Arriving at an unfamiliar convention center can be a confusing experience for anyone but particularly for travelers with disabilities, hidden or visible. The Greater Fort Lauderdale/Broward County Convention Center is employing a range of tools to make sure all travelers feel welcome from the moment they pass through the door. The new approach represents a first-of-its-kind partnership with the Hidden Disabilities Sunflower.
The convention center is adding a variety of cues to indicate when someone needs special assistance at the facility. A permanent space will be dedicated to providing a person with a hidden disability or a traveling companion various Sunflower products, such as a lanyard, badge, wristband or pin. And all convention center employees will be trained on how to spot and help someone with a hidden disability.
The initiative is just the latest chapter in Visit Lauderdale’s proactive moves to create a warm and inclusive welcome for every traveler. The Sunflower, for example, has been incorporated into Visit Lauderdale’s accessible tourism marketing for the past two years and was subsequently adopted by Fort Lauderdale-Hollywood International Airport.
“Visit Lauderdale is committed to providing everyone a safe and supportive environment and has long championed inclusion and accessibility tourism by removing all barriers to a quality experience for everyone,” said Richard Gray, senior vice president of Inclusion and Accessibility at Visit Lauderdale. “We embraced the Hidden Disabilities Sunflower program as soon as we learned of it and couldn’t be prouder that our newly renovated and expanded convention center is the very first on the continent to implement the program.” Read more.
Our TakeAway: Credit Visit Lauderdale for the foresight to realize that their convention center will now not only be accessible for meetings and conventions, but also for the numerous local events and festivals that use the convention center. Credit Sunflower creators for coming up with an image that is simultaneously subtle and powerful. The growth of the Sunflower is one of the accessible travel industry’s most promising trends.
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