TravelAbility Insider

The Intersection of Travel and Disability

TravelAbility Report: March 2019

Don’t Miss Out on Expert Advice at TravelAbility Summit! Meet A Few of Our Superstar Speakers

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Meet two of our superstar speakers—and watch for more updates on our speaker’s page. There’s really a lot of talent and expertise in our lineup. Start here:  

Eric Lipp is the founder and executive director of the Open Doors Organization (ODO), which commissioned groundbreaking research on accessible travel identifying the untapped market at 17.3 billion dollars in 2015. He started ODO after personally experiencing the restrictions that people with disabilities face in everyday life. (Eric was diagnosed with Von Hippel Lindau disease at age 30, which resulted in a tumor growth on his spinal cord, ultimately limiting his mobility.) In 2014, Open Doors launched Open Taxis, a centralized taxi dispatch for wheelchair accessible vehicles in Chicago with over 350 vehicles. Passengers can either call Open Taxis for service or use its smartphone app that includes key features such as estimated wait time and an estimated fare quote.

Marc Garcia is president and CEO of Visit Mesa. Under Marc’s leadership Visit Mesa has become the country’s first-ever destination marketing organization designated as a Certified Autism Center by the International Board of Credentialing and Continuing Education Standards (IBCCES). As a parent of a child on the autism spectrum, Marc has raised the bar in the city of Mesa by requesting partner businesses in the hospitality community follow their lead to undergo autism training. Guest-facing staff at Mesa businesses are actively being approached and will complete autism sensitivity and awareness training within the next six months. Prior to joining Visit Mesa, Marc was vice president of Visitor Marketing & Community Development for the Greater Phoenix Visitors & Convention Bureau.

photo of Suzanne Boda courtesy American Airlines PR;  photo of Marc Garcia courtesy IP Photography

You can find out more about all of the speakers on our site, here. 

REGISTER NOW for the two-day event in San Francisco this November! REGISTER NOW

 

 

 

Virgin Hotel in Chicago First U.S. Hotel to Use New Accessibility Rating System

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Ad for a virgin hotel in Chicago that says step in! Outdoor shot of people entering hotel with souvenirsOne of his biggest challenges faced by anyone with accessibility needs is finding information on the accessibility of hotels that they can truly trust, writes Richard Branson, founder, and CEO of Virgin Hotels. Branson, almost always ahead of the curve, found the solution in Mobility Mojo, which specializes in detailed hotel accessibility assessments. According to the story, there are more than a billion people globally with a disability—and more than 50% of these people choose not to travel because of a lack of information on accessibility.  By using the website tool on Virgin Hotel sites, travelers can easily see the available accessibility features upfront. See an example of the travel service rating of a Chicago Virgin Hotel, here.  

Our take: Digital solutions such as Mobility Mojo are on the rise, as are people with disabilities looking for answers. This particular solution is clear and easy to understand and offers and an overall rating for people who don’t need to know every detail. Congrats to Virgin Hotels for being a trailblazer! 

 

 

SFO Uses Therapy Pig (and Other Cute Furry Friends) to Reduce Airport Stress

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two women travelers bend down to pet a pig named LiLou while an airline pilot watches and smilesPure joy is not something you come across often in an airport. Flights are delayed, security lines are long, and more often than not travelers are grumpy and stressed, writer Madeline Wells in SFGate. So why all the smiles at San Francisco International Airport? It’s the Wag Brigade, SFO’s very own fleet of volunteer therapy dogs—and one particularly adorable pig. Find a gallery of aww-worthy photos, here.

Our take: Fortunately, the recently issued new regulations clarifying which therapy animals are allowed on flights don’t apply to airports where the stress of delays and cancellations can be overwhelming.

photo courtesy SFGate.com

 

 

 

Denver Brew Pub Taps Into Opportunity by Hiring People with Disabilities

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bar chalkboard with different craft beer taps Not sure that hiring people with disabilities will be a good fit? That’s quickly changing in restaurants and pubs across the country. Take Brewability Lab, the first brewery in the U.S. staffed by adults with developmental disabilities. The Denver, Colorado operation will be called Brewability on Broadway, according to a recent announcement. Founder Tiffany Fixter describes the new Denver location as “far more accessible and conducive to business” than its original space. Vinepair recently wrote about the new place. See a video of the staff on-site, here.

Our Take: More restaurants and bars are finding that hiring disabled workers makes good business sense and positions their brand as forward-thinking trailblazers in their communities. 

 

The Key To Making (Almost) Any Public Space More Accessible

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two seniors walk along a leafy park trail Thanks to the American Society of Landscape Architects (ASLA), there is now a Best Practices guide for inclusive streets, parks, playgrounds and more, according to Curbed.com. The guide was written based on Universal Design Principles (universal design is another way of saying design created with truly everyone in mind.) Instead of building spaces that cater to specific disabilities or meet quantifiable requirements, the ASLA recommends broadening the definition of accessible design to the point where a spaces account for all possible use cases. And it’s not always as complicated as it sounds, according to this piece by writer Lisa Stinson.

Our Take: Although the concept of universal design has been around for a long time in certain sectors, it is becoming more common to see this type of thinking used to create buildings and public spaces that are accessible to everyone. Designing for everyone—particularly early on in product development—makes for a smoother (less costly) process and ultimately, a superior product, say experts.