brick sidewalk past the historic Miss Mylen Miller House, a white colonial-style building with black shutters surrounded by mature trees and maintained grounds behind a decorative iron fence.

North Alabama is one of those places that catches you off guard. You don’t expect mountains and canyons, but they’re here. You don’t expect world-famous music studios tucked into quiet towns, but…

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Filed Under: Accessibility, Adaptive Sports, Airlines, Disability Advocates, Disability Awareness, Hidden Disabilities, Museums & Attractions, Neurodiversity, Tourism, Transportation, Travel, Vision

October Ambassador Report: On the Road with Kristy Durso

October 1, 2025 by lkarl

Kristy Durso describes September as another “lightish month” that brought powerful change. She joined a group of 12 other influencers and disability advocates in Colorado for a real-world accessibility workshop with Wheel the World.

“We had a short accessibility workshop with the Colorado Tourism Board and several of the cities around that have started partnerships with accessibility,” Kristy explained. Representatives from Colorado Springs, Denver, Boulder, Red Rocks, and other Colorado destinations participated in the discussions.

Kristy gave a brief keynote, while other speakers, like Julie Tallman from Breakthrough Sports, shared how adaptive recreation transforms lives. “She spoke quite a bit about the impact of sports on her son who has disabilities,” Kristy said, noting the parallels with the work of the National Sports Center for the Disabled.

Experiencing Accessibility in Colorado

The trip wasn’t all meetings—there was plenty of immersive, adaptive adventure. The group toured the Red Rocks museum, explored Meow Wolf, rolled through Boulder, and even practiced adaptive yoga. “The amount of equipment they had, everything they had to make that accessible, was incredible,” Kristy said.

Adaptive kayaking and paddle boarding may have been the biggest hit. “They had tons of different kayaking options,” Kristy explained. “They accommodated every level of disability—from kayaks with full chairs already installed to paddleboards.” Even Kristy’s dog, Gulliver, joined in for his first paddleboard ride.

At Brewability, a fully accessible brewery staffed by people with intellectual and developmental disabilities, Kristy had one of those moments that remind us why we do what we do. “We rolled up to a table that had a large group of wheelchair users sitting at it. They were patients from Craig Hospital, some just weeks out from injury. It was really special to get to talk to them and encourage them about life after disability.”

Challenging Barriers at Stadiums

Back home, Kristy found herself in the middle of another advocacy moment: booking tickets for the Air Force–Army football game. While professional stadiums have made strides in accessibility, she discovered college venues still lag behind.

“There’s no accessibility tab to filter for just the accessible seating,” Kristy said. “You have to click on every section and look to see if there’s accessible seating there, and I had to call when I wasn’t able to find what we needed. It was a much harder process than it needed to be.”

Worse, the stadium initially told her only two people—one wheelchair user and one companion—could sit together. Kristy pushed back:

That’s not the way this is going to work. Unless you’re requiring that of everybody who books, this is discrimination.

After asking for a manager—and then that manager’s manager—she finally secured accessible seating for her full party of five. But she’s determined to push for systemic change. Her proposal is simple: “Implement an accessibility feature on the website. Ask whether someone will stay in their wheelchair or transfer into a seat. Both are legal accommodations, and both are legal questions to ask. That would eliminate so many problems.”

Kristy Durso is sitting in her wheelchair on the beach, smiling over her shoulder with the beautiful turquoise ocean in the background.

Meet Kristy: Kristy is a writer, speaker, and disability travel advisor. She has experience across multiple disabilities traveling as a wheelchair user with a pace-maker along with her children with intellectual disabilities, autism, ADHD, and over 30 food allergies. 

As TravelAbility’s ambassador, she networks and speaks around the globe to promote accessibility and inclusion in the travel space.

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Filed Under: Airlines, Ambassador Report, Disability Advocates, Mobility, Tourism, Travel

Wheel the World’s First “Accessibility Verified” State: Oregon

October 1, 2025 by lkarl

Oregon just made history. Thanks to a partnership between Travel Oregon and Wheel the World, the state has become the first in the nation to achieve “Accessibility Verified” status, a milestone that puts inclusion front and center in the tourism landscape.

This wasn’t a token effort. Over the past year, Wheel the World has conducted on-the-ground accessibility assessments at more than 750 hotels, restaurants, attractions, and welcome centers across 43 Oregon communities. These evaluations go beyond ADA checkboxes or self-reported claims. Each site was measured and verified for mobility, visual, hearing, and cognitive accessibility, giving travelers with disabilities reliable information to plan trips with money-back guarantee level confidence.

The result: Oregon is now the first state where travelers can map out entire itineraries online through Wheel the World and Travel Oregon, with accessibility information built into every step – from outdoor adventures to culinary stops and cultural landmarks.

Kevin Wright, VP of Brand Stewardship at Travel Oregon, called the designation “a reflection of Oregon’s deep and ongoing commitment to welcoming all travelers.”

Wheel the World’s CEO & Co-founder Alvaro Silberstein underscored the ripple effect: “By becoming the first state to achieve Accessibility Verified status, Oregon is setting a precedent and proving how powerful this cycle can be for travelers and for the communities that welcome them.”

For Wheel the World, this win with Travel Oregon is more than just a badge. It’s proof that accessibility can be scaled statewide, benefiting both travelers and local businesses. For Oregon, it’s a brand differentiator—positioning the state as a leader in inclusive tourism.

Businesses across Oregon are invited to join the program, further expanding the network of verified sites. Meanwhile, travelers can now browse and book Oregon’s accessible experiences directly on traveloregon.com and wheeltheworld.com, complete with detailed listings, AI-powered accessibility profiles, and 24-hour support.

Bottom line: Oregon just set the bar. The question now is: which state will be next?

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Filed Under: Accessibility, Destination of the Month, Digital Accessibility, Disability Advocates, Disability Awareness, Tourism

Advice Line: Lessons with Kristy Durso Part Five

October 1, 2025 by lkarl

Lesson 5: Show, Don’t Tell – Representation that Resonates

Instead of asking, ‘Is this accessible?’ try asking, ‘How can I help you do what you came here to do?’

How can destinations use marketing content to build trust with travelers who have disabilities?

Marketing plays a huge role in accessibility. And I don’t just mean making sure your website is technically usable. It’s about trust.

When I land on a destination’s site, and I don’t see visual descriptions on images, or the videos don’t have captions, or the accessibility page is hidden in the footer, it tells me everything I need to know. It says, “We haven’t thought this through.” That’s why accessible web design and inclusive web development matter so much—not just for compliance, but to signal that everyone is welcome, and someone has actually thought this through.

So here’s where I’d start:

  • Every photo should include a visual description and alternative text.
  • Every video should have closed captions, not just for people who are deaf or hard of hearing, but for everyone. (Seriously, so many people watch videos with captions now. Even my kids do.)
  • Accessibility info should be easy to find. Don’t bury it. Make it visible and proud.
  • Representation matters. Don’t just include people with disabilities—feature them authentically.

Market research already shows people are more likely to buy a product when they see someone like themselves using it. So representation isn’t just a “nice to have.” It drives engagement.

But here’s the key: don’t make the disability the center of the story.

My favorite marketing videos are the ones where I’m just having fun. Rolling through a destination, interacting, enjoying myself. Maybe you see my wheelchair, maybe you don’t. Maybe someone’s using ASL or a white cane. The point is that accessibility is part of the experience—it’s not the headline.

When you do that, you speak to everyone. You make the story feel human, not performative.

I’ve made plenty of promotional videos that were more like infomercials: “Come here, we’re accessible!” They’re fine. But they don’t move people the way authentic stories do.

One of my favorite videos didn’t even mention my wheelchair. I just said: “If you can’t walk, you roll. If you can’t see, you listen. If you can’t hear, you observe.”

That speaks to everyone. It’s not about disability, it’s about living fully. And that’s what travel should be. Bringing people together.

When destinations lean into inclusive storytelling, they don’t just reach people with disabilities. They reach families, friends, caregivers and anyone who values empathy and openness.

It’s good storytelling. It’s good marketing. And it’s how we close the gap between invitation and inclusion.

Check back next month for Part Six! Noble Studios conducted a thorough interview with Kristy Durso going over the many facets of creating a destination that is truly for everyone. This series is pulled directly from the interview. Check out the archives for the rest of the series. Click here for the full interview. 

Kristy Durso is sitting in her wheelchair on the beach, smiling over her shoulder with the beautiful turquoise ocean in the background.

Featured public speaker, accessibilities advocate, entrepreneur, Army veteran, and military wife Kristy Durso is Travelability’s Ambassedor and owns and operates Incredible Memories Travel, a full-service travel agency that assists everyone, including those with accessibility needs. She has three children, one who has autoimmune issues and food allergies, another on the spectrum, and another with cognitive and intellectual disabilities. 

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Filed Under: Accessibility, Advice Line, Digital Accessibility, Disability Advocates, Disability Awareness, Expert Q&A

Houston Vandergriff Named Official Photographer for the 2025 TravelAbility Summit

September 8, 2025 by lkarl

A smiling man with glasses wearing an orange jacket holds a black camera while standing on a city street. Behind him is a blurred urban scene with historic brick buildings, parked cars, and a typical downtown streetscape.

We’re thrilled to announce that Houston Vandergriff of Downs and Towns has been named the official photographer for the 2025 TravelAbility Summit.

Houston is an award-winning photographer, advocate, traveler, and artist — a talented young man who also happens to have Down syndrome. He has a long history with TravelAbility, from supporting the movement early on, to speaking at the Summit, and joining the advisory board. This next step feels like a natural extension of a partnership built on shared vision and creativity.

Houston has traveled far and wide, capturing the beauty of the world through his lens. We’re excited to see the 2025 Summit through Houston’s eyes.

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Filed Under: Disability Advocates, Neurodiversity, The Arts, Travel, TravelAbility Summit

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