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Live Nation and KultureCity Partner to Create Sensory Accessible Concerts

July 30, 2025 by lkarl

The largest sensory accessibility partnership ever brings inclusion to live entertainment.

Live Nation is proud to announce a collaboration with KultureCity to certify 25 Live Nation-operated venues across the U.S. and Canada as Sensory Inclusive™, setting a new standard for hospitality and accessibility in live entertainment. 

Each venue in the partnership has received KultureCity’s Sensory Inclusive™ Certification, which includes:

  • Sensory Training: Crew members are trained to recognize and support the needs of fans who may think or process things differently.
  • Sensory Bags: Reusable bags filled with items to reduce sensory overload and enhance comfort for fans of all ages.
  • Venue Signage: Clear indicators for quiet zones, sensory bag pickup locations, and other helpful guidance.
  • KultureCity App Integration: Allows individuals to find certified venues and prepare ahead of events.

Fans can look out for signage directing them to sensory bags, headphone zones, and designated quiet areas. These resources are available at no cost for individuals or families who may need them during their visit. Live Nation crew have dedicated team members focused on accessibility and inclusion, ensuring fans receive the support they need throughout their experience. 

“We’re committed to making sure fans feel welcome at our venues and we’re extremely proud of this certification,” said Karl Adams, Head of Venue Operations for Live Nation.

Thanks to our partnership with KultureCity, our venues are taking a new approach to hospitality and improving fan experience.”

Certified venues include Allianz Amphitheater at Riverfront (Richmond, VA) and MidFlorida Credit Union Amphitheatre (Tampa, FL).

With an eye to the future, Live Nation will certify an additional nine indoor venues this Fall.

Updates from Travelability Summer Advisory Board meeting
Rethinking Accessibility Survey Highlights How Travel Industry Partners Can Better Share Accessibility Features Already in Place

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Filed Under: Accessibility, Conferences & Events, Museums & Attractions, Neurodiversity, The Arts

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