In the US, the ADA mandates hotels to provide travelers with specific information about their accessible features. In lieu of a comparable law in the UK, one prominent hotel chain is producing its own detailed accessibility guides to meet the needs of a growing market.
TUI, in partnership with AccessAble, has just released guides for 200 hotels in locations including Spain, Cyprus, Greece, Turkey and Egypt. Two hundred more are in the works.
“Tui takes more than six million UK holidaymakers away each year and accessible holiday bookings have grown by 56% since 2022,” said Sue Bradley, Tui UK and Ireland director of customer experience. “We want to make travel easy and enjoyable for all our customers, but we know when it comes to planning, it can be a stressful experience for some.” Read more.
TravelAbility TakeAway: AccessABLE consulted with more than 1,000 disability groups to develop the guides, which are both comprehensive and easy to navigate. Check out the guide for the Hotel Rio Park in Spain.
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