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The Intersection of Travel and Disability

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Congratulations to the Winners of the TravelAbility LaunchPad Pitchfest

December 9, 2019 by Denise Brodey

TravelAbility’s pre-conference LaunchPad, a pitchfest featuring 15 companies (a mix of start-ups and established businesses), showcased emerging assistive technology and products to the travel and disability community. The voting outcome revealed that the judges favored practical products engineered for everyday use. Each winner provides a practical solution to make an aspect of travel accessible for people with a disability. Note: In the first-place category for Established Business, winners were tied.

Jeff Yoshioko headshot wearing tie and black jacket smiling dark hair and eyes

1st place winner,
Established Business:
 Jeff Yoshioko, Sr. Marketing Manager, WHILL

WHILL provides a worldwide Mobility-as-a-Service (MaaS) model to improve the current travel landscape for mobility device users by improving their freedom and independence. Currently in beta testing at Winnepeg and Minneapolis airports, WHILL offers cutting-edge Model Ci and Model A Intelligent Personal Electric Vehicles (EVs). “WHILL has won several design and innovation awards including a TIMES Best Invention of 2018,” said Jeff Yoshioka, national sales manager. “It’s great to be further recognized as a product that can create a unique and more positive experience for people with a disability as they travel.”  See the brief explainer video here. Note: WHILL recently merged with Scootaround, a leading wheelchair and scooter rentals solutions company.

1st place winner,
Established Business:
Israel Gamburd, Founder, My Shower Buddy

Many of us take the experience of showering for granted—there’s not much for us to worry about. But for people with disabilities, it’s a lot different. Shower Buddy offers independence and freedom from anxiety or worry about slips and falls or needing someone to help you bathe. The six different models range from pediatric to adult. Having one in a hotel would easily convert a regular bathtub or step over shower into an Accessible shower. “I had no idea there would be so much interest in Shower Buddy from the hotel industry until we were invited present at TravelAbility’s LaunchPad Pitchfest,” commented Israel Gamburd, president of  Shower Buddy. “ We’re now looking into the possibility of exhibiting at hotel procurement shows. TravelAbility has opened the possibility of an entirely new channel of distribution for us.”   See a video here. 

headshot of Lesli Wang wearing white collared shirt and black sweater smiling, short hair

1st place winner,
Emerging Business:
Lesli Wang, Founder, and CEO, Free2GoMobility

By combining the benefits of toilet safety products used in the home (a raised toilet seat on toilet safe frame) along with a compact rolling walker ‘rollator’ the award-winning Free2GoRollator allows anyone to safely use a toilet in a restroom while traveling—whether you are off with family and friends, in a public restroom or at an airport, hotel or cruise line bathroom.)  “I am thrilled to have won TravelAbility’s award for Best start-up among the 15 finalists that presented during the LaunchPad pitchfest,” said Lesli Wang, founder and CEO of Free2Go Rollator. “ I invented this product because my mom needed assistance in using the restroom and we thought a rolling walker that could be adapted to any toilet was the right solution. This award validates all the hard work in developing and marketing this product.”See the video here. 


About the Judging and Criteria

Eight judges, divided into two-hour shifts, were asked to evaluate each of the finalists on a 1-5 scale using the following criteria:

  • What is the problem and solution that you provide?  
  • Does the product make travel easier for people with a disability? 
  • Does the company have a viable business model?
  • Is the value proposition convincing? 

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Filed Under: Disability Advocates, Editorial, Speakers 2019, Uncategorized

Who’s Coming to TravelAbility Summit 2019?

October 23, 2019 by Denise Brodey

Join us on November 12-13
in San Francisco

REGISTER NOW
People at Hotel Kabuki talking in a library room while taking a break. there is coffee table seating and view from a bright window.
TravelAbility Summit: Making travel accessible for everyone. Photo courtesy Hyatt/Kabuki

With less than a month to go, here is the latest list of attending companies.  TravelAbility Summit is the first step in a journey to bring the travel industry and disability experts and innovators together to close the accessibility knowledge gap. Awareness of the needs of people with disabilities who love to travel is growing. Will you be a part of the collaboration? You can still register, here. We look forward to seeing the sparks fly on November 11-13.

CompanyTitle
ReelAbilities Film FestivalWest Coast Representative
AARPDirector of Consumer Insights
AbilitrekFounder & CEO
AbilitrekMiss Wheelchair Washington 2017
Able EyesCEO/Co-Founder
Access ExplorerEvangelist
Accessibility ShieldChief Marketing Officer
Accessible Travel SolutionsFounder
AccessibleGo!CEO & Co-Founder
AdaptsFounder
AiraChief Operating Officer
AirBnBAcessibility Program and Product Manager
Alcatraz CruisesGuest Services Director
AudioEyePartner Program Manager
Autism Double-CheckedCEO
Autism Experts–Moms (2) 
Autism on the Seas  CEO/Founder
Be My EyesVice President of Community
Beaches of Fort Myers and Sanibel/Lee County Visitor and Convention BureauDirector of Visitor Services
Blue UmbrellaCEO
Boston Harbor CruisesDirector of Group & FIT Sales
CEO357 Communications
CL DesignFounder
  
Curb Free With Cory LeeInfluencer
DesignsensoryDirector of Strategy
Destination Niagara USAVP, Sales & Marketing
Dutchess Tourism Inc.Customer Service and Special Event Manager
Dutchess Tourism Inc.President
Eugene & Cascades Sports DivisionVP, Convention Marketing
Expedia GroupPrincipal Program Manager
Explore MinnesotaSr. Manager,
Partner Relations
Fine Arts MuseumAcess Program Manager
Finley Holiday ProductionsPresident
Forbes.comSr. Contributor/Accessibility
Free2Go Mobility Products, Inc.Presidentt & CEO
getaboutable.comCEO
Greater Lansing Convention & Visitors BureauExecutive Vice President & Chief Operating Officer
Guide Dogs for the BlindV.P. Outreach, Admissions
Hearing Loss Association of AmericaPresident Diablo Valley
Chapter
IBCCESChairman of the Board & CEO
IBCCESPresident
InfiniteachCo-Founder
JeenieCEO
Jeffers Mangles Butler and MitchellADA Defense attorney
JetssuiteAutism Concierge
KeroulChairwoman
Lee County Visitor + Convention BureauMarketing Coordinator
Marriott InternationalSenior Manager Global Operations Design & Development
Miles PartnershipDigital Project Manager
Moab Area Travel CouncilExecutive Director
Mobility InternationalPresident
National Ability CenterSr. Development Manager
National Park ServiceTourism/Accessiblity Program Manager
National Park Service various
New Mobility MagazineEditor
NYC & COPresident
NYC & COVice President
Open Doors OrganizationExecutive Director
Outlandish TravelFounder
Pocono Mountains Visitors BureauMarketing Advertising Manager
Point HospitalityCEO
Presidio TrustMarketing Manager
Presidio TrustMarketing/Communication
PrestoMagic TravelFounder
Reno TahoeExecutive Director of Tourism Sales
Royal Caribbean Cruises Ltd.Director, Disability Inclusion
SFOCustomer Service Manager
SimpleviewVP of Sales and Account Services
SimpleviewDirector of Product Marketing & Communications
Space Camp USADirector of Sales
and Outreach
The ArcManger of Special Projects
The Greater GoOwner, Travel Advisor
TravALZPresident
Travel Michigan – MEDCVP, Travel Michigan
Travel OregonDirector, Meeting Services
Travel OregonContent Marketing
Travel Trippers/PegasusSr. Regional Sales Director
UCSF Medical CenterUCSF Professor, Geriatrics 
Valley Forge Tourism & Convention BoardPresident & CEO
Valley Forge Tourism & Convention BoardChief Marketing Officer
Visit Fort WOrthDirector, Convention Services
Visit Huntington BeachSenior Film & Travel Trade
Manager
Visit MesaPresident and CEO
Visit OaklandCEO
Visit OaklandTraining
Visit OaklandDiversity, Equity & Inclusion
Visit Sarasota CountyPresident
Walt Disney CompanyWorldwide Accessibility Manager
Wheel The WorldFounder
WheelChair TravelInfluencer/Founder
Whill/ScootaroundDirector of Sales   
REGISTER NOW
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Filed Under: Disability Advocates, Trends, Uncategorized

UPDATE: What Are the 8 New Sessions Added to TravelAbility Summit?

October 22, 2019 by Denise Brodey

CLICK HERE for the complete summit agenda
TravelAbility Summit accessible travel for everyone

New Panelist
What You Need to Know When Marketing to the Disability Community
It’s not one community and there’s a spectrum for everything, which makes conventional digital tactics challenging. The key is identifying the travel decision-maker with the right message at the right time, which is how Designsensory’s influencer campaign for the Tennessee Aquarium generated traffic. Presenters: Ian Ruder, Editor, New Mobility Magazine; Josh Loebner, Director of Strategy, Designsensory 

New Research
The Destinations Disabled Travelers (and Their Families) Search For
The founder of an accessible online travel agency that connects to Booking.com’s hotel supply, shares data, information and the tactics they used to reach people with disabilities. Their research reveals the type of destinations families traveling with a person with disabilities want to visit.  Presenter: Miriam Eljas Goldman, Founder, AccessibleGO

New Panels

  1. How to Overcome Your Fear of Not Being Accessibility Perfect?
    In private, hotels and attractions have expressed concerns about catering to people with disabilities. Since every disability has a spectrum, they fear that imperfect accessibility may lead to unmet expectations, criticism or even litigation. Three disabled travel specialists provide their opinions: Panelists:Srin Madipalli, AIRBNB; Mike May, Access Explorer; Isabelle Ducharme, Co-president and Chairwoman, Keroul
  2. How to Create Your Own “Disability 101” Workshop One of our goals for TravelAbility Summit is to provide attendees with actual content and the right contacts so they can create disability workshops that educate industry partners as well as management about the trends that will affect their business. Last year, Visit Oakland created a “Queer 101” and “Disability 101” workshop that attracted nearly 40 of their industry members. Presenter: Mark Everton, CEO, Jaymee Rayford, Training and Lisa Baird, Diversity, Equity & Inclusion,  Visit Oakland, 

New Sessions
Unique Ways Travel Oregon Approaches Accessibility After the welcome center outside of Ashland, OR burned down Travel Oregon, perhaps the most forward-thinking state tourism office when it comes to marketing, rebuilt it as state-of-the art-center utilizing universal design that is useful for people with multiple disabilities.  We’ll take a video tour of the facility as well as learn how the small grants they awarded several of their industry partners resulted in big changes in access.  Presenter: Carol Astly, Director of Meeting Services, Travel Oregon

Is Customer Service Training the Key to Reducing Accessibility Complaints?
Comments from accessible travel group forums reveal that it’s a willingness to solve accessibility problems that can only come from customer experience training —and that garner effusive praise and referrals. Hear from the first Florida destination to incorporate an accessibility module in their customer service training program. Presenters: Judy Durant and Josh Lambert, Beaches of Ft. Myers and Sanibel Island CVB
What are the P.R. Benefits of Becoming Accessible?
Two former senior marketing strategists discuss the numerous tangible and intangible benefits that can result from accessibility readiness.  Anne Madison, Former Chief Strategy Officer for Brand USA; Kathy Tull, former Chief Marketing Officer, Las Vegas CVB (i)

New (Breakfast) Presentation 
Moab, Utah Debuts Their Latest Marketing Initiative: Nature for All.  The marketing piece showcases the many accessible nature options that the destination and the state of Utah have to offer. Presenter: Elaine Gizler, Executive Director, Moab Area Travel Council.

CLICK HERE for the complete summit agenda

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Filed Under: Speakers 2019, Uncategorized

New Avatar Robot Helps People with Disabilities Travel Vicariously

October 22, 2019 by Denise Brodey

Man travels with backpack in airport next to a tall human-height blue and white slim robot that looks like a stick.
Photo Courtesy ANA/Nippon

Fly across the world—or home for Thanksgiving—without ever getting on a plane? Yes, it’s possible, writes Andrea Romano in Travel & Leisure. Whether it’s a fear of flying or difficulty due to a disability…there used to be so many roadblocks to travel. Now? there’s a robot for that. Japanese airline All Nippon Airways (ANA HD) has plans for a “telepresence robot,” called “Newme” that allows you to travel around the world without boarding a plane. READ MORE

OUR TAKE: For once, the news isn’t about how robots are coming to take our jobs. They’ll be working for and with us, helping the 40 million people who have mobility issues, according to the U.S. according to the Centers for Disease Control.  The future of travel is coming to an airport near you. 

And the future of accessible travel? That’s coming to you in the form of TravelAbility Summit, November 12-13 in San Francisco. Find out more.

CLICK HERE for the complete summit agenda

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Filed Under: Uncategorized

TravelAbility Summit Hasn’t Even Started Yet—and Already Our Speakers Our Making Big News

October 22, 2019 by Denise Brodey

l to r headshots of Josh Loebner, Ann Madison John Morris and Will Butler, all experts appearing at the TravelAbility Summit (tTravelAbilitySummit.com)

Accessibility (on and off-line) means creating experiences all travelers can enjoy. These four speakers will be at TravelAbility Summit (live from San Francisco in a matter of days!) have recently published pieces of interest: 

Advertising and Disability by Josh Loebner, contributor to Adweek 
READ MORE

Blind people can show each other something by Will Butler on LinkedIn READ MORE

The Top 10 Signs Accessibility is Going Mainstream by John Morris on WheelchairTravel.org READ MORE

What Can the Supreme Court Teach the Travel Industry? by Anne Madison, Travel Vertical Blog  READ MORE  

Learn more about TravelAbility Summit November 12-13 in San Francisco, HERE.

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Filed Under: Disability Advocates, Hearing, Mobility, Speakers 2019, Technology, Uncategorized Tagged With: accessibility, TravelAbility Summit

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