TravelAbility Insider

The Intersection of Travel and Disability

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Visits to 700 Airport Websites Show Less Than 1 in 3 Pass Accessibility Tests

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two men at computer work stations looking at their screens and typing Airport websites haven’t yet proven themselves in the accessibility arena, according to Accessible Travel Online (ATO). ATO reportedly spent several months visiting 700 airport websites. In most cases, it took at least a half hour per website to find the accessibility information. And even then, not all had the minimum criterium to be listed in ATO.

The minimum criterium:

  • information in English
  • detailed information on services, such as accessible toilets or parking
  • contact information for the Airport Services Desk

Really? Look alive out there. The field is wide open to do better. Find a more detailed report, here.

9 Things Destinations Will Take Away from TravelAbility Summit  

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five people on a panel with a young woman in front looking like she is asking a question, four others behind her on panel

DMOs attending TravelAbility Summit (November 12-13) in San Francisco will leave with answers to key questions about this exciting, expanding market, including:

 

 

  1. Infrastructure needs of the estimated 75 million Baby Boomers who will be aging into disability but refuse to be labeled as disabled.
  2. Ways your airport can improve its accessibility before and during travel
  3. A multi-year accessibility strategy that is practical and forward thinking
  4. How to generate positive PR for consumers as well as stakeholders and boards
  5. How destinations can use third-party booking engines to help hotels sell accessible rooms
  6. Learn about digital marketing tactics to reach families with a disabled relative—a new group travel trend— to help fill hotel rooms.
  7. Pre-emptive techniques to avoid “drive-by” litigation that primarily targets hotels and attractions
  8. Have on-site expert help create accessible itineraries for different disabilities
  9. How one destination collaborated with their city to create America’s most accessible destination

TravelAbility Summit November 12-13, 2019 in San Francisco. Accessible destinations for everyone,

Sign up now for two jam-packed days of expert panels, new products and more
in San Francisco, November 12-13, 2019

GET MORE DETAILS NOW

Flying Tips for Wheelchair Users, From Wheelchair Users

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arrival and departure board at an airportIf you’re taking to the air with a wheelchair, there’s almost always an added level of stress. Learn from people with lived experience thanks to this New York Times story.  READ MORE

Meet the Entrepreneur Who Created the First Accessibility Marketplace Online

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photo of a web page selling 3 types of wheelchairsWhen a curious executive began researching online sources for disabled and older people to find homecare solutions, he came up short. Soon after, he launched Mysokoni, a site for everything accessible. READ MORE 

Japanese OTA First to Create Wheelchair Accessible Tours

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2 female athletes hug after a raceA Japanese online travel agency, VELTRA, has teamed up with Tokyo Travel Partners, which operates private wheelchair accessible tours, to be sure visitors for the 2020 Tokyo Paralympic Games can visit barrier-free. The games will be held in August 2020. READ MORE

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