Heathrow was rated “good” in the UK’s Civil Aviation Authority (CAA)’s airport accessibility report last year, and hopes to achieve “very good” by 2022, according to businesstraveller.com They are also working with tech companies to aid blind travelers and have appointed a disability campaigner, among other executives, to ensure accessibility is at the forefront of their agenda.
Our take: Change starts at the top. The fact that Heathrow has now embedded more than a few disability champions in their workforce says to us that they’re in this for the long haul. Between new technology and greater awareness of the issues, hopefully, these efforts will also translate into changes on the tarmac as well. You can read more here.
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