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The Intersection of Travel and Disability

Baby Boomer Travel

Sweet Home Alabama: Discovering Wheelchair Accessible Gulf Shores

December 5, 2025 by lkarl

When I arrived in Gulf Shores for the Alabama Governor’s Conference on Tourism, I knew I’d be talking about accessibility — but what I didn’t realize was how much Alabama itself would teach me about hospitality, community, and joy.

From start to finish, this trip was an incredible blend of meaningful conversation and unforgettable coastal adventure.

The Heart Behind Alabama Tourism

It’s impossible to talk about this trip without mentioning Patti Culp, whose warmth and leadership set the tone for the entire conference. Patti embodies Southern hospitality — thoughtful, genuine, and deeply committed to moving Alabama tourism forward in a way that includes everyone.

And then there’s Kay Maghan from Gulf Shores & Orange Beach Tourism, who created an itinerary that showcased the very best of the Gulf Coast. Every stop was intentional — not just beautiful, but accessible and inclusive. You can see our full itinerary here.

The Lodge at Gulf State Park: Where Accessibility Meets Sustainability

Our home for the week, The Lodge at Gulf State Park, is more than a hotel — it’s a model for what modern, accessible, and sustainable travel can be. Wide pathways, accessible rooms, and thoughtful beach access meant I could fully participate in every experience.

There’s something special about watching the sunrise from a place that feels designed with everyone in mind.

Accessible Adventures in the Sand

One of my favorite parts of the trip was exploring the beach with my Freedom Trax, and of course, my service dog, Gulliver, by my side. We built sand sculptures, made new friends, and even tried our hand at fishing (Gulliver was very interested in the catch!).

These moments capture what accessibility is really about — participation, joy, and choice. It’s not just being there; it’s being part of it all.

Creative Inspiration at The Hot Shop

Another highlight was our visit to The Hot Shop in Orange Beach — a glassblowing studio where we got to design and create our own pieces. Accessibility here wasn’t just physical; it was creative. Everyone was welcomed, encouraged, and guided through the artistic process. Watching my son, Timothy, focus intently on his colorful creation was one of those proud mom moments I’ll treasure.

Wild Encounters and Wonderful People

At the Coastal Alabama Center for Ecotourism, Timothy met an owl — and judging by the smile on his face, I’m pretty sure that moment made his whole trip. Experiences like these make travel not only educational, but transformative.

I had the chance to meet Miss America during the conference! Her grace and kindness were the perfect reminder that leadership and advocacy come in all forms — and that inclusion is beautiful at every level.

Reflecting on an Accessible Gulf Coast

This trip reminded me that accessibility doesn’t take away from the experience — it enhances it. When destinations make inclusion a priority, they don’t just open doors for travelers with disabilities; they enrich the entire community.

Thank you, Alabama, for showing what’s possible when hospitality meets heart.

Thank you, Patti, Kay, and everyone who made this trip unforgettable.

And thank you, Gulf Shores — for the sunshine, the memories, and the hope that every beach can be for everybody.

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Filed Under: Accessibility, Baby Boomer Travel, Destinations, Hotels, Parks and Public spaces, Tourism

Practical Hack from the Accessibility Playbook: Welcoming the Aging Traveler

December 4, 2025 by lkarl

The needs of the aging traveler often mirror those of disabled travelers, yet many older adults are less likely to ask for assistance or identify as disabled. This excerpt from the Accessibility Playbook goes over how to welcome the aging traveler. Before moving on, take this 3 question quiz to test your knowledge!

Take the Quiz!

To better support this growing segment, keep the following principles in mind:

Recognize diverse needs: Consider mobility, hearing, cognitive, and visual changes that may arise with age.

Prioritize respectful communication: Train staff to offer assistance without making assumptions and to recognize signs of anxiety or confusion.

Be transparent about accessibility: Clearly communicate which features are available and use visible signage and intuitive wayfinding.

Offer simple, supportive tools: Ensure digital tools are user-friendly and secure. Provide low-tech options and human assistance for travelers who may hesitate with technology.

Focus on empowerment, not special treatment: Thoughtful, simple accommodations improve satisfaction and strengthen your reputation.

Design for dignity: Move away from one-size-fits-all experiences. Encourage planning ahead, suggest shorter and well-structured itineraries, and promote airport “meet-and-assist” programs.

55% of older travelers are interested in curated travel experiences once they learn about them

The Aging Traveler: Obstacle’s and Solutions

Planning

ObstacleSolution
Unclear accessibility information makes older adults less likely to travel.Provide clear, detailed information about accessibility (steps, elevators, seats, bathrooms).
Uncertainty about airport help deters some from flying altogether.Provide information on the time it takes to travel from check-in to the gate at the airport, as well as the services available.
Uncertainty about refunds makes booking in advance a risk.Provide cost comparisons across platforms and clear, easily accessible cancellation/refund policies.
App-centric booking can be a barrier for older adults who prefer websites.Provide user-friendly interfaces with simple navigation and clear instructions on where to click and book.
Aversion to technology due to concerns about scams and data breaches.Provide education about online safety, clear fraud safeguards, and phone support.
Challenges using online platforms to book transportation and activities.Develop and promote curated travel experiences tailored to their preferences and needs.
Difficulty finding hotels that match specific needs and preferences.Provide enhanced search and filter options (pet-friendly, ground-floor room, grab bars in bathrooms).

94% of older travelers who have used AI for travel planning have found it useful.


Flying

ObstacleSolution
Difficulty getting through security (33%)Improved workforce: provide special TSA lines and allow more time (60%).
Difficulty getting from parking to the airport (33%) or to the gate (32%)Greater access to wheelchairs/motorized carts (52%).
Difficulty understanding announcements (21% among the 65% with hearing loss)Provide designated assistance desks where travelers can check for updated information and receive personalized help.
Difficulty waiting to board at the gate (15%)Offer check-in assistance (43%).

It’s hard for us to fly without precheck – it’s tiring to take off shoes and unpack bags. We’ve forgotten our suitcases after the hassle of putting our shoes back on.

Hotels

ObstacleSolution
Difficulty handling luggage (36%)Offer assistance (44%).
Difficulty entering the establishment (18%)Ensure step-free entry and automatic doors; offer porter assistance.
Difficulty getting in and out of the bathroom (17%)Install grab bars, walk-in showers, and non-slip flooring in accessible rooms.
Difficulty bathing (20%)Provide special rooms with accessible bathrooms and safety features (47%).
General discomfort due to age-related sensitivitiesOffer early check-in and room features that prioritize comfort such as ergonomic bedding and adjustable climate control.
Gaps in staff preparedness to accommodate older travelersTrain staff on how to identify and support guests who require accommodations (36%).

The biggest challenge is comfort. As we’ve aged, our bodies are less tolerant of discomfort and the resulting aches and pains. It can really ruin your travel

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Filed Under: Accessibility, Accessibility Playbook, Airlines, Baby Boomer Travel, Hotels, Surveys, Travel

Every Journey Matters: Leisure Group Travel Spotlights Disability Travel

April 30, 2025 by Eliana Satkin

This month, Leisure Group Travel reached out to several tourism leaders who are working to make the world more accessible for disabled travelers. They offer valuable advice to destinations on how to be more inclusive and share their thoughts on what the future holds for accessible travel. LGT also interviewed Jake Steinman, the founder of TravelAbility. The issue covers barrier free destinations and highlights the people who are paving the way for an accessible future.

Read the full issue here

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Filed Under: Accessibility, Baby Boomer Travel, Expert Q&A, Travel, Travel Industry People

How do Hotel Owners and Senior Leaders Really Feel about Accessibility?

March 19, 2025 by Eliana Satkin

Each year, the TravelAbility Summit brings together travel professionals, entrepreneurs, and disability advocates to explore emerging trends, challenges, and solutions in making travel more accessible for all. Last year’s summit included a panel of hotel leaders who discussed their experiences and perspectives on accessibility in hotels, emphasizing its importance and the industry’s challenges in implementing inclusive practices. 

Check out the panel’s key takeaways below and click the YouTube link to rewatch the session. Looking to learn more? Don’t miss the 2025 TravelAbility Summit, happening at the beautiful Sunriver Resort in Central Oregon, October 13-15, 2025. This is a unique opportunity to engage with key players from the hospitality industry, travel sector, and disability space—all focused on making travel more accessible for everyone.

Learn more and register today at travelability.net.

  • 💰 Business Impact & Litigation Concerns – Many hotel owners cite fear of litigation as a major barrier to improving accessibility, with examples of lawsuits impacting the industry financially and influencing decision-making.
  • 🌏 Global Accessibility Perspectives – Insights on accessibility from different regions, including Taiwan and Europe, highlight varying degrees of inclusivity, with some newer hotels being more accessible than older establishments.
  • 👥 Personal Experiences with Accessibility – Several panelists share personal stories about their connections to individuals with disabilities, reinforcing the importance of improving accessibility in hotels.
  • 📊 The Growing Market for Accessible Travel – Data shows that the demand for accessible travel is increasing, with baby boomers aging and requiring more accommodations, creating a business case for prioritizing accessibility.
  • 🔧 Affordable Solutions for Accessibility – Simple and cost-effective modifications, such as adding shower chairs and adjusting door mechanisms, can significantly improve the guest experience for individuals with disabilities.
  • 🎓 Staff Training & Hospitality Mindset – Proper training for hotel staff on accessibility issues is crucial in ensuring a welcoming environment, with examples of how small gestures and proactive communication can enhance guest experiences.

🔢 Insights Based on Numbers

  • 26% of the population has a disability, but the figure drops to 15% when excluding minor impairments.
  • In 2019, 12.7 million travelers with disabilities took 81 million trips, spending $58.7 billion.
  • Baby boomers are aging, with 40% identifying as having a disability by age 65, increasing demand for accessible accommodations.
  • Insurance costs have risen by 256% since 2019, adding financial pressure on hotel operations.

Watch the full video here.

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Filed Under: ADA//Law, Baby Boomer Travel, Disability Awareness, Expert Q&A, Hotels, Travel Industry People, Video of the Month

“Slow Travel”:Decelerating the Pace of Travel for the Over 50+ Set?

April 30, 2023 by Debbie Austin

Inspired by the slow food movement that began in Italy in the 1980s as a reaction to the proliferation of fast-food restaurants, slow travel started, well, slowly. It has accelerated significantly since the COVID pandemic turned travel upside down and Ecole hôtelière de Lausanne, the world’s first hotel school, expects it to grow 10% per year.

Slow travel emphasizes staying in one place long enough to personally connect with the local people, culture, food and even music. While purists advocate avoiding touristy spots in favor of locations more off the beaten path, there are no hard and fast rules. You decide where, how, and for what period to apply these basic principles . . .  Read more.

Our Takeaway: The growth in Slow Travel makes perfect sense as the population ages. Longer stays in a singular location require less logistical planning and can be way more relaxing than the “if It’s Tuesday This Must Be Belgium” style of travel.

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Filed Under: Accessibility, Baby Boomer Travel, Trends

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