TravelAbility Insider

The Intersection of Travel and Disability

Disability Advocates

Oregon Coast Scores $1.1 Million in Grants for Accessibility

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Historical photo in sepia tones of an older Black man playing a violin

As we reported in last month’s Insider, Travel Oregon has awarded $3.6 million in competitive grants to DMOs, attractions, and cities for inclusion and accessibility projects. Of that total, more than $1 million will go to Oregon Coast organizations. 

The scope and diversity of the funded projects is vast. Travelers with disabilities will gain both new and improved access to a wide range of natural, recreational, and historic sites. The grants will also fund accessibility studies by Wheel the World in two regions along the coast. Read more.

TravelAbility TakeAway: If you want to see the impact that all of you are making through your participation in TravelAbility, take a trip to Oregon. Travel Oregon, which sent more than 30 staff members to the Savannah summit, is putting into practice ideas and partnerships they’ve developed through active engagement with the network. It’s inspiring to see an ambitious program implemented state-wide.

Partnership Between TravelAbility and Destinations International Off to a Fast Start

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As we reported in last month’s Insider, Destinations International has named TravelAbility as its official accessibility advisor, providing guidance on how to make destinations more welcoming for people with disabilities. In turn, Destinations International will market TravelAbility’s Accessibility Playbook to its 700+ DMOS. 

“The Playbook is like accessibility in a box and  contains everything we’ve learned over the past five years that can help destinations and travel businesses  improve their accessibility and inclusion initiatives for travelers with disabilities,” said Jake Steinman, founder and CEO of TravelAbility. “It includes more than 100 videos, PowerPoint decks, and contacts for a range of vendors in the accessibility space.”

TravelAbility will also advise Destinations International on prospective speakers and assistive technology entrepreneurs who can showcase their solutions for improving accessibility in the travel industry at their InnovateAble pitch event.

TravelAbility has already started planning its involvement in DI’s events for 2024, including several US meetings this spring and summer:

Marketing & Communications Summit
February 27-29, 2024 | Salt Lake City, UT

CEO Summit
April 2-4, 2024 | Boston, MA

Convention Sales & Services Summit
April 8-9, 2024 | Washington, D.C.

Showcase
April 10, 2024 | Washington, D.C.

Visitor Services Summit
July 16, 2024 | Tampa, FL

Annual Convention
July 16-18, 2024 | Tampa, FL

Read more

TravelAbility TakeAway: “Both partners have hit the ground running and we’re finding multiple opportunities for collaboration and crossover,” said Jake Steinman, TravelAbility founder and CEO. “It’s an exciting time. Sleep is overrated!”

Census Bureau Considers Controversial New Criteria for “Disability”

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Author and disability activist Alice Wong seated in a wheelchair.
Author and disability activist Alice Wong

In an effort to obtain more nuanced information and to bring US disability data in line with international standards, the Census Bureau is recommending replacing yes/no questions with performance scales, such as:

Does this person have trouble walking?

  1. No Difficulty
  2. Some Difficulty
  3. A Lot of Difficulty
  4. Cannot Do At All

One federal agency has recommended that only answers C and D would meet the definition of a “disability,” vs. a “condition.” 

“Millions of disabled people will no longer count, which is just the latest in the historic struggle to be seen as a significant community that matters,” says author and disability activist Alice Wong, founder of the Disability Visibility Project. 

Read more

TravelAbility TakeAway: This approach to redefining “disability” could have far-reaching implications for federal funding for accessibillity. We’ll be tracking the progress of the debate leading up to the next period of public comment in the Spring.

Accessibility Champion: Alison Brooks

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Vice President, Destination Experience & Advocacy, Visit Mesa

Q: When did you begin focusing on accessibility in your destination and what was the impetus for wanting to make your destination more accessible?

A: Mesa became the first-ever Autism Certified City (IBCCES) in 2019. The response was so very positive, that we soon realized that inclusion through accessibility was a community shared value and we knew that we wanted to further expand accessibility through technologies, programs and education that would make a better experience for our visitors and residents alike.

Q: What are your main responsibilities and tasks in your organization?

A: I oversee our Diversity, Equity, Inclusion, and Accessibility efforts, our partnership program and assist our CEO with governmental affairs.

Q: Aside from budget, what are the most difficult obstacles or barriers that you face regarding the advancement of accessibility in your destination?

A: In a city so large (over 500K population), along with over 4 million visitors, the most challenging thing is bringing awareness to the many offerings we have in Mesa. The Hidden Disabilities Sunflower Program, Aira, Wheel the World partnership, autism certification, and Threshold 360 virtual tours from the accessibility perspective, are all fantastic ways that help people prepare for and enjoy their experience while in Mesa.  We do advertise these programs regularly through many platforms, as well as share them on our website and social media, but it still can be difficult to get the word out!

Q: What initiatives have you undertaken to improve accessibility in your destination, and which are you most proud of?

Quote: Drip learning will be a huge focus for us in 2024.

A: The Hidden Disabilities Sunflower Program, Threshold 360 virtual tours, Aira, Wheel the World and Able Vu partnerships, and autism certification are all programs we’ve put into place for our destination. It’s hard to choose one that I’m most proud of, but I would say that I’m proud that Visit Mesa was the first to partner with many of these programs and work side-by-side to help implement their product into a destination. Becoming the first Verified Destination through Wheel the World was definitely icing on the cake.

Q: Who do you follow? Name an organization/company/individual you look to for ideas or inspiration.

A: Visit Tampa Bay does an amazing job with their accessibility and storytelling of inclusion overall! Of course, I have to give a “shout-out” to Travelability, as Jake Steinman and his team continue to make a profound impact on destinations becoming more accessible.

Q: What are your plans around accessibility in 2024?

A: We will continue to measure engagement with the programs we have in place now. Additionally, drip- learning will be a huge focus for us, as I strongly feel that education creates confidence for our partners to better serve guests with disabilities. I cannot share yet, but I can say we are working on something that could positively impact a lot of visitors and residents in the very near future.

TravelAbility Welcomes Eight New Advisory Board Members

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As evident from this jam-packed newsletter, TravelAbility is growing. In addition to launching new partnerships and initiatives, we are broadening and deepening our leadership by expanding our advisory board with a stellar group of executives, advocates, and industry insiders:

Suzanne Edwards, Head of Accessibility Standards, Airbnb. She is a wheelchair user and a surfer/para-athlete who will help Airbnb prepare for hosting Paralympians in 2024. Read more about Suzanne.

Curt Cottle, Senior Policy Advisor, National Tour and Travel Office (NTTO) . He represents the travel industry’s voice within the U.S. Department of Commerce. Read more about Curt.

Lesly Simmons,  Head of Community Innovation, Amazon. She is a pioneer in the event industry who created and curated impactful experiences for Amazon’s events division. Read more about Lesly.

Chris Collinson, Entrepreneur and Investor. He founded Connect and grew it into a strong leader in the meetings and events industry over 20 years, before retiring.  Read more about Chris.

Sophia Hyder Hoch, Chief Diversity Officer, Destinations International. She is our main contact as we work with DI to make accessibility available to all their 700+ destinations. Read more about Sophia.

Jason Holic, Sr. VP, Operations and Community Involvement/former politician, Experience Kissimmee. He has shown his ability to provide TravelAbility with insights on how to use data and creativity to motivate partners to adopt accessibility. Read more about Jason.

Alexander Hauerslev Jensen, Accessible Partnerships, Google, who helps create pathways to Google products that enhance the experiences of users with disabilities. Read more about Alexander

Rebcca Stair Gill,  VP Business Development, TravelAbility and publisher of Accessible Journeys.  She is a skilled marketer and builder of strategic, branded, social content partnerships. Read more about Rebecca.

View the full advisory board here.