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The Intersection of Travel and Disability

Autism

Accessibility Champion: Alison Brooks

December 29, 2023 by Dan Tobin

Vice President, Destination Experience & Advocacy, Visit Mesa

Q: When did you begin focusing on accessibility in your destination and what was the impetus for wanting to make your destination more accessible?

A: Mesa became the first-ever Autism Certified City (IBCCES) in 2019. The response was so very positive, that we soon realized that inclusion through accessibility was a community shared value and we knew that we wanted to further expand accessibility through technologies, programs and education that would make a better experience for our visitors and residents alike.

Q: What are your main responsibilities and tasks in your organization?

A: I oversee our Diversity, Equity, Inclusion, and Accessibility efforts, our partnership program and assist our CEO with governmental affairs.

Q: Aside from budget, what are the most difficult obstacles or barriers that you face regarding the advancement of accessibility in your destination?

A: In a city so large (over 500K population), along with over 4 million visitors, the most challenging thing is bringing awareness to the many offerings we have in Mesa. The Hidden Disabilities Sunflower Program, Aira, Wheel the World partnership, autism certification, and Threshold 360 virtual tours from the accessibility perspective, are all fantastic ways that help people prepare for and enjoy their experience while in Mesa.  We do advertise these programs regularly through many platforms, as well as share them on our website and social media, but it still can be difficult to get the word out!

Q: What initiatives have you undertaken to improve accessibility in your destination, and which are you most proud of?

Quote: Drip learning will be a huge focus for us in 2024.

A: The Hidden Disabilities Sunflower Program, Threshold 360 virtual tours, Aira, Wheel the World and Able Vu partnerships, and autism certification are all programs we’ve put into place for our destination. It’s hard to choose one that I’m most proud of, but I would say that I’m proud that Visit Mesa was the first to partner with many of these programs and work side-by-side to help implement their product into a destination. Becoming the first Verified Destination through Wheel the World was definitely icing on the cake.

Q: Who do you follow? Name an organization/company/individual you look to for ideas or inspiration.

A: Visit Tampa Bay does an amazing job with their accessibility and storytelling of inclusion overall! Of course, I have to give a “shout-out” to Travelability, as Jake Steinman and his team continue to make a profound impact on destinations becoming more accessible.

Q: What are your plans around accessibility in 2024?

A: We will continue to measure engagement with the programs we have in place now. Additionally, drip- learning will be a huge focus for us, as I strongly feel that education creates confidence for our partners to better serve guests with disabilities. I cannot share yet, but I can say we are working on something that could positively impact a lot of visitors and residents in the very near future.

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Filed Under: Accessibility, Accessibility Awards, Autism, Conferences & Events, Digital Accessibility, Disability Advocates, Disability Awareness, Museums & Attractions, Products, Technology, Transportation, Travel, Travel Industry People, Trends Tagged With: Certified Destination, Drip learning, outdoor activities, Sunflower, Verified Destination

Disability Opportunity Fund Awards $250,000 in their own Shark Tank

November 29, 2023 by Dan Tobin

Group of 13 people posing with an oversized check bearing the Maidenbaum logo and standing in front of a Maidenbaum backdrop

Long Islanders typically cringe at the mention of sharks, but eight companies serving the disability community were thrilled to enter the Shark Tank in Garden City last month organized by the Disability Opportunity Fund (DOF). The fund gave out $250,000 during the pitch fest to support product development and job creation benefiting individuals with disabilities. First prize of $50,000 went to Valence Variations, which has developed an AI-powered app that can read and interpret a speaker’s emotions.

“Thank you so much to the Disability Opportunity Fund for this opportunity,” said Valence Vibrations Co-Founder and CEO Chloe Duckworth. “This capital is going to accelerate our growth to be able to support more neurodiverse people and help in building digital accessibility.”

The Shark Tank competition was part of the DOFs (DOF) 15th anniversary celebration. The evening also included a major funding announcement from the Maidenbaum Property Tax Reduction Group, which together with DOF awarded $75,000 in grants to 15 Long Island nonprofit organizations that support people with disabilities. Each organization received a $5,000 grant to continue and expand on their work. Read more.

TravelAbility TakeAway: Are Shark Tank competitions taking a bite out of the traditional phone book-sized grant proposal? (By the way, what’s a phone book?) That could be a welcome trend in the industry, particularly for the extroverts out there who make it look easy. Don’t be fooled: Pitching to an audience is still a lot of work and a lot of pressure.

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Filed Under: Accessibility, Accessibility Awards, Accessibility Funding, Accessible Meetings, Autism, Conferences & Events, Disability Advocates, Disability Awareness, Hidden Disabilities, Museums & Attractions, Neurodiversity, Parks and Public spaces, Products, Technology, The Arts, Trends Tagged With: accessibility, adaptive technology, AI, app, employment, interpreting emotions, Shark Tank

Make Your Parades More Accessible with a “Sensory Block”

November 29, 2023 by Dan Tobin

Woman standing near home plate of a baseball field, smiling into the camera

In her 15 years working for the Midlands Michigan Parks and Recreation, Marcie Post has left her mark all over the city. And that mark has been an A for Accessibility as the first priority.

Post serves on several boards and advocates for inclusion at every turn. Last year she led the construction of Miracle Field, a soft-surfaced baseball diamond for athletes with disabilities. And when she was recently offered the role of Grand Marshal of the Midland Santa Parade, she saw it as more than a ceremonial role. She introduced the idea of a sensory-free zone along the parade route.

“We’re asking the people in the parade to not play their instrument or not flash their lights or not honk their horns for one block, totally doable,” says Post. “By doing that, it now creates that inclusive environment. It’s a no-brainer.”

The parade organizers, Nicki and Steve Smith, said they selected Post as grand marshal because of her dedication to the community and her leadership on inclusion.

“She is a wonderful asset to the community,” Nicki said. “She saw a need and she acted on it. And she brought others along with her.” Read more.

TravelAbility TakeAway: It’s wonderful to see champions of accessibility recognized for their contributions to the community. And rather than simply accepting the honorary role of parade grand marshal, Marcie Post saw it as another opportunity to make life a little more enjoyable and equitable for individuals with disabilities.

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Filed Under: Accessibility, Autism, Disability Advocates, Disability Awareness, Family Travel, Government, Hidden Disabilities, Mental Health, Neurodiversity, Parks and Public spaces, Travel Industry People, Trends Tagged With: accessibility, Autism, baseball, parades, parks and rec, sensory blocks, travel

TravelAbility and Destinations International Announce Partnership to Promote Accessibility

November 29, 2023 by Dan Tobin

Photo collage including head shot and title of Don Welsh, CEO of Destinations International and Jake Steinman, Founder and CEO of TravelAbility. Includes logos of the two companies.

TravelAbility, the leading conference and media company dedicated to making travel easier and more enjoyable for people with disabilities and the aging population, has announced a partnership with Destinations International, the world’s largest and most reliable resource for destination organizations and tourism boards.

The partnership aims to help scale accessibility to Destinations International’s 700+ destination organization members as part of their social inclusion strategy. TravelAbility will serve as Destinations International’s official accessibility advisor, providing guidance on how to create more welcoming destinations for people with different abilities through content, prospective speakers, and a satellite version of their InnovateAble pitch event where assistive technology entrepreneurs will present their solutions for improving accessibility in the travel industry.

Destinations International will also market The Accessibility Playbook, a comprehensive guide for destinations and travel businesses to improve their accessibility and inclusion initiatives for travelers with disabilities. The Playbook contains over 100 videos, PowerPoint decks, and a series of “TravelAbility Trusted” innovations, amenities, and third-party assessment providers that may help them scale accessibility by sharing it with their industry partners.

“We are thrilled to partner with Destinations International to advance the cause of accessibility in the travel industry. This is a win-win situation for both organizations and for the millions of travelers who can benefit from more accessible and inclusive travel experiences,” said Jake Steinman, founder and CEO of TravelAbility.

“Accessibility is a key component of our social inclusion strategy, and we look forward to working with TravelAbility as our official accessibility advisor. They have the expertise, the network, and the passion to help our 700+ members create more inclusive destinations for all travelers,” said Don Welsh, president and CEO of Destinations International.

The Accessibility Playbook will be available for purchase online at the Destinations International website in 2024. To learn more about this partnership or the Accessibility Playbook, contact Sophia Hyder Hock, Chief Diversity Officer at shyderhock@destinationsinternational.org or Jake Steinman, founder and CEO of TravelAbility at jake@travelability.net

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Filed Under: Accessibility, Accessible Meetings, Autism, Conferences & Events, Disability Advocates, Disability Awareness, Education, Hidden Disabilities, Hotels, Museums & Attractions, Neurodiversity, Parks and Public spaces, Restaurants, Sustainability, Technology, The Arts, Transportation, Travel Industry People Tagged With: accessibility, Autism, global, Hotels, marketing, partnership, travel

New Accessible Landing Pages Added to Destinations with Accessibility this month

October 29, 2023 by Debbie Austin

Fort Wayne, Indiana: Fort Wayne, Indiana Accessibility (visitfortwayne.com)

Richmond, Virginia: Accessible Travel In Richmond | Airports, Amtrak & Attractions (visitrichmondva.com)

Orlando, Florida (updated): Orlando Special Needs Services & Accessibility Guide (visitorlando.com)

Mesa, Arizona: (updated): Live Life Limitless | Visit Mesa

Lexington, Kentucky: ACCESSIBLE LEXINGTON: Travelability.net/destination/lexington-ky/   

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Filed Under: Accessibility, Accessible Meetings, Autism, Conferences & Events, Disability Advocates, Disability Awareness, Education, Expert Q&A, Family Travel, Hidden Disabilities, Hotels, Museums & Attractions, Neurodiversity, Parks and Public spaces, Restaurants, The Arts, Travel Industry People Tagged With: accessibility, Autism, Hotels, travel

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