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The Intersection of Travel and Disability

Emerging Markets Summit 2024

Planning Accessible FAM Trips: Expert Tips from the 2024 TravelAbility Summit

September 8, 2025 by lkarl

Last year’s TravelAbility Summit brought together disability influencers, destinations, and travel professionals in hands-on sessions, panels, and networking opportunities. One highlight was the FAM trip presentation, designed to help destinations and creators get the most out of these collaborative experiences. It offered practical guidance on planning your first FAM trip and making the most of influencer collaborations.

Building on that momentum, the 2025 TravelAbility Summit will bring even more opportunities to connect and learn. Taking place October 13–15 at Sunriver Resort in Central Oregon, this year’s Summit features:

  • Panel discussions with industry leaders and influencers sharing best practices
  • Speed-dating sessions connecting destinations directly with creators
  • Hands-on training for growing influencers on how to work effectively with destinations

Watch the video and summary below from last year’s FAM Trip Presentation to help you to prepare for your first FAM trip, before booking your next influencer.

Summary

  • 📣 Reframing the Session Title – Introduction and highlighting that all fam trips—especially accessible ones—can be both tricky and rewarding to plan.
    ➤ Session Introduction
  • 🧳 Campaign with North Alabama – Highlights a 2025 yearlong campaign involving 10 creators to promote accessible experiences in North Alabama.
    ➤ North Alabama Campaign Overview
  • ✅ Basic Fam Trip Planning – Reviews essential planning steps: define objectives, carefully select creators, manage logistics, set content expectations, and measure ROI.
    ➤ Fam Planning Essentials
  • 💬 Matchmaker: Creators and Content – Urges planners to choose creators who align with their mission rather than just follower count, valuing niche engagement.
    ➤ Creator Alignment Strategy
  • 🛎️ Ensure True Accessibility – Check properties and activities for actual, not assumed, accessibility—including sensory needs—before the trip.
    ➤ Checking for True Accessibility
  • 🧠 Plan with Sensory Awareness – Discusses the importance of pacing and sensory-friendly planning to avoid overwhelming creators.
    ➤ Pacing & Sensory Inclusion
  • 🧍‍♂️ Train Partners on Etiquette – Educate hospitality partners on disability etiquette and guest preferences, down to details like greetings and interaction style.
    ➤ Partner Training on Inclusion
  • 🤝 Appoint On-Site Support – Assign a trained liaison to support creators during the visit, respecting personal boundaries and logistical needs.
    ➤ On-Site Support Role
  • ⌛ Create Space to Create – Schedule downtime for influencers to recharge and produce quality content, avoiding overstuffed itineraries.
    ➤ Build in Creation Time
  • 🏛️ Communicate Access Details Honestly – Inform creators of what is and isn’t accessible so they can decide how to engage with each experience.
    ➤ Transparent Access Communication
  • 🎁 Intentional Surprises & Emotional Hooks – Share examples of emotionally resonant experiences that built loyalty and lasting relationships with creators.
    ➤ Meaningful Surprise Stories
  • 📈 Share Results Widely – Encourage destinations to share content performance and creator praise to build future support and advocacy.
    ➤ Sharing & Advocacy

Insights Based on Numbers

  • 📊 ROI measurement and content repurposing are often neglected, undercutting the long-term value of influencer investments.
  • 🤝 Emotional experiences during trips drive ongoing creator advocacy—highlighting the power of authentic connection over logistics.

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Filed Under: Accessibility, Conferences & Events, Disability Advocates, Disability Awareness, Emerging Markets Summit 2024, Tourism, TravelAbility Summit

Josh Loebner Shares How Accessibility Marketing Has Gone Mainstream

August 2, 2025 by lkarl

Accessibility isn’t a niche – it’s the new standard. At last year’s TravelAbility Summit, Josh Loebner gave a talk on how what was once seen as a compliance checkbox is now a creative frontier. From fast food to fine dining, Super Bowl ads to global travel, accessibility is shaping the way the world connects. 

Clients like Coca-Cola and Ford are proving that inclusive design is central to modern branding. This session dives into why accessibility matters to everyone—and how it’s becoming the gold standard across industries.

Watch the video and dive into the summary below! For more insights like this, join us in Central Oregon for the 2025 TravelAbility Summit from October 13th to October 15th at the Sunriver Resort. Attendees will have the opportunity to learn from industry leaders, meet accessible travel influencers, and stay up to date on new innovations in assistive technology for the travel industry.

Register Today!

Summary

  • 🎙️ Introduction and Personal Background
    Josh Loebner shares his 20-year journey in advertising, his PhD focus on disability inclusion, and his leadership at VML as the Global Head of Inclusive Design.
    Watch here
  • 🏆 Creative Accessibility in Advertising
    Accessibility is shifting from compliance to creativity. VML’s initiatives, like winning the Grand Prix Lion, illustrate how design can be both imaginative and inclusive.
    Watch here
  • 🌍 VML’s Global Reach and Clients
    VML is a vast global agency with 30,000 employees and notable clients such as Ford, Coca-Cola, and Unilever, all integrating accessibility into diverse brand strategies.
    Watch here
  • 📈 Accessibility Goes Mainstream
    Search trends and public interest in accessibility are on the rise. It’s now seen as relevant to everyone, not just those with disabilities.
    Watch here
  • 🧏 Captioning for All
    Captioning is widely used, even by those without hearing loss, enriching media experiences through creative and nuanced text.
    Watch here
  • 🍔 Accessible Advertising Examples
    Wendy’s global campaigns are cited as inclusive. Accessibility is considered at all touchpoints, including fast food and fine dining experiences.
    Watch here
  • 🚗 Accessibility in Travel and Public Spaces
    The video explores how accessibility is integrated across travel experiences—from airports to local venues—highlighting thoughtful design.
    Watch here
  • 🏪 Retail Accessibility
    Retail giants like Walmart and Target now have accessibility centers and leads, showing industry-wide commitment to inclusion.
    Watch here
  • 📱 Innovative Scenic Audio App
    A powerful example involving a Scenic audio app for blind users uses AI and generative tools to create immersive travel experiences.
    Watch here
  • 🔮 Future of AI and Accessibility
    VML aims to make all ads accessible by 2025 using AI for audio descriptions and captions—blending tech and inclusion.
    Watch here

Insights Based on Numbers

  • 🌐 30,000 Employees at VML: Emphasizes the scale and global capability of the agency.
  • 📊 Rising Google Trends: The year-over-year growth in accessibility-related searches shows societal shifts.

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Filed Under: Accessibility, Emerging Markets Summit 2024, Technology, Tourism, TravelAbility Summit

What are the Top 10 Trends in Accessible Travel?

July 4, 2025 by lkarl

Last year’s TravelAbility Summit featured a presentation revealing The Top Ten Trends for Accessible Travel in 2025. Read a summary and watch the full video below!

Summary

  • 🚕 Accessible Transportation Revolution
    Ride-sharing platforms like Uber and Lyft face legal pressure to become wheelchair accessible. Rental cars now offer adaptive features and Ford introduces models with audio descriptions for blind users.
    Watch here
  • 🛫 Airports Embrace Universal Access
    New airport renovations include cutting-edge accessibility upgrades—like changing rooms—highlighted by Portland Airport’s initiatives.
    Watch here
  • 🧠 Smart Tech Enhances Navigation
    Google Maps adds wheelchair-accessible routes. Hotels now feature voice-activated controls and AI travel planners for a seamless, informed experience.
    Watch here
  • 🤫 Rise of Sensory-Friendly Destinations
    Quiet areas in airports and stores (e.g., Walmart) cater to neurodivergent travelers. Autism-friendly travel packages are growing in popularity.
    Watch here
  • 🛌 Universal Design in Accommodations
    Wider doorways, roll-in showers, and height-adjustable furniture are being adopted into architectural blueprints, making spaces inherently inclusive.
    Watch here
  • 🌍 Virtual Reality Previews
    Travelers can explore destinations through VR before visiting. Tools like 360° hotel room tours boost planning confidence.
    Watch here
  • 🧗 Inclusive Adventure Tourism
    Tools like Be My Eyes and Aira assist blind travelers in hiking and outdoor activities. Oregon leads with grants funding these innovations.
    Watch here
  • 🏖️ Accessible Beach Access Innovations
    Greece installs ramps into the sea for wheelchair users. Sensory-safe beach areas are being designed for neurodiverse visitors.
    Watch here
  • 📋 Nano Training for Hospitality
    Scandinavian hotels use sub-50-second videos to train staff on disability service—an efficient way to boost service quality.
    Watch here
  • 📺 Inclusive Representation in Media TV shows and marketing campaigns are increasingly spotlighting autism and disability. Large firms like Unilever are leading with inclusive messaging.
     Watch here

Watch Here

These trends aren’t just hypothetical—they’re being discussed, demonstrated, and accelerated at the TravelAbility Summit, where accessibility leaders, tourism professionals, and innovators come together to share solutions and spark progress. Join us October 13–15, 2025, at Sunriver Resort in Central Oregon to experience the conversations shaping the future of travel. From live hands-on workshops and expert presentations to networking with changemakers, the Summit is where the next wave of accessibility innovation begins.

Register Today!

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Filed Under: Accessibility, Airlines, Disability Awareness, Emerging Markets Summit 2024, Neurodiversity, Travel, TravelAbility Summit, Trends, Video of the Month

Presentation of the Month

March 10, 2025 by Eliana Satkin

Each year, the TravelAbility Summit brings together travel professionals, entrepreneurs, and disability advocates to explore emerging trends, challenges, and solutions in making travel more accessible for all. Last year’s summit included a panel of six influencers sharing their insights on how disabled content creators amplify authenticity in accessible destinations.

Check out the panel’s key takeaways below and click the YouTube link to rewatch the session. Want to learn more from disabled content creators? Don’t miss the 2025 TravelAbility Summit, happening at the beautiful Sunriver Resort in Central Oregon, October 13-15, 2025. The event will feature more panels with disability influencers, as well as exciting networking opportunities, including influencer speed dating sessions. Learn more and register today at travelability.net.

Leveraging the Insight of Content Creators to Amplify Authenticity

📌 Summary

  • ♿ Disability Representation: Creators discuss their experiences growing up with disabilities, the challenges they faced, and how they now use their platforms to educate and inspire others.
  • ✈️ Accessible Travel Challenges: Issues such as lack of accessible infrastructure, untrained staff, and misinformation on accessibility are highlighted as major barriers.
  • 📱 Social Media and Awareness: Creators emphasize how social media plays a crucial role in spreading awareness, breaking stigmas, and educating people about disabilities.
  • 📊 Audience Demographics: The panelists describe the diversity of their followers, ranging from individuals with disabilities to those seeking to learn more about inclusivity.
  • 💡 Solutions for Accessibility: Suggestions include better staff training, clearer accessibility information online, and greater empathy from businesses.
  • 🤝 Collaborating with Destinations: Content creators outline how they work with travel destinations to promote accessibility, including creating blog posts, social media content, and consulting on accessibility improvements.
  • 📈 Impact of Authenticity: The importance of genuine representation and transparency when showcasing accessibility is emphasized, as misleading portrayals can be harmful.
  • ⚠️ Handling Negative Experiences: Panelists discuss how they manage situations when accessibility falls short, advocating for constructive feedback and open dialogue.

🔢 Insights Based on Numbers

  • 80% of blind people are unemployed, highlighting the need for workplace inclusivity.
  • A viral TikTok video with 25 million views showed the global interest in disability representation.
  • Many influencers have traveled to 40+ countries, demonstrating the demand for accessible travel.

Follow these Creators on Socials!

Alex Stratikis (Autism Adventures)

Instagram: @autismadventuresabroad

Facebook: @AutismAdventuresAbroad

LinkedIn: https://www.linkedin.com/in/alex-ns7/

Chelsea Bear 

Instagram: @realchelseabear

Facebook: @realchelseabear

LinkedIn: https://www.linkedin.com/in/chelseabear/

Jessica Ping (The Rolling Explorer)

Instagram: @therollingexplorer

Facebook: @therollingexplorer

LinkedIn: https://www.linkedin.com/in/jessicajordanping/

Sassy Wyatt (Blind Girl Adventures)

Instagram: @sassywyattofficial

Facebook: @SassyWyattOfficial

LinkedIn: https://www.linkedin.com/in/sass-wyatt-08ba46111/

Houston Vandergriff (Downs and Towns LLC.)

Instagram: @downsandtowns

Facebook: @downsandtowns/

LinkedIn: https://www.linkedin.com/in/downs-and-towns-houston-vandergriff/

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Filed Under: Accessibility, Autism, Blind Travel, Disability Advocates, Disability Awareness, Emerging Markets Summit 2024, Family Travel, Mobility, Neurodiversity, Travel, TravelAbility Summit, Video of the Month

Scenes from TravelAbility EMS 2024 in San Francisco

January 14, 2025 by Eliana Satkin

The 6th annual event showcases the vibrant convergence of innovative accessibility solutions, inspiring discussions, and diverse participants dedicated to create a more inclusive world for all travelers.

Joe Weber, Be My Eyes and Kristy Durso, Incredible Memories Travel

Kristy Vanek, Otis Elevators, Allison Rowe, Marriott International

Sophia Hyder Hock, Destinations International; Todd Brook, Unchained

Jake Steinman and Jane Howard

Influencer: Chelsea Bear

Jen Casey, Gray TV; Nida Duarte, Co-Producer & Jordan Wollman, Executive Producer, “Challenge Accepted.”

2024 TravelAbility Accessibility Champions: Back Row: Apoorva Gandhi, Marriott; Ron Pettit, Royal Caribbean Cruises; Nick Nerbonne (accepting for Julie Pingston), Travel Michigan; Arica Sears, Oregon Coast; Skylar Houck,(accepting for Patrick Harrison) Visit Tampa, Jake Steinman, TravelAbility; Toni Bastian, Visit Richmond; Alison Brooks, Visit Mesa; Dr. Alan Fyall, Rosen College (UCF); Attiyya Atkins,(accepting for Richard Gray) Visit Lauderdale; Stuart Butler, Visit Myrtle Beach;  Front Row: Kevin Wright, Travel Oregon; Jessa Campbell,(accepting for Jill Boggs) Visit Fort Wayne, Kathleen Harvey, Destination British Columbia; Lynn Smith; Hidden Disabilities Sunflower; Jason Holic, Experience Kissimmee

Ron Pettit, Royal Caribbean, Josh Loebner, VML

Ryan Becker, Visit California, Tricia Roth, TravelAbility

Jennifer Allen, Wonders within Reach; and TikTok influencers (450k followers) Katie and Houston Vandergriff

Meg Raby, Kulture City; Apoorva Gandhi, Marriott

Sassy Wyatt, Blind Girl Travels; Tricia Roth, TravelAbility; Taylor Aguilar, The Blind Movement, Anthony Ertle, The Blind Movement

Jeremy Buzzell, US National Parks; Kristine McConnell, Visit Central Oregon; Laurel Van Horn, Open Doors Organization

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Filed Under: Accessible Meetings, Conferences & Events, Emerging Markets Summit 2024

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