TravelAbility Insider

The Intersection of Travel and Disability

Conferences & Events

The Evolution of TravelAbility 2020-2022

by

Since 2019, when we formed TravelAbility, our efforts have focused on creating an industry hub that provides research, tools, tips and innovations that the travel industry needs to be accessible for people with disabilities.  Below you will find a summary of the progress we’ve made on the portfolio of projects we’ve undertaken over the last three years. 

New for 2023:

  1. TravelAbility has signed an MOU with the Rosen College of Hospitality Management, part of the University of Central Florida , to develop a weekly one hour Accessibility in Travel learning module that will be a requisite for graduation for all 3300 students.
  2. TravelAbility for Hospitality, targeted to our proprietary database of 3300 hotel management company executives covering accessibility and sustainability
  3. Testing Ideas that can scale: Develop a series of beta/ pilot programs that will be introduced at EMS 2023 in Savannah
  4. Expand Accessible Destinations landing project top 20 tourism destinations in Europe
  5. Re-branding TravelAbility’s Launchpad pitchfest to the InnovateAble Showcase

Seven Unintended Consequences of Being an Accessible Hotel

by

This is the second installment in our “Unintended Consequences…” series which focuses on the upsides that are experienced when accessibility is a priority. The first in the series, Unintended Consequences of Being an Accessible Destination, was introduced to the industry through Destinations International. The second installment, published as an op-ed in Travel Weekly, summarizes the unforeseen benefits hoteliers derive from simply being more inclusive for people with disabilities, foremost of which is that they will be prepared for the tsunami of aging travelers that will evolve into a disability in the very near future.  Read More.

Katy Perry Headlines Music Festival That Is Accessible For All

by

On 19 and 20 November 2022, the True Colors Festival concert in Tokyo will bring together an international line-up of diverse singers, dancers, and musicians from around the world–including the fabulous Katy Perry.

They’ve gone above and beyond to ensure inclusivity for the concert event, in line with their mission to show what’s possible when it comes to disability and diversity. The concert will have sign language interpreters (for both Japanese Sign and International Sign), real-time subtitles and audio descriptions, and dedicated personnel on site for guests who need assistance.

Plus, for those who want to take part from home, it will be live-streamed for free as part of the True Colors Festival’s commitment to accessibility. Their website has been optimized to make it as inclusive as possible ahead of the event (compatibility with screen readers and switch control software, different pathways to necessary information using assistive technologies, and close vetting of all digital content to ensure accessibility).

Although Katy Perry is the headline act, the two-hour True Colors concert will feature over 90 performers. Read More.

LaunchPad: Curated Barrier-Breaking Ideas and Products available now or Coming Soon to the Phone in your Hand.

by

Prior to the launch of TravelAbility I, like many people, mistakenly believed that the world of People with Disabilities (PwD) was one filled with dire pronouncements and woe, but the innovative solutions presented at Launchpad brought just the opposite by showing how much entrepreneurial energy and creativity is being directed at solutions that will help disabled travelers adapt to a world that has never been adaptable to them.

TravelAbility’s LaunchPad, was held virtually April 1st and featured 15 innovators selected following a review and vetting process that began back in June of 2020. 

One person I spoke with after the event even used the word “sexy,” to describe the products and, while that may have been a stretch, they were definitely cool and inspiring for me to see so many organizations working to help make travel easier for people with a variety of disabilities.

Each company made a 3-minute pitch to a panel of judges that represented members of the travel industry, the disability community as well as impact investors.

Kate Farbo, from Visit Lancaster, wrote in an e-mail: “I attended TravelAbility’s Launchpad and was really blown away. It was an incredible experience watching so many talented, intelligent and passionate people sharing their ideas to improve the world of accessible travel.”

This year’s judges included: Charles Hammerman, CEO of the Disability Opportunity Fund; Ron Pettit, Head of Accessibility, Royal Caribbean Cruise Lines; Zach Curry, Director of Guest Experience and Accessiblity at Marriott; Toby Willis, Product Manager and president of accessibility club at Expedia; Jay Cardinali, former Head of Global Accessibility, Disney Parks and Resorts; Betty Adams, Head, Investment committee, Disability Investment Fund.

Srin Madipalli, former head of Accessibility for Airbnb, and now an angel investor in 16 start-ups, who founded the widely acclaimed Accessible Travel Club group on Facebook, served as our guest emcee and moderator.

JUDGES CHOICE.

1st Place  Vispero  JAWS Kiosk a, text to speech software than enable people who are blind or who have low vision to use self-service kiosks in airports, hotels and visitor centers. Presenter: Laura Miller, Corporate Business Development Manager

2nd Place: Mobi-Mat makes a slip-free rollout mat for beaches and uneven surfaces as well as floating wheelchairs for beach and pool use.  Presenters: Sandrine Carpenter-Bernard, CEO/Greg Scull, Area Sales Manager

3rd Place: SATS: Service Animal Travel Solutions. A one-stop central database for service animal verification recently launched with Alaska Airlines as their first airline partner. Presenter: Gina Emrich, Co-Founder

“This recognition of the JAWS Kiosk screen reader as the TravelAbility LaunchPad Judge’s Choice is a great sign of how the travel industry is embracing this tool for making their kiosks accessible for users with disabilities. We look forward to seeing more of the many accessible solutions featured in the LaunchPad event.” Matt Ater, Vice President of Business Development, Vispero.

You may view the 3-minute presentations here.

1st .This is Vispero

2nd. This is Mobi Mat

3rd. This is Service Animal Training Solutions

NEW THIS YEAR: PEOPLE’S CHOICE AWARDS. This year we added the “People’s Choice” award, in which attendees were polled to name their favorite presentations.

PEOPLE’S CHOICE:

1st Place: Revolve Air Wheelchair.  A high-tech wheelchair that folds up to fit as airline carry-on. Andrea Mocellin, Founder

2nd Place: Alinker. A Walking Bike. A non-motorized “walking-bike” designed for people with mobility challenges has evolved into a wellness ecosystem that includes Alinker yoga classes, nutrition programs and is supplemented by a produce farm in Kentucky that employs disabled workers. Presenter: BE ALink, Founder

3rd Place: Omeo Technologies. Hands-free electric wheelchair that uses Active Seat Control technology user’s core muscles to control movement.  Presenter: Spring Adamo, North American Representative

These are their 3 minute presentations

1st. This is Revolve Air Wheelchair

2nd.This is ALinker.

3rd. This is the Omeo Wheelchair

“Winning the people’s choice award gives me the incentive to keep working with this amazing network to advance technology and user experience for active wheelchair users.” Andrea Mocellini, Founder, Revolve.

While the judges selected innovations based on their practical applicability for travel industry suppliers along the chain of travel, attendee choices tended to mostly benefit users.  In the end, it was a reflection of the best of both worlds.

LAUNCHPAD RECORDING AVAILABLE:

For those who were not able to attend, the full four-hour recording can be purchased from our website here for $49 until May 15. 

REGISTER FOR the second session of TravelAbilty 2021 “The (Rocky) Road to Recovery” to be held on JUNE 24th.  A conversational format that includes briefs from Google, Disney, Marriott, Royal Caribbean Cruise Lines, and 14 others.  See the Agenda here. 

Finally, I would like to thank my wonderful team of Katie Philson and Tricia Roth, both of whom helped produce the first TravelAbility Summit in San Francisco, and Laura Erskine, a former television news producer who helped coordinate the videos so that the technical glitches were kept to a minimum.

Jake Steinman

Marriott Creates First-Ever model for Hybrid Meetings featuring “Sanctuary Seating”

by

Marriott International hosted a hybrid event, with both in-person and virtual attendees, to showcase the company’s reimagined process for hosting conferences during and after the pandemic.

The event showed off a number of new features and developments, including:

  • Digital registration and pre-selection of “Sanctuary Seats” with a meeting room preview
  • Individually packaged amenities for each in-person attendee, including a face shield, hand sanitizer, and color-coated bracelets to showcase each attendee’s level of comfort (i.e. red for “please keep your distance,” yellow for “respect my space” and green for “elbow bumps welcome”).
  • Real-time interactive discussion and polling questions, multiple camera views for virtual attendees, virtual games with rewards, and Q&A sessions for both virtual and in-person attendees.

It remains uncertain when business travel will resume and businesses will need innovative solutions to adapt to the new normal.

OUR TAKE: Virtual conferences have made it possible for larger numbers of people to participate in events, and it seems important to continue providing that level of access even after we are able to meet face-to-face. Marriott’s investment in hybrid events shows us what is possible now and in the future.

To read more about Marriott’s Connect with Confidence showcase, click here.