TravelAbility Insider

The Intersection of Travel and Disability

Parks and Public spaces

Disability Opportunity Fund Awards $250,000 in their own Shark Tank

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Group of 13 people posing with an oversized check bearing the Maidenbaum logo and standing in front of a Maidenbaum backdrop

Long Islanders typically cringe at the mention of sharks, but eight companies serving the disability community were thrilled to enter the Shark Tank in Garden City last month organized by the Disability Opportunity Fund (DOF). The fund gave out $250,000 during the pitch fest to support product development and job creation benefiting individuals with disabilities. First prize of $50,000 went to Valence Variations, which has developed an AI-powered app that can read and interpret a speaker’s emotions.

“Thank you so much to the Disability Opportunity Fund for this opportunity,” said Valence Vibrations Co-Founder and CEO Chloe Duckworth. “This capital is going to accelerate our growth to be able to support more neurodiverse people and help in building digital accessibility.”

The Shark Tank competition was part of the DOFs (DOF) 15th anniversary celebration. The evening also included a major funding announcement from the Maidenbaum Property Tax Reduction Group, which together with DOF awarded $75,000 in grants to 15 Long Island nonprofit organizations that support people with disabilities. Each organization received a $5,000 grant to continue and expand on their work. Read more.

TravelAbility TakeAway: Are Shark Tank competitions taking a bite out of the traditional phone book-sized grant proposal? (By the way, what’s a phone book?) That could be a welcome trend in the industry, particularly for the extroverts out there who make it look easy. Don’t be fooled: Pitching to an audience is still a lot of work and a lot of pressure.

Hidden Camera Investigative Report on Traveling with a Disability

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A woman in a wheelchair with an unattached oxygen tube on her shoulder, looking into the camera with a concerned expression

Sylvia Longmire’s trip on Greyhound went fairly smoothly in part because the accessible bus had removable seats so that Longmire could remain in her own wheelchair (see related story in this issue). That’s not an option on airplanes, which can create a whole set of problems for passengers who use wheelchairs.

CBC News of Canada provides a powerful first-person view of the experience by using a hidden camera while accompanying Alessia Di Virgilio on an Air Canada flight. The trouble started several days before the flight when Di Virgilio notified the airline of her booking, as required. Despite the advanced notice, Di Virgilio did not receive a confirmation of her reservation until 24 hours before the flight. And when she arrived at the airport in her power wheelchair, no one at the gate had been alerted so it took 40 minutes for a crew to arrive to transfer her to an airline seat. The transfer is painful to watch as the ventilator becomes disconnected, a lift falls on her head, and her foot gets stuck. Meanwhile, her wheelchair is sitting out in the rain.

One crew member explains that he hasn’t been trained on the lift equipment for more than seven years.

“I did not feel safe,” Alessia Di Virgilio said after the incident.

The Air Canada flight is the centerpiece of a CBC expose of traveling with a disability. Other segments feature a woman with narcolepsy who is repeatedly turned down by taxis and rideshare drivers because of her large service dog—despite company policies that guarantee accommodating service animals. The third segment tracks the journey of a blind man trying to navigate the transit system. It’s a risky proposition with a lack of audio assistance in key spots, like trying to find the door of a subway car with the clock ticking.

The report has triggered a federal government investigation. Read more.

Watch the 22-minute video

TravelAbility TakeAway: It’s no surprise that this unprecedented investigation by CBC has launched a federal investigation in Canada. The video is hard to watch as we witness some of the indignities and injuries Alessia Di Virgilio had to endure. The physical and emotional pain of her airline trip is evident on her face as she moves from frustration to anger and fear to deep sadness. Deep appreciation and admiration to CBC and its hidden camera for putting us right there beside her—and to the other two travelers as well.  

Travel Oregon Awards 3.6 Million in Grants for Inclusive Tourism

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Woman using a wheelchair on a beach with steep cliffs rising out of the ocean

As part of an ongoing and far-reaching statewide initiative, Travel Oregon has awarded $3.6 million in competitive grants to DMOs, attractions, and cities for inclusion and accessibility projects.

The grants program targets funding for accessibility and inclusivity for underserved and under-resourced communities including people with disabilities, BIPOC, Oregon’s nine federally recognized tribes and LBGTQIA+. Funded projects reflect and align with Travel Oregon’s vision of a welcoming destination where tourism drives economic prosperity, benefits the natural environment and celebrates rich, diverse cultures—and must improve tourism infrastructure or enhance promotion of accessible and inclusive tourism.

“To say I’m inspired by the potential of this year’s grant awards would be an understatement,” said Todd Davidson, CEO of Travel Oregon. “Upon completion, each project will make a substantial impact on the accessibility and inclusivity of the tourism industry in Oregon, supporting Travel Oregon’s vision of a welcoming destination for all where tourism drives economic prosperity, benefits the natural environment and celebrates rich, diverse cultures.” Read more.

TravelAbility TakeAway: No question that Oregon is one of the key states to watch for leadership on inclusive and accessible travel. As we reported in last month’s Insider, Travel Oregon had the largest contingent of attendees at the Emerging Markets Summit in Savannah in August, with more than 30 staffers. They are using the TravelAbility network to great advantage, studying model initiatives from around the country and the world and turning that research into sustainable practice.

Make Your Parades More Accessible with a “Sensory Block”

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Woman standing near home plate of a baseball field, smiling into the camera

In her 15 years working for the Midlands Michigan Parks and Recreation, Marcie Post has left her mark all over the city. And that mark has been an A for Accessibility as the first priority.

Post serves on several boards and advocates for inclusion at every turn. Last year she led the construction of Miracle Field, a soft-surfaced baseball diamond for athletes with disabilities. And when she was recently offered the role of Grand Marshal of the Midland Santa Parade, she saw it as more than a ceremonial role. She introduced the idea of a sensory-free zone along the parade route.

“We’re asking the people in the parade to not play their instrument or not flash their lights or not honk their horns for one block, totally doable,” says Post. “By doing that, it now creates that inclusive environment. It’s a no-brainer.”

The parade organizers, Nicki and Steve Smith, said they selected Post as grand marshal because of her dedication to the community and her leadership on inclusion.

“She is a wonderful asset to the community,” Nicki said. “She saw a need and she acted on it. And she brought others along with her.” Read more.

TravelAbility TakeAway: It’s wonderful to see champions of accessibility recognized for their contributions to the community. And rather than simply accepting the honorary role of parade grand marshal, Marcie Post saw it as another opportunity to make life a little more enjoyable and equitable for individuals with disabilities.

TravelAbility and Destinations International Announce Partnership to Promote Accessibility

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Photo collage including head shot and title of Don Welsh, CEO of Destinations International and Jake Steinman, Founder and CEO of TravelAbility. Includes logos of the two companies.

TravelAbility, the leading conference and media company dedicated to making travel easier and more enjoyable for people with disabilities and the aging population, has announced a partnership with Destinations International, the world’s largest and most reliable resource for destination organizations and tourism boards.

The partnership aims to help scale accessibility to Destinations International’s 700+ destination organization members as part of their social inclusion strategy. TravelAbility will serve as Destinations International’s official accessibility advisor, providing guidance on how to create more welcoming destinations for people with different abilities through content, prospective speakers, and a satellite version of their InnovateAble pitch event where assistive technology entrepreneurs will present their solutions for improving accessibility in the travel industry.

Destinations International will also market The Accessibility Playbook, a comprehensive guide for destinations and travel businesses to improve their accessibility and inclusion initiatives for travelers with disabilities. The Playbook contains over 100 videos, PowerPoint decks, and a series of “TravelAbility Trusted” innovations, amenities, and third-party assessment providers that may help them scale accessibility by sharing it with their industry partners.

“We are thrilled to partner with Destinations International to advance the cause of accessibility in the travel industry. This is a win-win situation for both organizations and for the millions of travelers who can benefit from more accessible and inclusive travel experiences,” said Jake Steinman, founder and CEO of TravelAbility.

“Accessibility is a key component of our social inclusion strategy, and we look forward to working with TravelAbility as our official accessibility advisor. They have the expertise, the network, and the passion to help our 700+ members create more inclusive destinations for all travelers,” said Don Welsh, president and CEO of Destinations International.

The Accessibility Playbook will be available for purchase online at the Destinations International website in 2024. To learn more about this partnership or the Accessibility Playbook, contact Sophia Hyder Hock, Chief Diversity Officer at shyderhock@destinationsinternational.org or Jake Steinman, founder and CEO of TravelAbility at jake@travelability.net