Last month, American Airlines made headlines after it refused to transport WheelchairTravel.org Founder and TravelAbility Advisory Board member John Morris, citing a new airline policy that deemed his power wheelchair too heavy to fly.
John, who has flown more than a million miles as a wheelchair user, took his case to the media, generating coverage by NPR, Travel + Leisure, The Dallas Morning News, Forbes and numerous other publications. Following the original NPR story, American Airlines stated that it would review its policy and “ensure all customers can travel wherever American flies.”
Last week, the airline announced that it had reversed the policy, allowing power wheelchair users like John to fly once again. Congratulations, John, on your successful advocacy campaign!
To read the latest NPR story, click here. -JS
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