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TravelAbility Insider

The Intersection of Travel and Disability

Debbie Austin

New Accessible Landing Pages Added to Destinations with Accessibility this month

October 29, 2023 by Debbie Austin

Fort Wayne, Indiana: Fort Wayne, Indiana Accessibility (visitfortwayne.com)

Richmond, Virginia: Accessible Travel In Richmond | Airports, Amtrak & Attractions (visitrichmondva.com)

Orlando, Florida (updated): Orlando Special Needs Services & Accessibility Guide (visitorlando.com)

Mesa, Arizona: (updated): Live Life Limitless | Visit Mesa

Lexington, Kentucky: ACCESSIBLE LEXINGTON: Travelability.net/destination/lexington-ky/   

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Filed Under: Accessibility, Accessible Meetings, Autism, Conferences & Events, Disability Advocates, Disability Awareness, Education, Expert Q&A, Family Travel, Hidden Disabilities, Hotels, Museums & Attractions, Neurodiversity, Parks and Public spaces, Restaurants, The Arts, Travel Industry People Tagged With: accessibility, Autism, Hotels, travel

More Celebrities Are Coming Out about Their Hidden Disabilities

October 26, 2023 by Debbie Austin

Elon Musk turning to look at something off camera

Several celebrities are shining a light on hidden disabilities by sharing news of their diagnoses and experiences, particularly with autism. In a TED Talk, Tesla founder Elon Musk talked about being bullied as a child on the spectrum, but also about how the condition has helped him in his career.

“I found it rewarding to spend all night programming computers, just by myself,” he said. “Most people don’t enjoy typing strange symbols into a computer by themselves all night. They think that’s not fun. But I really liked it.”

Actor Wentworth Miller, star of the TV series Prison Break was diagnosed with autism during the pandemic. He has talked about the difficulties of getting diagnosed as an adult: “This fall marks 1 year since I received my informal autism diagnosis. Preceded by a self-diagnosis. Followed by a formal diagnosis,” he said. “It was a long, flawed process in need of updating. IMO. I’m a middle-aged man. Not a 5-year-old.” Read more.

Our TakeAway: When celebrities share their hidden disabilities, it can shine a spotlight on issues faced by millions of people. You may not like or admire Elon Musk but there’s no question he’s an influencer and sometimes a positive one.

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Filed Under: Accessibility, ADA//Law, Autism, Hidden Disabilities, Mental Health, Neurodiversity, Technology, TravelAbility Summit Tagged With: accessibility, celebrities, hidden disabilities

DOT Launches Campaign to Raise Awareness of Rights of Airline Passengers Who Use Wheelchairs

October 26, 2023 by Debbie Austin

A man in a wheelchair navigating a crowded airline terminal

The US Department of Transportation is marking the 37th anniversary of the Air Carrier Access Act (ACAA) by initiating the #AccessibleAirTravel campaign to underscore the right of air travelers with disabilities to safe, dignified, and accessible air travel.

“Airline passengers with disabilities deserve to travel safely and with dignity,” said U.S. Transportation Secretary Pete Buttigieg. “DOT is proud to partner with the aviation industry and members of the disability community to ensure that all travelers with disabilities know their rights.”

As part of the launch, the DOT emphasized some of the actions the Biden administration has taken or is taking to improve the air travel experience of individuals using wheelchairs, including:

  • To address many of the significant barriers facing passengers who use wheelchairs, the Department has initiated a rule proposing to make it an automatic violation of ACAA regulations for airlines to mishandle a passenger’s wheelchair.
  • In July 2023, DOT finalized a rule which requires airlines to make lavatories on new, single-aisle aircraft more accessible.Under this final rule, airlines are required to take various steps to improve the accessibility of these lavatories short of increasing their size in the short term.
  • DOT has begun laying the groundwork for a potential rule that would allow passengers to stay in their own wheelchairs when they fly. Read more.

Our TakeAway: We applaud the DOT’s new campaign and the actions it is taking to improve the air travel experience for passengers who use wheelchairs. But we have to wonder how much can be done to improve the accessibility of lavatories without increasing their size?

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Filed Under: Accessibility, ADA//Law, Airlines, Government, Mobility, Technology, Transportation, TravelAbility Summit Tagged With: accessibility, advocacy, airlines, airplane travel, airports, travel

What Does a Braille Business Card Communicate?

October 26, 2023 by Debbie Austin

A braille business card paired with a logo of Blind in Mind: The Braille Superstore

In a thoughtful commentary on his Evengrounds blog, Tom Babinzski considers all angles of why you may or may not want to invest in a braille business card. In one telling statistic, Tom illustrates how small the audience may be for the practical use of the card: “I have only found information from the United States,” Tom writes, “but approximately 90 percent of people without functional vision do not read braille.” On the other hand, 90% of people who are blind and in the workforce read braille; the card may also have its benefits in the way it signals your commitment to inclusivity. Read more.

Our TakeAway: It’s not for everyone but the braille business card has its uses depending on your business and target market—although the uses may be more symbolic than practical. It may be prudent to print two sets of business cards.

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Filed Under: Accessibility, Disability Awareness, Products, Trends, Vision Tagged With: accessibility, blindness, braille, business, Disability, networking, travel

UK Tour Operator Becomes the First in the Country to Offer British Sign Language Interpreters

October 26, 2023 by Debbie Austin

Sign language interpreter signing in front of a background image of smiling passengers beside a cruise ship

A great tour company is all about access—access to information, expertise, and assistance when things go wrong. TUI, a leading UK tour operator, is extending that level of access to the Deaf and hard of hearing community providing sign language interpreters who connect travelers with TUI agents.  The free service is the result of a game-changing partnership between TUI and SignLive, which houses the Assisted Travel Team that is available seven days a week via an app or a browser.

“We’re delighted to be working with TUI to make travel more accessible for Deaf people,” said Fiona Mackay, COO of SignLive. “This partnership makes communication smoother and the overall experience of going on holiday much easier for British Sign Language users. Customers can travel with confidence knowing they can communicate via an interpreter throughout their journey.” Read more.

Our TakeAway: This is a major breakthrough in accessible travel that will blaze the trail for other deaf tour programs.  And it can be easily replicated as a new niche in America. Note: British Sign Language is a completely different language from American Sign Language. The two share only 30% of the signs.

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Filed Under: Accessibility, Accessible Meetings, Digital Accessibility, Disability Advocates, Government, Hearing, Hotels, Museums & Attractions, Products, Restaurants, Technology, Transportation, Travel Tagged With: accessibility, deaf, hard of hearing, tour operators, travel, travel agency, UK

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