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The Intersection of Travel and Disability

Meet the new A.I. “Virtual” Volunteer for the Blind

March 30, 2023 by Debbie Austin

photo of 3 smart phone screens showing the Virtual Volunteers screen of BE My Eyes app

Be My Eyes’ mission is to make the world more accessible for people who are blind or have low vision. Since their founding in 2015, Be My Eyes has worked to connect their 6.3 million volunteers to users to assist them with everyday tasks. Their new Virtual Volunteer tool, currently in beta testing, will push them further toward achieving their goal to improve accessibility, usability, and access to information globally, and aligns them with OpenAI’s stated principles of developing safe and responsible AI.

This technology will be transformative in providing people who are blind or have low vision with powerful new physical resources to better navigate physical environments, address everyday needs, and gain more independence.

Our Takeaway: Be My Eyes has built a huge volunteer force that helps blind and visually impaired people negotiate everyday challenges via smart phone cameras that can help them read a milk label or distinguish between shampoo and conditioner in a hotel room.  OpenAI technology will allow users to take greater control of their decision making and free up volunteer time for more nuanced requests . Read More.

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