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The Intersection of Travel and Disability

Adaptive Sports

What to Know Before Hosting an Adaptive Sports Event 

January 12, 2026 by lkarl

Adaptive sports events build community, elevate destinations, and create meaningful access for athletes with disabilities. In this session recap from TravelAbility Summit 2025, leaders from Richmond Region Tourism, the National Ability Center, and TravelAbility came together with athlete ambassador Sue Ellen Henneberry to share what it truly takes to host adaptive sporting events that work. Drawing on real-world experience, the panel explored how destinations can balance inclusion, logistics, and collaboration to deliver high-impact events that empower athletes and leave a lasting local legacy.

2026 TravelAbility Tampa 2026 ad featuring a group of people including a wheelchair user enjoying a mead in downtown tampa. the summit dates are listed.

Want to be part of these conversations in real time? Join us at next year’s TravelAbility Summit, taking place November 9-11, 2026 in Tampa, Florida. The summit brings together destinations, venues, and industry leaders committed to making travel and events more inclusive for everyone.

Session Recap

October 13, 2025 

Speakers 

● Toni Bastian – Director of Accessibility & Tourism Sales, Richmond Region Tourism 

● Jamie Starr – Director of Marketing, National Ability Center 

● Kristy Durso – Founder, Incredible Memories Travel / Ambassador, TravelAbility ● Guest Contributor: Sue Ellen Henneberry, Athlete Ambassador, Sportable 

Session Overview 

This session explored how destinations can successfully host adaptive sporting events—balancing inclusion, logistics, and community collaboration. Drawing from the experiences of the National Ability Center in Utah and Richmond Region Tourism in Virginia, panelists shared best practices for designing accessible, high-impact events that empower athletes with disabilities and engage local communities. 

Key Insights 

  • Inclusive adventure as tourism driver: The National Ability Center (NAC) has evolved over 40 years from a veteran ski program into a year-round adaptive recreation hub with 6,000 participants and 33,000 experiences annually. 
  • Community integration: NAC welcomes families and caregivers alongside participants, emphasizing shared adventure over separation. 
  • Economic impact: Adaptive events generate substantial tourism spending and strengthen brand identity through inclusion. 
  • DMO leadership: Richmond Region Tourism partnered with Sportable to host the National Wheelchair Basketball Association Championships—welcoming 400 athletes, 10,000 spectators, and $1.1 million in annual tourism revenue. 
  • Training and collaboration: Over 2,500 airport, hotel, and attraction staff in Richmond received disability etiquette training through partnerships with Visitable and MobilityWorks. 
  • Universal design in venues: Facilities like the Henrico Sports & Events Center were built beyond ADA compliance, incorporating lived-experience consultation from Six Wheels Consulting. 

Actionable Takeaways 

  • Plan collaboratively: Include athletes, disability organizations, and accessibility experts from the start. 
  • Invest in training: Frontline staff interactions shape visitor impressions more than measurements or specs. 
  • Communicate transparently: Avoid blanket “fully accessible” claims; provide detailed accessibility info so travelers can make informed decisions. 
  • Anticipate logistics: Coordinate with connecting airports, rideshares, and DME suppliers for seamless travel. 
  • Show, don’t tell: Use video tours and athlete testimonials to visually demonstrate accessibility.
  • Leverage tech and data: NAC uses Salesforce and updated IT systems to manage participant flow and experience tracking efficiently. 

Notable Quotes 

  • “Accessibility isn’t a destination—it’s about meeting individual needs so everyone can experience your destination.” — Kristy Durso 
  • “Don’t be afraid to bring an adaptive event to your city. With community collaboration, you can do it.” — Tony Bastian 
  • “It’s not about separate spaces—it’s about shared adventure.” — Jamie Starr
  • “Videos showing accessibility give people the freedom to explore without fear.” — Sue Ellen Henneberry

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Filed Under: Accessibility, Adaptive Sports, Destinations, Mobility, TravelAbility Summit

Hosting Para Events – Learning from Visit Fort Wayne’s Success

January 9, 2026 by lkarl

By Jennifer Allen from an interview with Jazmin Zavala

Women’s sitting volleyball teams compete at a para sporting event, with athletes reaching for the ball at the net while teammates and officials watch from the sidelines.
Photo Credit Visit Fort Wayne

Destinations don’t suddenly “get” accessibility when a major para event comes to town. The places that step confidently into hosting roles are usually the ones that have already been doing the work to position themselves as welcoming destinations.

That’s why I wasn’t surprised when I learned that Fort Wayne hosted a World ParaVolley event.

Last summer, we visited Fort Wayne through a partnership focused on advancing accessibility and inclusion. We were blown away by the ease of navigating the city, woodland trails, attractions, and even the water. Almost everything was designed with clear intention to welcome all, and when we stumbled upon something that hadn’t been done before, like running the bases in a wheelchair after the ballgame, we were met with enthusiasm to adapt and welcome.

Long before international athletes arrived, Fort Wayne had already built a reputation as a city that understands accessibility as infrastructure, not accommodation.

From adaptive sports to inclusive community partnerships, accessibility here isn’t treated as a checklist: it’s part of the culture. That mindset showed up clearly in how Visit Fort Wayne approached preparing for the first-ever Sitting Volleyball World Cup in the U.S.

Why Fort Wayne Took on a World ParaVolley Event

As one of the fastest-growing metro areas in the Great Lakes region and Indiana’s second-largest city, Fort Wayne has intentionally positioned sport as a pathway to inclusion. Home to Turnstone, a U.S. Olympic & Paralympic Training Site, the city already had deep roots in adaptive athletics and a history of welcoming para athletes.

According to Jazmin Zavala, Visit Fort Wayne’s Sports Sales Manager, hosting a World ParaVolley event wasn’t just about filling a calendar date. It was a strategic decision aligned with the LA28 Paralympic pathway, designed to elevate adaptive sport on a global stage while welcoming elite international athletes to the city for the first time.

Rather than asking if Fort Wayne could host a para event, the question was how to do it well: in a way that reflected the dignity, professionalism, and scale of any major international competition.

Preparing a City, Not Just a Venue

What stands out most about Fort Wayne’s approach is the way preparation extended far beyond the volleyball court.

In just six months, Visit Fort Wayne and Turnstone delivered the first-ever Sitting Volleyball World Cup hosted in the United States. Zavala shared that, “more than 1,000 volunteers and 100 regional partners came together, demonstrating the community’s capacity to host complex international competitions.”

One of the most impactful steps was education. Ahead of the event, Visit Fort Wayne hosted a media day with immersive demonstrations, giving local media and partners firsthand experience with adaptive sport and disability access. Even more notably, over 150 hotel and hospitality staff completed comprehensive accessibility training.

These staff members didn’t just attend a session, they continued on to serve as “Accessibility Ambassadors” throughout the two-week event. This initiative shifted accessibility from something reactive (“call us if there’s a problem”) to something proactive and visible.

Lessons for Destinations Looking to Host Para Events

When asked what advice they would give to other destinations interested in hosting para events, Visit Fort Wayne emphasized three core principles: intention, collaboration, and anticipation.

First, intention matters. “Recognizing the diversity within the disability community and planning accordingly is critical to a successful para-event.” That means recognizing the diversity within the disability community and understanding that access needs are not one-size-fits-all.

Second, collaboration is essential. “Early coordination with venues, hotels, and hospitality partners ensures athletes’ needs are anticipated rather than reacted to.”

Finally, anticipation is everything. The most successful para events don’t wait for problems to arise. They plan ahead, ask better questions, and remain flexible. As Visit Fort Wayne noted, “Adaptive sporting events mirror able-bodied competitions, with success driven by flexibility, knowledge, and a willingness to adapt.”

Women’s sitting volleyball teams compete at a para sporting event, with athletes reaching for the ball at the net while teammates and officials watch from the sidelines.
Photo Credit Visit Fort Wayne

Quick Takeaways for Hosting Para Events:

  • Start with intention, not logistics. Hosting para events works best when accessibility is treated as a core value, not a last-minute accommodation.
  • Build partnerships early. Close coordination with adaptive sports organizations, venues, hotels, and transportation partners ensures access needs are anticipated, not reacted to.
  • Invest in training, not just infrastructure. Accessibility training for hospitality and frontline staff builds confidence, consistency, and trust for athletes and attendees.
  • Designate accessibility champions. Empowering staff as visible “Accessibility Ambassadors” signals commitment and provides clear points of contact during events.
  • Plan for diversity within disability. The disability community is not monolithic. Flexibility and a willingness to adapt are just as important as technical compliance.
  • Think beyond the event itself. The systems, relationships, and knowledge built for para events elevate accessibility for all future visitors.

A Model Worth Paying Attention To

What Fort Wayne demonstrates so clearly is that accessibility isn’t a hurdle to hosting major events: it’s an asset. When destinations invest in training, partnerships, and inclusive planning, they don’t just prepare for one tournament. They raise the bar for every future visitor.

For more on the value and logistics of hosting an adaptive sports event, check out these takeaways from TravelAbility’s 2025 Summit.

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Filed Under: Accessibility, Adaptive Sports, Destinations, Disability Advocates, Editorial

December 2025 Community News

December 5, 2025 by lkarl

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Filed Under: Accessibility, Adaptive Sports, Destinations, Technology, The Arts

INNOVATEAble Winner, BoardSafe Docks, Is Making Waves with Its Adaptive Kayak Launch

December 5, 2025 by lkarl

BoardSafe Docks, a first place winner in TravelAbility’s 2025 INNOVATEAble Pitchfest,  has built its reputation on designing and manufacturing specialized, accessible waterfront products. Among its most notable accessible innovations is the Adaptive Kayak Launch, first developed in 2014 at Leaser Lake in Kempton, PA.

Watch project video here: 

Today, BoardSafe offers a full range of customized products, including adaptive kayak launches, courtesy boat docks, accessible fishing piers, gangways, pedestrian bridges, and rowing centers. With more than 20 years of experience, the company is recognized as a trusted leader in the commercial dock-building industry, providing turnkey solutions from design through manufacturing and installation for projects nationwide.

BoardSafe’s commitment to excellence is reflected in its craftsmanship, customer service, and ability to solve complex accessibility challenges.

The Adaptive Kayak Launch was born out of collaboration. In 2014, the Kempton Area Lions Club, Leaser Lake Heritage Foundation, and Team River Runner, an adaptive paddling organization, approached BoardSafe seeking a safer, more accessible way to get paddlers with mobility challenges onto the water. Their group was growing, their needs were becoming more diverse, and they were challenged in finding a safe way to access the water for paddling.

Working closely with paddlers in wheelchairs, BoardSafe’s engineering and manufacturing team refined design features, tested ideas, and eliminated barriers. The result was an innovative launch system that made safe, independent, and inclusive access possible. That project set the foundation for BoardSafe’s line of ADA-compliant gangways and universally accessible products.

The Problem a BoardSafe Adaptive Kayak Launch Solves

Traditional docks and launches often present barriers for people with mobility challenges. BoardSafe’s Accessible and Adaptive Kayak Launch addresses these obstacles with features such as:

  • ADA-compliant aluminum gangway
  • Parallel boat slide for stable entry
  • Tiered boarding bench with pull-out seat
  • Roll cage with overhead grab bar and hand straps, and pull bars
  • A cradle that keeps the kayak steady when entering and exiting

These elements ensure safe, independent, and universal access for all paddlers, including those who use wheelchairs, older adults, children, and beginners. The inclusive design makes it possible for everyone to enjoy the freedom and recreation of paddling.

Common Uses

BoardSafe works with landscape architects, city planners, and engineers to create or enhance access to lakes, rivers, streams, and coastal areas. Their primary customers include:

  • Municipalities, counties, and state parks
  • Water trail organizations
  • Urban and commercial waterfront revitalization projects

Because the docks and gangways are floating systems, they adapt to fluctuating water levels caused by flooding or tides, making them well-suited for a wide variety of environments.

Factors That Influence Pricing

The cost of a BoardSafe Adaptive Kayak Launch depends on several variables:

  • Size and complexity – Larger or more advanced systems require additional materials and labor.
  • Materials – Durable, commercial-grade aluminum adds long-term value but increases upfront costs.
  • Custom options – Adaptive features like grab bars, pull straps, or tiered benches are tailored to user needs.
  • Gangway and chute length – Length depends on site conditions and ADA slope requirements; some reach 100 feet.
  • Installation site – Geography, water conditions, and anchoring needs determine overall system design.
  • Foundation requirements – Options range from precast foundations to poured concrete for high-current or tidal areas.
  • Installation process – Labor, equipment, tools, and insurance are included in project costs.

BoardSafe offers a wide range of modular components that can be customized to site-specific conditions. Project costs vary greatly—from as little as $20,000 for a simple clip-a-launch to several hundred thousand dollars for complex, large-scale systems. Because of the many variables, precise pricing requires a site evaluation and engineering. Boardsafe offers an initial consultation free of charge.

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Filed Under: Accessibility, Adaptive Sports, Mobility, Parks and Public spaces

Coopetition: TravelAbility’s New Word for Driving Change

November 7, 2025 by lkarl

By Jennifer Allen

“Competing is not hating, it’s actually putting appreciation into action.” ~50 Cent

This is what we learned through the friendly coopetition – cooperation and competition – at the TravelAbility Summit. Pure Michigan’s announcement that they have more track chairs than any other state may be pushing Travel Oregon to top that number, but no one’s complaining. Coopetition is a force for positive change.

On that token, I dare you to outdo these initiatives.

  • Visit Mesa sends weekly emails with simple, practical things partners can do to be more inclusive.
  • Oregon is the first Accessibility Verified state – involving all seven tourism regions, covering accommodations, attractions, hotels, and restaurants, with information for visitors with both visible and non-visible disabilities.
  • The TravelAbility Playbook is launching an AI companion to help destinations create accessibility solutions on the spot.
  • Southern Oregon, North Alabama, and Discover Lancaster have offered independent Accessibility in Tourism workshops.
  • North Alabama published a print guide on accessible adventures, covering multiple disabilities and including sample itineraries.
  • Visit California launched a centralized accessibility resource site, paired with a video road-trip series by disability advocate Sophie Morgan to showcase inclusive travel experiences.
  • Kansas City’s MCI Airport added Aira — offering real-time visual navigation assistance via the Aira app for blind and low-vision travelers.
  • Tennessee State Parks recently installed eight additional adult-sized changing tables, now available in 18 parks across the state.
  • Clendenin, West Virginia, is building the first adaptive downhill mountain biking trails in the U.S..

Don’t be intimidated – be inspired! How will you add to the Coopetition?

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Filed Under: Accessibility, Accessibility Funding, Accessibility Playbook, Accessible Landing Pages, Adaptive Sports, Destinations, Digital Accessibility, Disability Advocates, Disability Awareness, Parks and Public spaces, Tourism

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