• Skip to main content
  • Skip to primary sidebar

TravelAbility Insider

The Intersection of Travel and Disability

Airlines

What are the Best and Worst Airlines Handling Wheelchairs

August 4, 2023 by Debbie Austin

Some airlines have a worse track record than the rest. Spirit Airlines mishandled approximately one out of 16 mobility aids, and JetBlue mishandled around one in 22. This is 12 and 7 times more frequent than the rates at which these airlines mishandled bags, respectively. Read More.

Our Takeaway: The mishandling of wheelchairs only broadens the gap in travel ability between the able-bodied and the disabled. Understanding the impact of wheelchair damage on travelers with disabilities is essential in creating a more inclusive travel experience.

Share this:

  • Click to share on Facebook (Opens in new window)
  • Click to share on LinkedIn (Opens in new window)
  • Click to print (Opens in new window)
  • Click to share on Twitter (Opens in new window)

Filed Under: Accessibility, Airlines, Government, Transportation Tagged With: accessibility, travel

Passenger says Air Canada tried to count her Crutches as two Carry-Ons

August 4, 2023 by Debbie Austin

One customer says she was subjected to absurdly strict treatment regarding the items she was bringing into the cabin of her overnight flight from Toronto to Paris this month — namely, a set of crutches. Read More.

Our Takeaway: This dismissive attitude is not only harmful to the travel industry’s reputation, it’s completely unjust and removes the ability of the mobility impaired to travel via air. You cannot charge for the ability to walk.

Share this:

  • Click to share on Facebook (Opens in new window)
  • Click to share on LinkedIn (Opens in new window)
  • Click to print (Opens in new window)
  • Click to share on Twitter (Opens in new window)

Filed Under: Accessibility, Airlines, Mobility Tagged With: accessibility, travel

Delta’s Support of Roll-in Wheelchair Securement System Creates Burst of Hope for Disabled Travelers

July 1, 2023 by Debbie Austin

Our Takeaway: The new Wheelchair Securement System unveiled at an annual trade show in Germany gained spectacular credibility once Delta Airlines announced its support.

TravelAbility provided part of the funding that helped advisory board member John Morris’ travel to the Hamburg Aircraft Interiors Show so he would be the first to test drive the securement system in real time.

Here’s what he found:

Delta Flight Products, a subsidiary of Delta Air Lines that was established to re-think aircraft interiors, announced it was backing the Air4All wheelchair securement system on commercial jets — the company plans to unveil its design prototype at the Aircraft Interiors Expo in Hamburg, Germany next week. Chris Wood, my friend and colleague in accessible travel advocacy, is a partner in the Air4All seating product. Last year, he spoke to me about his design innovation — you can watch our conversation here and read my initial reporting on Air4All here. With the announcement that Air4All will debut in Hamburg, I decided that I needed to be there — critical reporting on this product, its advancements, features and opportunities for improvement should come from within the disability community. I look forward to seeing, touching, and testing the Air4All system myself, and sharing my insights with each of you. Read More.

Share this:

  • Click to share on Facebook (Opens in new window)
  • Click to share on LinkedIn (Opens in new window)
  • Click to print (Opens in new window)
  • Click to share on Twitter (Opens in new window)

Filed Under: Airlines, Mobility, Technology Tagged With: accessibility, travel

Plus-Size Woman Shares Useful Airplane Seat Hacks

July 1, 2023 by Debbie Austin

Our Takeaway: Plus-size travelers, especially woman activists believe that they are marginalized and discriminated against by airlines and other suppliers and hacks alone will not be enough.

As society continues to put a greater emphasis on the need for inclusive and accessible travel for all people, the aviation industry is taking small steps toward change. There is still work that needs to be done, however, especially when it comes to size inclusivity. Aircraft cabin features including seats, aisles and lavatories make it glaringly obvious that there is a disparity when considering accessibility for plus-size travelers. Although this lack of consideration can be frustrating, influencer KirstyLeanneTravels gave her followers a simple, yet effective strategy to obtain a second plane seat at no extra cost. In a video posted to her TikTok, Kirsty approaches a flight attendant and asks, “Do you know if there are any two seats next to each other free?” The flight attendant tells her that once all travelers have boarded the aircraft, she will check. The TikTok then pans to Kristy on the plane sitting in the extra seat she asked for. Read More.

Share this:

  • Click to share on Facebook (Opens in new window)
  • Click to share on LinkedIn (Opens in new window)
  • Click to print (Opens in new window)
  • Click to share on Twitter (Opens in new window)

Filed Under: Accessibility, Airlines, Plus Size Travel Tagged With: accessibility, travel

Major Airline Announced: Step Right Up, We Need to Weigh You

July 1, 2023 by Debbie Austin

Our Takeaway: While this was a survey to determine the true average passenger weight in order to calculate the amount of freight, they will be able to accommodate, we hope this is just a one-off event. If this catches on, privacy litigation can’t be far behind.

Airline passengers are well accustomed to weighing their luggage and keeping bags light ahead of departure, but many travelers flying with one airline will soon be asked to step on the scales themselves. Yes, you read that correctly — passengers themselves will be weighed. Throughout the month of June, all Air New Zealand passengers travelling internationally from Auckland airport will be asked to step on the scales to participate in the airline’s passenger weight survey. Read More.

Share this:

  • Click to share on Facebook (Opens in new window)
  • Click to share on LinkedIn (Opens in new window)
  • Click to print (Opens in new window)
  • Click to share on Twitter (Opens in new window)

Filed Under: Accessibility, Airlines, Plus Size Travel Tagged With: accessibility, travel

  • « Go to Previous Page
  • Go to page 1
  • Interim pages omitted …
  • Go to page 6
  • Go to page 7
  • Go to page 8
  • Go to page 9
  • Go to page 10
  • Interim pages omitted …
  • Go to page 21
  • Go to Next Page »

Primary Sidebar

Subscribe Now to TravelAbility Insider

Get insider accessibility updates right to your inbox

Our promise: Your name and email will never be sold to third parties.

Recent Posts

  • Insights from TravelAbility’s Winter Advisory Board Meeting

Recent Comments

    Archives

    Categories

    • Accessibility (404)
    • Accessibility Awards (55)
    • Accessibility Champion of Change (5)
    • Accessibility Funding (27)
    • Accessibility Playbook (8)
    • Accessible Experience of the Month (6)
    • Accessible Landing Pages (39)
    • Accessible Meetings (23)
    • ADA//Law (69)
    • Adaptive Sports (34)
    • Advice Line (7)
    • Advisory Board (24)
    • Airlines (103)
    • Ambassador Report (7)
    • Amputees (6)
    • Around The Web (1)
    • Artificial Intelligence (1)
    • Autism (67)
    • Baby Boomer Travel (6)
    • Best Practices (4)
    • Blind Travel (24)
    • Conferences & Events (76)
    • Content Creators (1)
    • COVID-19 (19)
    • Cruising (11)
    • Destination of the Month (5)
    • Destinations (13)
    • Digital Accessibility (34)
    • Disability Advocates (178)
    • Disability Awareness (147)
    • Editorial (76)
    • Education (31)
    • Emerging Markets Summit 2024 (9)
    • EmergingMarketsSummit23 (14)
    • Expert Q&A (56)
    • Explorable Podcast (3)
    • Family Travel (45)
    • Fashion (10)
    • Food (10)
    • Government (29)
    • Hearing (49)
    • Hidden Disabilities (49)
    • Hotel Spotlight (3)
    • Hotels (115)
    • Innovation of the Month (5)
    • Lived Experience (8)
    • Mental Health (12)
    • Mobility (138)
    • Museums & Attractions (55)
    • Neurodiversity (75)
    • Parks and Public spaces (89)
    • Plus Size Travel (6)
    • Products (66)
    • Restaurants (20)
    • Service Animals (10)
    • Speakers 2019 (11)
    • Surveys (9)
    • Sustainability (12)
    • Technology (113)
    • The Arts (45)
    • The Business Case (2)
    • Tourism (52)
    • Transportation (77)
    • Travel (249)
    • Travel Industry People (75)
    • TravelAbility 2021 (10)
    • TravelAbility 2022 (9)
    • TravelAbility Events (5)
    • TravelAbility Summit (51)
    • TravelAbility Week 2020 (3)
    • Trends (101)
    • Uncategorized (167)
    • Video of the Month (7)
    • VIRTUAL2020 (4)
    • Vision (69)
    • What would you do? (4)

    An industry service provided by

    Copyright © 2026 · Metro Pro on Genesis Framework · WordPress · Log in

    SUBSCRIBE TODAY!

    Your name and email will never be sold to third parties.

    SUBSCRIBE TODAY!

    Your name and email will never be sold to 3rd parties.

     

    Loading Comments...
     

    You must be logged in to post a comment.