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The Intersection of Travel and Disability

Blind and Low Vision Travel

PBS Spotlights TravelAbility 2024 Speaker, Taylor Aguilar’s Journey as a Blind Traveler 

March 10, 2025 by Eliana Satkin

By Jennifer Allen

Taylor was in the second year of her master’s program in film and television production when everything changed. She began losing her vision due to pseudotumor cerebri intracranial hypertension. “I couldn’t imagine letting all that hard work go for nothing,” she said. “I’m a really stubborn person… I could use the education I have to make it happen in some way, shape, or form.” And she did.

Now, PBS is broadcasting her story. 

After Taylor lost her sight, she moved to the Colorado Center for the Blind to relearn everything—from cooking and cleaning to doing makeup and using technology. Living what she once considered her worst fear, Taylor learned to trust her other senses. That shift changed not only her life but also the way she approaches filmmaking. As a casting director, for example, she doesn’t rely on facial expressions—she feels the energy of the actors. Her approach, she says, “transcends trying to see.”

Taylor became the first blind intern at the American Pavilion at the Cannes Film Festival. This was where she connected with Jake and was asked to be TravelAbility’s first Fellow. She was pushing for better accessibility in film, advocating for audio descriptions, and creating projects like The Blind Movement, a reality show and podcast focused on blindness representation.

Her efforts gained attention and she was able to pre-produce a PBS special put together with her college professor.

With this PBS special, Taylor is putting herself, her production company, and her colleagues in the spotlight. “There are no internships for people like me. People won’t take a chance on me. I need to get my work out there to show it,” she explained. “I can’t play the game like I did before. I’m still the same person I was. I’m betting on myself and my friends.”

That bet is already paying off. Her editors, cast, and crew share how they’ve learned to do their work better by approaching filmmaking in new ways. 

The special follows Taylor’s journey through film school, losing her sight, re-learning how to get through each day, returning to the film industry, and starting a family. Her work is not only proving to herself what she’s capable of, it’s showing the world the raw talent and ability that comes through working harder to find new ways to do things with a disability. It’s also showing her own blind community all that is possible. 

“The easy things have become challenges – so now I’m a survivor.” She admits that she’s standing on the shoulders of giants – “following all of the disabled who have gotten us this far – allowing us to have platforms as regular people.” But now she’s becoming one of those giants, paving the way for all who will follow. 

Taylor knows that disabled creators are an untapped resource. “When you look at disabled influencers and celebrities, the numbers are evidence that the readiness to learn is there. The industry ought to take risks on us because there’s a lot to tap into. You need to think out of the box and be pushed out of your own comfort zone – you’re missing the opportunity and you’re not creating resources for the people who will need it.” 

She believes that representation is essential for future generations, and talks about the difference awareness could have made in her own life. “I never spoke about my vision loss at 13 because I never knew anyone else like me. I was afraid if I said something, no one would let me try, I would limit my own opportunities. If I had known about the blind community then, the transition would’ve been so much easier. Awareness matters for everyone.” This is part of what she hopes to change as a film producer.

Taylor doesn’t want to be remembered as a blind producer, she wants to be remembered as a good producer. She doesn’t need to be seen as an inspiration, but she doesn’t mind being the motivation behind change.

Watch the PBS special here.

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Filed Under: Blind and Low Vision Travel, Disability Awareness, The Arts, Travel Industry People, Vision

Presentation of the Month

March 10, 2025 by Eliana Satkin

Each year, the TravelAbility Summit brings together travel professionals, entrepreneurs, and disability advocates to explore emerging trends, challenges, and solutions in making travel more accessible for all. Last year’s summit included a panel of six influencers sharing their insights on how disabled content creators amplify authenticity in accessible destinations.

Check out the panel’s key takeaways below and click the YouTube link to rewatch the session. Want to learn more from disabled content creators? Don’t miss the 2025 TravelAbility Summit, happening at the beautiful Sunriver Resort in Central Oregon, October 13-15, 2025. The event will feature more panels with disability influencers, as well as exciting networking opportunities, including influencer speed dating sessions. Learn more and register today at travelability.net.

Leveraging the Insight of Content Creators to Amplify Authenticity

📌 Summary

  • ♿ Disability Representation: Creators discuss their experiences growing up with disabilities, the challenges they faced, and how they now use their platforms to educate and inspire others.
  • ✈️ Accessible Travel Challenges: Issues such as lack of accessible infrastructure, untrained staff, and misinformation on accessibility are highlighted as major barriers.
  • 📱 Social Media and Awareness: Creators emphasize how social media plays a crucial role in spreading awareness, breaking stigmas, and educating people about disabilities.
  • 📊 Audience Demographics: The panelists describe the diversity of their followers, ranging from individuals with disabilities to those seeking to learn more about inclusivity.
  • 💡 Solutions for Accessibility: Suggestions include better staff training, clearer accessibility information online, and greater empathy from businesses.
  • 🤝 Collaborating with Destinations: Content creators outline how they work with travel destinations to promote accessibility, including creating blog posts, social media content, and consulting on accessibility improvements.
  • 📈 Impact of Authenticity: The importance of genuine representation and transparency when showcasing accessibility is emphasized, as misleading portrayals can be harmful.
  • ⚠️ Handling Negative Experiences: Panelists discuss how they manage situations when accessibility falls short, advocating for constructive feedback and open dialogue.

🔢 Insights Based on Numbers

  • 80% of blind people are unemployed, highlighting the need for workplace inclusivity.
  • A viral TikTok video with 25 million views showed the global interest in disability representation.
  • Many influencers have traveled to 40+ countries, demonstrating the demand for accessible travel.

Follow these Creators on Socials!

Alex Stratikis (Autism Adventures)

Instagram: @autismadventuresabroad

Facebook: @AutismAdventuresAbroad

LinkedIn: https://www.linkedin.com/in/alex-ns7/

Chelsea Bear 

Instagram: @realchelseabear

Facebook: @realchelseabear

LinkedIn: https://www.linkedin.com/in/chelseabear/

Jessica Ping (The Rolling Explorer)

Instagram: @therollingexplorer

Facebook: @therollingexplorer

LinkedIn: https://www.linkedin.com/in/jessicajordanping/

Sassy Wyatt (Blind Girl Adventures)

Instagram: @sassywyattofficial

Facebook: @SassyWyattOfficial

LinkedIn: https://www.linkedin.com/in/sass-wyatt-08ba46111/

Houston Vandergriff (Downs and Towns LLC.)

Instagram: @downsandtowns

Facebook: @downsandtowns/

LinkedIn: https://www.linkedin.com/in/downs-and-towns-houston-vandergriff/

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Filed Under: Accessibility, Autism, Blind and Low Vision Travel, Disability Advocates, Disability Awareness, Emerging Markets Summit 2024, Family Travel, Mobility, Neurodiversity, Travel, TravelAbility Summit, Video of the Month

From Uncertainty to Unforgettable: My First Red Rocks Concert as a Blind Fan

December 5, 2024 by Eliana Satkin

By Taylor Aguilar

Follow Taylor’s candid journey as she navigates accessibility challenges, from planning to rocking out, at her favorite outdoor venue.

Throughout my life, I have had many experiences at Red Rocks. I’ve been sunburnt during a morning hike, participated in tailgating festivities, and sang my heart out during Ellie Goulding’s Lights. However, since I lost my vision in 2020 from Intracranial Hypertension (IH), I have not been able to visit the beautiful outdoor venue. That is until my ultimate favorite band, Cage the Elephant, made their 2024 lineup. 

I purchased our tickets in April and immediately called the Red Rocks staff. To my surprise, the person on the other line informed me they were unsure of their accessibility policy and proceeded to ask another person in the office. The final answer they gave me was that I would have to ask an EMT in the facility to guide me to my seat when I arrived. I would also need to get an EMT to help me anywhere else I needed to go on the night of the concert. With much disappointment, the phone call ended, and I contemplated their underwhelming answer for two weeks. I asked my uncle, who is a retired EMT, about the situation. He told me if he were the EMT on duty he would not mind helping a person, however, it would not be his priority. 

I mustered up my courage to call the accessibility office and spoke to a manager. Not only was this my first time attending an event at Red Rocks as a blind person, but my blind partner (Tommy)  and I planned to go independently. This meant we would not go with a friend or family member as a sighted guide. It is important for my family and myself that I lead an independent lifestyle. When I was sighted I didn’t spend much time thinking of such details, instead, I was worried about who would end up being the DD and what I’d wear. 

When the manager heard how her staff responded to my initial call, she was appalled. She apologized and promised to keep her staff accountable by going over their accessibility policies. She detailed exactly what to expect on the night of the concert. There is a shuttle at the top parking lot. From there they will transport anyone who cannot use the steps that the general public typically uses. I’ll be honest, as someone who has an acquired disability, it was difficult for me to hear I can not do something. In my mind, I know I can use the steps. It may take me a little longer and look a little different, but I could do it. I have to remind myself  If I use my energy trying to prove myself I will have spent all the energy I’ve stored up to rock out to Trouble and my other favorite songs. I set aside my  pride.

Despite my complex inner monologue, my conversation with Red Rocks continued. My nerves settled when I learned the shuttle would take us to the gate. When the gates opened, someone would guide Tommy and I to the merch table and to our seats. From there, a server would help us by getting our beverages for us. Nearby there would be accessible restrooms for our use. Overall, this phone call left me feeling excited and hopeful for the concert.

Two weeks before the event, I realized what a great opportunity I had to capture this experience for the documentary being made about my journey as a blind filmmaker, so I invited our cameraman along. When we arrived at the venue, I asked him not to interfere with the event. I only wanted him to capture real life as the staff at Red Rocks guided us. 

When we arrived at the North gate at the top of the parking section, we found the shuttle and the driver welcomed us. As we waited for the shuttle to take off, we met a fellow patron who had taken the shuttle at Red Rocks for over twenty years and had nothing but high compliments for the venue. He offered to take our picture and mentioned all of the incredible artists he has been able to experience. Not only did this tell me that Red Rocks is consistent with their service, but also proved to me that they care about the quality of their services. As we waited for the concert doors to open, a staff member asked us where we were sitting.  When she realized the amount of steps there were between our seats in row 70 and the restroom, and that we were planning on taking a rideshare at the end of the night, she made a call down to the main stage. She asked if there was space for us to be any closer. To our delight we were offered seats in row two, closer to the stage and handicapped restrooms. She was happy it would ease our travel time after the show.

Just as the manager informed me, someone assisted us from the shuttle straight to the merch tent. The gentleman who guided us was kind and professional. When we made it to the merch tent, the staff allowed the patrons from the shuttle to go straight to the front of the line to purchase our items. As they showed us what was offered they made sure to be descriptive and took their time not only with my partner and I who were being filmed, but with every person who traveled with us. 

From there we found our seats. On the way, a manager made sure to greet us and introduce us to the security officer on duty and the server in the VIP section, so she knew to serve us throughout the night. This made the night run especially smooth. They made sure we felt comfortable, and we were able to travel between the restroom and our row on our own with our white canes. From there I took a sigh of relief and managed to get a cold drink in my hand quickly after. The night was better than I could have hoped. Our seats were so close we felt the heat of the pyrotechnics on stage. Tommy and I tried our best to keep our balance as we danced the night away. 

Experiences can be much different as a blind person. The amount of focus spent on details can be quite laborious. However, with the help of the staff at Red Rocks I had a fantastic time under the Colorado night sky as a blind woman. It was perfect to be with my best friend rocking out to my favorite band at my favorite venue. 

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Filed Under: Blind and Low Vision Travel, The Arts

What Would You Do?

November 7, 2024 by Eliana Satkin

Each month we try to address various accessibility issues that may arise within the TravelAbility community. 

November’s scenario: 

You see a guest approaching the door in a wheelchair with packages in her lap. It looks like opening the door may be a struggle. Do you: 

  1. Rush to open the door before she gets stuck
  2. Look away: you don’t want to offend or step on her independence
  3. Ask if there’s anything you can do to help
  4. Something else

Responses:

This question revealed a lot of uncertainty in how to respond to the disability community. Comments like, “I’m actually not sure. I know if it was a pregnant woman or elderly person I’d probably just open the door because it’s nice and polite. But sometimes I feel like with a person with a disability, in a wheelchair, blind, etc., that I’d need to ask if they need a hand first” remind us that a lack of awareness is stunting our kindness.

Our own Tricia Roth, DIrector of Marketing and Engagement for TravelAbility recommends you, “don’t assume the guest needs help – ask. If a package does drop down, offer to pick it up – just as you would with someone not in a wheelchair.”

While responses from the hospitality community and other would-be door openers were split pretty evenly between just opening the door and asking to open the door, responses from within the disability community were a little more diverse.

While responses from the hospitality community and other would-be door openers were split pretty evenly between just opening the door and asking to open the door, responses from within the disability community were a little more diverse.

Overall social media responses

Comments ranged from, “PLEASE OPEN THE DOOR. it’s not about being in a wheelchair, (which I am) it’s human decency” to “the assumption that we need help can be off putting.”

Other responses included:

From a wheelchair user’s perspective, I always appreciate when people ask and don’t assume. I can tell you that in my wobbly walking days, I often used doors for balance, and if someone opened one without asking, I’d fall.

As an ambulatory wheelchair user – ask – whether I’m in the chair or if I’m walking. It helps give us autonomy and independence if we want it

I would be happy with them opening the door for me as a wheelchair user, especially with packages in my lap. They don’t need to rush like it’s a 911 emergency because sometimes then I feel pressure to rush through the door and then risk dropping the package and also I feel like I’ve inconvenienced them more. And then there’s the question about how the door is held open. Standing in the doorway to hold it open is always awkward. Making a casual comment like you would to anyone else who has their hands full could be nice too, “Can I get the door, you’re carrying quite a bit!” Also, if there is an automatic door opener, they can just hit that for us so the door is already opening when we approach and the path is wide open (but wait for a second to make sure the button actually works). 

If this is for the hospitality industry, then I’m wondering why the front door to the establishment isn’t accessible in the first place. I mean, it’s fine if someone politely asks to open the door for me, but an automated door would be accessible to anyone carrying packages, whether they are a wheelchair user or not. And those heavy outside doors? Very difficult to open from a wheelchair even without packages in your lap.

In SummaryThere is no one-size approach. Personality and preference impact the players on both sides of the door. Overall, it seems best to offer assistance and graciously accept whatever response is received. You can read more of the conversation, here.

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Filed Under: Accessibility, Blind and Low Vision Travel, Hidden Disabilities, Hotels, Neurodiversity, Service Animals

InnovateAble Pitch of the Month

October 7, 2024 by Eliana Satkin

Each month we feature the 3-minute pitch from an innovation, technology or amenity presented at the 2024 InnovateAble Showcase held on July 26th. 

Be My Eyes won Judges’ Selection with this pitch. Be My Eyes is a visionary platform connecting blind and visually impaired individuals in customer call centers and visitor centers with Chat GTP 4  AI visual interpreters. Check out their winning pitch, here.

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Filed Under: Accessibility Awards, Blind and Low Vision Travel, Products, Technology

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