Travel Pulse recently spoke with Craig Kennedy, who works as a disability consultant and trainer with the Open Doors Organization, The organization conducts studies on travelers with disabilities. Their Q&A offers valuable advice on how to be the best resource for all clients. Read the full story here.
Airlines
Flying Tips for Wheelchair Users, From Wheelchair Users
If you’re taking to the air with a wheelchair, there’s almost always an added level of stress. Learn from people with lived experience thanks to this New York Times story. READ MORE
Birmingham Airport Opens Sensory Room for Autistic Passengers
The Birmingham, Alabama Airport Authority’s goal is to make air travel less overwhelming for people with autism and similar conditions. Their new sensory room was developed in partnership with a children’s autism nonprofit group. According to this report, “the addition makes Birmingham Shuttlesworth International Airport the second airport in the country with a sensory room and the first in the nation with such a room designed for autism but also PTSD, dementia and other conditions.
Virgin Airlines Program Helps Passengers with Hidden Disabilities
Virgin Atlantic’s latest customer service initiative was developed after research showed 20% of those who fly have a disability, and 70% of these people have a hidden disability. READ MORE
New Digital ‘Card Decks’ Help Special Needs Travelers Navigate Las Vegas Airport
The in-airport travel app provides step-by-step instructions to walk a person through the airport in a way that’s easy to understand. McCarran will be the first in the nation to use it. READ MORE
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