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The Intersection of Travel and Disability

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INNOVATEAble Recap: Watch the Presentations of the Top Three Products from the Emerging Markets Summit

September 26, 2023 by Dan Tobin

Logo: TravelAbility Presents INNOVATEAble

One of the most talked about segments at the Emerging Markets Summit in Savannah last month was InnovateABLE, a Shark-Tank-like competition of accessible products. Here are the presentations of the judges’ top three finishers:

Tied for First: Translate Live’s Instant translator speaks, reads, and writes more than 100 languages, including American Sign Language and Braille: Watch presentation

Tied for First: Color blindness is now covered by the ADA. Enchroma glasses and screen viewers allow color blind people to see true colors: Watch presentation

Third Place: GRIT Freedom Chair: Designed by MIT engineers, the GRIT Freedom Chair is a mix between a manual wheelchair and a mountain bike. Watch presentation

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Filed Under: Accessibility, Accessibility Awards, Disability Awareness, EmergingMarketsSummit23, Hearing, Hidden Disabilities, Hotels, Mobility, Museums & Attractions, Parks and Public spaces, Products, Technology Tagged With: accessibility, Hotels, travel, TravelAbility Summit, Wheelchair

Australia’s Destination Gold Coast Launches Accessible Travel Trade Show, Conference, and Visitor’s Guide

September 26, 2023 by Dan Tobin

A man and a woman smiling while working at an exhibit booth promoting Australia's Gold Coast at the recent Summit.

The event welcomed over 120 agents, with some 20 Destination Gold Coast members— including Gold Coast-based accommodation providers, attractions and tour operators—providing an update on new developments and attractions while highlighting accessible tourism. (The article includes a download link to a 150-page guide to accessible travel options throughout the Gold Coast.) Read more. 

Our Takeaway: Nice to see our Summit concept taking hold Down Under!  Change to:  Australia had long been a leader in the accessible travel space and with the launch of this accessibility conference,  Destinations Gold Coasts is taking the lead in educating stakeholders about accessibility in their detonation.and proving them with the tools to serve travelers with disabilities. Special Bonus: There is a free download of their  Accessibility Guide for The Gold Coast which provides an easy to use summary of accommodations, attractions and public parks.

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Filed Under: Accessibility, Accessible Meetings, Conferences & Events, Disability Advocates, Disability Awareness, Hotels, Parks and Public spaces, Restaurants, Travel Tagged With: accessibility, advocacy, airlines, Disability, travel

Exploring Sustainable Travel: Insights from Andrew Leary, Director of Sustainable Tourism and Partnerships, Leave No Trace

September 7, 2023 by Debbie Austin

Andrew Leary headshot
Andrew Leary

By Jennifer Allen

In a recent interview, Andrew Leary, the Director of Sustainable Tourism and Partnerships, shared valuable insights about the intersection of sustainable travel and the post-pandemic travel landscape. The COVID-19 pandemic brought a fresh perspective to sustainable travel, transforming how we view outdoor spaces, communities, and the travel experience itself. Leary’s views shed light on the evolution of sustainability efforts within the United States and beyond.

During the pandemic, people worldwide embraced the outdoors like never before. Leary acknowledged the widespread increase in outdoor activities, highlighting how individuals from diverse backgrounds found solace and connection in natural settings. This surge in outdoor engagement underscored the importance of responsible recreation and stewardship. Leary noted that while positive impacts were evident, negative effects also took place due to the influx of visitors.

He emphasized the growing trend of destination communities and travel professionals taking on active roles in promoting sustainability and stewardship. This involvement aligns with the broader shift towards a more holistic understanding of sustainability, moving beyond the focus solely on outdoor spaces. Fraser explained that sustainability now encompasses considerations for communities, destinations, and various facets of travel.

Leary encouraged everyone, regardless of their level of involvement, to contribute to sustainability efforts. He emphasized that any effort, no matter how small, contributes positively to the cause. The past five years have witnessed a notable change in the sustainability landscape in the United States. The lens through which sustainability is viewed has expanded to encompass not only outdoor spaces but also the well-being of communities and destinations. Similar to making progress in disability inclusion, the key is to start talking about it, and never stop.

Diverse terms such as ecotourism and regenerative tourism have emerged, signifying different dimensions of sustainable travel. Leary introduced the concept of regenerative tourism, which places the community at the center of its focus. This approach prioritizes the well-being and development of local communities, creating a more inclusive and meaningful travel experience. This shift towards community-centered sustainability is shaping the trajectory of global sustainable tourism, including within the United States.

Leary also shed light on the role of various entities in fostering sustainability on a larger scale. He highlighted the importance of federal agencies, local governments, and organizations like the U.S. Chamber of Commerce and Travel and Tourism Advisory Board. These entities collaborate to promote sustainable practices across the travel industry, envisioning a future where sustainability is not only a consideration but also a core principle.

As the interview with Andrew Leary demonstrates, the pandemic acted as a catalyst for reimagining sustainable travel. It heightened awareness of the interconnectedness between outdoor spaces, communities, and the travel experience. Leary’s insights underscore the importance of a collective effort in embracing sustainability, regardless of one’s level of involvement. With the evolution towards community-centered sustainability and the collaboration of various stakeholders, the travel industry is moving towards a more inclusive, responsible, and regenerative future.

The interview with Andrew Leary provided valuable perspectives on the evolving landscape of sustainable travel. His insights emphasized the significance of responsible recreation, community involvement, and the broader understanding of sustainability. As travel professionals, communities, and destinations unite in their commitment to sustainability, the vision of a barrier-free world where all individuals can partake in meaningful travel experiences becomes more achievable than ever before.

The Problem: Ever increasing need for sustainable travel

The solution:

  • Destination communities and travel professionals are actively promoting sustainability beyond outdoor spaces.
  • Every effort, no matter how small, contributes positively to sustainability, akin to progress in disability inclusion.
  • Regenerative tourism focuses on community well-being, creating an inclusive travel experience.
  • Collaboration between entities like federal agencies and local governments promotes sustainable practices in the travel industry.
  • The pandemic highlighted the interconnectedness of outdoor spaces, communities, and travel experiences.
  • Community-centered sustainability and stakeholder collaboration drive the industry towards inclusivity, responsibility, and regeneration.
  • Andrew Leary’s insights stress responsible recreation, community involvement, and a comprehensive sustainability understanding.
  • Commitment from travel professionals, communities, and destinations brings a barrier-free travel vision closer to reality.

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Filed Under: Accessibility, EmergingMarketsSummit23, Expert Q&A, Parks and Public spaces, Sustainability, Travel Industry People, TravelAbility Summit Tagged With: accessibility, travel

How the Disability Community Found Accessible Journeys 

September 7, 2023 by Debbie Austin

Photo of the Summer Issue of Accessible Journeys Magazine with a picture of a woman dresses in an off white jumper over a dark shirt

Readership stats: Spring 2022: 780 readers  Fifth Issue: Spring 2023: 1.7 million readers   Average: 370,000

By Jennifer Allen

In the world of travel, embracing inclusivity and accessibility has become paramount. One trailblazer leading the charge is Debbie Austin, the visionary behind the remarkable digital magazine “Accessible Journeys“, published in partnership with TravelAbility.  From modest beginnings to exponential growth, Debbie brought her audience from 780 readers to 1.7 million in less than a year’s time, and transformed her magazine into a beacon of awareness and advocacy, connecting with the disability community and inspiring change within the travel industry. Debbie shared her experiences at the 2023 Travelability Summit, giving practical advice that can be applied in other areas of the travel industry. Debbie breaks it down into four replicable steps:

1. Work with Disability Voices: Amplifying Stories, Connecting Communities

“The trajectory changed when we bought in guest editors, probably because they were sharing from their own travel perspective. It’s not merely an interview we’re having with them, where we have one article. They’re able to look within their own network of resources, and get other people to share their own experiences based on whatever the theme of that magazine is at that point in time. So that is when things started to change. We had Kay, the Awkward Traveler as the first guest editor. She has an invisible disability. Then, the second was Jenn from Wonders Within Reach, who speaks about family travel. Stuff like that has appealed to more people, and we hope that it continues to appeal to people. So with Wonders Within Reach’s issue, we had over 380,000 readers, then we moved on to the spring issue with Cory Lee, where we had 1.7 million readers.” 

These authentic voices resonate deeply, creating a sense of community and fostering genuine connections, extended from the communities they’ve already built.

2. Host Giveaways: Fostering Engagement and Excitement

Through partnerships with travel companies and hotels, the magazine experienced a surge in readership. 

“We did a giveaway with the accessibleGO travel club which has over 90,000 members. And so we saw numbers increase as a result. The second one was with the Schoolhouse Hotel and also accessibleGO.”

This was another great way for expanding reach and getting the magazine in front of new eyes.

3. Utilize Instagram: Harnessing the Power of Visual Storytelling

In the digital age, social media platforms have emerged as gateways to global audiences. Debbie’s revelation regarding the role of Instagram in her magazine’s growth is striking. “That will be social media 100%,” she asserts. “It was mind-boggling when we realized the amount of readers that we attracted.” Leveraging Instagram’s visual appeal, “Accessible Journeys” draws readers in with captivating imagery and shares stories that resonate deeply. The link in the bio leads readers to relevant articles, creating a seamless transition from eye-catching posts to engaging content. The Instagram page for “Accessible Journeys” was only started in February of this year, but exponential growth can be directly linked to the platform by viewing how many people have accessed the magazine through the link in bio.

4. Use Imagery to Attract Attention: Capturing Hearts Through Curiosity

As much as we say not to judge a book by the cover, it’s clear that readership is still linked to the image on the cover of the magazine. 

“What’s on the cover is the draw. Because with Cory, we were talking about adaptive activities. So we had a lot of curious people wondering, ‘okay, adaptive activities, somebody with a disability. How does that work?’ I think that generated a lot of interest. We have several hundreds of thousands of readers, and we linked that to what’s on the cover.”

Using an image that sparks curiosity will hook the reader.

Conclusion

Debbie’s journey with “Accessible Journeys” underscores the impact of intentional inclusivity on the travel industry. Her strategic approach—leveraging giveaways, collaborating with influencers, utilizing Instagram, and prioritizing captivating imagery—has propelled the magazine from its humble origins to a transformative force for change. 

Debbie admits that she doesn’t care why people read it, as long as they do. “I just want them to read it because it’s raising awareness of disabilities and that’s what is really important to us. Because the more you know, the more you can change your perspective of people with disabilities overall, and that means that we will get closer to a barrier free world, which is what we are all about. You want to make sure that people know, so they can change their mindset, their opinions, and their behaviors, because we really do believe that knowledge is key. We’re all about telling stories and raising disability awareness.” Through these stories, she aspires to motivate individuals to embark on their own journeys, regardless of limitations. “If there’s somebody else doing it, chances are you can do it too,” she emphasizes. As “Accessible Journeys” continues to pave the way for a barrier-free world, the travel industry learns the power of sharing, connecting, and advocating for transformation.

Problem: Reaching the disability community through marketing

Solution: Insights from “Accessible Journeys” success:

  • Amplify Authentic Voices:
    • Guest editors with personal experiences foster engagement.
    • Community connections grow through shared stories.
  • Engage Through Giveaways:
    • Partnerships with travel entities expand reach.
    • Giveaways introduce the magazine to new audiences.
  • Leverage Instagram:
    • Visual storytelling on Instagram attracts readers.
    • Bio link guides seamlessly to magazine content.
  • Curiosity-Driven Imagery:
    • Intriguing cover images pique interest.
    • Images that raise questions hook readers.

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Filed Under: Accessibility, ADA//Law, Government, Parks and Public spaces Tagged With: accessibility, travel

Destination BC Passes Accessibility Mandate and Forms Accessibility Inclusion Committee

August 4, 2023 by Debbie Austin

In September 2022, the Province outlined the requirements for organizations to comply with the Act, including creating an accessibility advisory committee. Destination BC’s AIC is composed of 13 individuals from across the province and will be chaired by Destination BC’s President & CEO, Richard Porges. The committee’s role is to provide recommendations and advice to Destination BC on reducing barriers regarding its programs and policies relating to tourism marketing, development, and management. Destination BC’s application process and assessment approach were co-designed with those that have lived experience and various dimensions of diversity. Utilizing a thorough assessment, this inclusive process resulted in an intersectional group of individuals whose perspectives will support Destination BC in the meaningful implementation of the Accessible British Columbia Act. Read More.

Our Takeaway: This is a huge step towards bridging the gap in accessibility. Those impacted by inaccessibility are able to share their expertise to raise the standard of inclusion.

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Filed Under: Accessibility, ADA//Law, Government, Parks and Public spaces Tagged With: accessibility, travel

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