Grand Rapid’s Tours Around Michigan Founder has received accolades for adapting her tours to all kinds of travellers.
Tourism was a passion that married Candice Smith’s love of storytelling with her high level of customer experience. Her experience working with spoken language interpreters made it an easy transition to working with sign-language interpreters too. This work quickly resulted in her receiving Certified Tourism Ambassador (CTA) Of the Year for Kent County, MI and a WAVE Award for Best Attraction. Read More.
Our Takeaway: Group tour operators everywhere are trying to accommodate aging clients, several of whom are couples with a spouse with a disability. This operator may have found one approach. Look for the trend of bus operators to remove seats to make room for wheelchairs and retrofit coach entries with ramps.
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