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TravelAbility and Destinations International Announce Partnership to Promote Accessibility

November 29, 2023 by Dan Tobin

Photo collage including head shot and title of Don Welsh, CEO of Destinations International and Jake Steinman, Founder and CEO of TravelAbility. Includes logos of the two companies.

TravelAbility, the leading conference and media company dedicated to making travel easier and more enjoyable for people with disabilities and the aging population, has announced a partnership with Destinations International, the world’s largest and most reliable resource for destination organizations and tourism boards.

The partnership aims to help scale accessibility to Destinations International’s 700+ destination organization members as part of their social inclusion strategy. TravelAbility will serve as Destinations International’s official accessibility advisor, providing guidance on how to create more welcoming destinations for people with different abilities through content, prospective speakers, and a satellite version of their InnovateAble pitch event where assistive technology entrepreneurs will present their solutions for improving accessibility in the travel industry.

Destinations International will also market The Accessibility Playbook, a comprehensive guide for destinations and travel businesses to improve their accessibility and inclusion initiatives for travelers with disabilities. The Playbook contains over 100 videos, PowerPoint decks, and a series of “TravelAbility Trusted” innovations, amenities, and third-party assessment providers that may help them scale accessibility by sharing it with their industry partners.

“We are thrilled to partner with Destinations International to advance the cause of accessibility in the travel industry. This is a win-win situation for both organizations and for the millions of travelers who can benefit from more accessible and inclusive travel experiences,” said Jake Steinman, founder and CEO of TravelAbility.

“Accessibility is a key component of our social inclusion strategy, and we look forward to working with TravelAbility as our official accessibility advisor. They have the expertise, the network, and the passion to help our 700+ members create more inclusive destinations for all travelers,” said Don Welsh, president and CEO of Destinations International.

The Accessibility Playbook will be available for purchase online at the Destinations International website in 2024. To learn more about this partnership or the Accessibility Playbook, contact Sophia Hyder Hock, Chief Diversity Officer at shyderhock@destinationsinternational.org or Jake Steinman, founder and CEO of TravelAbility at jake@travelability.net

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Filed Under: Accessibility, Accessible Meetings, Autism, Conferences & Events, Disability Advocates, Disability Awareness, Education, Hidden Disabilities, Hotels, Museums & Attractions, Neurodiversity, Parks and Public spaces, Restaurants, Sustainability, Technology, The Arts, Transportation, Travel Industry People Tagged With: accessibility, Autism, global, Hotels, marketing, partnership, travel

New Accessible Landing Pages Added to Destinations with Accessibility this month

October 29, 2023 by Debbie Austin

Fort Wayne, Indiana: Fort Wayne, Indiana Accessibility (visitfortwayne.com)

Richmond, Virginia: Accessible Travel In Richmond | Airports, Amtrak & Attractions (visitrichmondva.com)

Orlando, Florida (updated): Orlando Special Needs Services & Accessibility Guide (visitorlando.com)

Mesa, Arizona: (updated): Live Life Limitless | Visit Mesa

Lexington, Kentucky: ACCESSIBLE LEXINGTON: Travelability.net/destination/lexington-ky/   

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Filed Under: Accessibility, Accessible Meetings, Autism, Conferences & Events, Disability Advocates, Disability Awareness, Education, Expert Q&A, Family Travel, Hidden Disabilities, Hotels, Museums & Attractions, Neurodiversity, Parks and Public spaces, Restaurants, The Arts, Travel Industry People Tagged With: accessibility, Autism, Hotels, travel

Kimberly Danesi’s Scrappy Approach Brings More Accessibility to Galveston

October 28, 2023 by Dan Tobin

By Jennifer Allen and Dan Tobin

Photo collage including head shot of Kimberly Danesi, Galveston Park Board logo, and image of grasslands along the Galveston coast.

When you hear of someone who is regularly pulling in multimillion-dollar grants, it’s tempting to think they started with a lot of wealthy friends, a team of experts, and a massive budget. Kimberly Danesi disproves the stereotype. Her journey to becoming an accessibility champion, and a major force in Galveston, was built from the ground up—or actually from the sand up. Danesi began by applying for modest $3,000 and $6,000 grants for beach access. Through her tenacity, she parlayed the thousands into hundreds of thousands and eventually into millions, all dedicated to accessibility and infrastructure. She has also risen to the lofty and influential post as interim CEO for the Galveston Island Park Board of Trustees.

Kimberly’s path wasn’t easy by any means, but it is a replicable model as she demonstrated in a recent interview with TravelAbility, provided of course, you supply the scrappiness. 

Find the Passion

It all starts with passion. Applying for grants is a  tedious process that requires time,  commitment, and a thick skin. When Danesi was asked where her passion comes from, she said it goes back to how she was raised. Her mom worked with kids with special needs and shared her own passion with her family. Passion is contagious—which has turned out to be key in Danesi’s work with the Galveston Park Board.

If your organization is lacking that passion, look for others outside your community who can provide ideas and inspiration. “You have a community through TravelAbility. Destinations International is another network that can help,” Danesi advises. 

These networks can help you identify and recruit champions from your own community —a disability mom, a nonprofit, a community member who’s already speaking up. “Go to them and build that relationship and ask questions. They have ideas, and they’ve thought about how to make it happen. Sometimes it’s about asking smart people stupid questions.” You’ll find advocates and their passion will spread. Look at enlisting advocates from local nonprofit organizations, United Way, your school district, the chamber of commerce, and on and on. You can never have too many. 

“You have a community through TravelAbility.
Destinations International is another network that can help.”

–Kimberly Danesi

Find Your Community, Or Build It

So much of Danesi’s success extends beyond her own strengths to the supportive community behind her. “It’s all about a sense of community,” she says. The grants you’re applying for are impacting the people in your community as well as the visitors you’re trying to attract. You’re all in this together. Build relationships with the organizations around you. 

Looking back to the early days of her organization, Danesi acknowledges that it’s hard to dedicate sufficient time to the grant writing process if you don’t have the budget, the staff, or the capacity to do so. Even this can be helped by the community, says Danesi. People often step up to the plate when they are a part of something bigger than themselves and know they can contribute in a meaningful way. You’ll often encounter community organizations who are already looking for ways to give back to the community and may be eager to help fund a project.

Scrappiness often comes through piecing together the smaller contributions from community organizations.

Be a Beacon

By now everybody in Galveston knows the Galveston Park Board is on fire for inclusion. They speak up about it. Everywhere. Always. As a result, funders have started coming to them. “If someone knows you’re looking for money and will act, they will share opportunities with you that they hear about.”

Networking is a lifestyle. When you’re constantly broadcasting a message of inclusion, you create new funding opportunities that weren’t considered before. 

Just Ask

This applies across the board.

When it comes to needing support from your community: just ask.

When a grant isn’t exactly what you need: Just ask.

Instead of funding accessibility assessments, Danesi utilized a college intern. Not only was that intern able to do the accessibility assessments, but she ended up being a link to another sizable grant opportunity. 

Danesi gave the example of the beach wheelchairs being distributed by the state of Texas for the national effort to improve beach accessibility. Danesi was offered one beach wheelchair, but she pointed out the expanse of the Galveston beaches and asked if she could have three, instead. They agreed without hesitation. “The worst they can do is say ‘no,’” she says.

Another example was when they were approved for a 1.4 million grant in 2017. Due to multiple setbacks, they weren’t able to implement the grant until four years later. By then, the cost of the project had nearly tripled. Knowing the project would no longer be possible with the grant, they asked for the difference—and it was given.

It never hurts to ask. The very worst that can happen is someone says “no.”

Keep Inclusion in Mind

Keeping  inclusion in the forefront has been central to Danesi’s success. She’s used her grants for building beaches, for adding Mobi Mats and beach wheelchairs, and for improving infrastructure, and for improving accessible amenities. Not all of these grants were disability inclusion specific. Danesi and her team have developed the vision to see how to make improvements that positively affect all travelers.

“This is not just value added for people with accessibility needs,” explains Danesi. “Every person uses this mat. We’re creating accessibility for everyone.” All of the beach goers with their wagons and gear prefer the easy access of the mat.

Persevere

“When you’re denied, and it does happen, you should follow up to find out why you were rejected,” Danesi advises. “We usually hear, ‘you have a great project, but this one was more aligned with our current grant, come back next year.’ Go back, they mean it.” A rejection isn’t the end.Take suggestions. Accept constructive criticism. Keep going.

Bonus Tips from Kimberly
“When you do get a grant, make darn sure that you blow it out of the water and impress these folks, because they’re usually a fountain. We’re repeat customers,” Danesi says. Go above and beyond. Exceed expectations. Communicate clearly.

A job well done goes a long way in helping with the next grant. When you apply for grants, include money for the positions for the people to implement them—you can do that for many grants. It doesn’t come out of the regular budget.

“Being tenacious, or ‘scrappy,’ is one of the things you’ve gotta do. You can’t give up easily. It’s a lot of work and it’s easy to get disappointed when it doesn’t work. Get back on the hobby horse. Keep trying.” 

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Filed Under: Accessibility, Accessible Meetings, Autism, Conferences & Events, Disability Advocates, Disability Awareness, Education, Expert Q&A, Family Travel, Hidden Disabilities, Hotels, Museums & Attractions, Neurodiversity, Parks and Public spaces, Restaurants, The Arts, Travel Industry People Tagged With: accessibility, Autism, Hotels, travel

TravelAbility to Host Emerging Markets Summit 2024 on Inclusive Travel in San Francisco

October 28, 2023 by Dan Tobin

SAN FRANCISCO, CA, October 11, 2023 – TravelAbility, the leading organization for accessible and inclusive travel, announced today that it will host its Emerging Markets Summit on October 28-30, 2024 at the Argonaut Hotel in San Francisco. The summit will bring together travel industry professionals, disability advocates, and travelers with diverse needs to explore the latest trends and best practices in inclusive travel.

The Argonaut Hotel, located in the historic Fisherman’s Wharf, is one of the most accessible hotels in San Francisco, according to several travelers with disabilities who praise its facilities and its services. The hotel offers spacious rooms, roll-in showers, grab bars, lowered counters, and other amenities that cater to the needs of travelers with a range of abilities.

The summit will provide travel industry professionals with a big-picture view and concrete strategies for tapping the growing market of accessible travel. Topics include:

  • How to design and market inclusive travel products and services
  • How to reach and engage travelers with disabilities and other emerging markets
  • How to create accessible and inclusive destinations and experiences
  • How to leverage technology and innovation to enhance accessibility and inclusion
  • How the emerging markets of diversity, sustainability, and accessibility intersect one another.

The summit will also offer two exclusive concurrent sessions for attendees who want to deepen their knowledge and skills in inclusive travel. The first session is a two-day immersive accessibility training for travel professionals, led by TravelAbility Ambassador Kristy Durso, who has developed an in-depth accessibility certification program. The second session is a half-day workshop on the travel needs of senior travelers, in collaboration with AARP.

“We are excited to host this summit and share our vision of making travel accessible and inclusive for everyone,” said Jake Steinman, the founder and CEO of TravelAbility. “We invite all travel industry professionals to join us and learn from each other.”

This year’s summit in Savannah sold out. To register for the summit or learn more about TravelAbility, visit or follow TravelAbility on Facebook and LinkedIn.

TravelAbility is dedicated to making travel possible for everyone, regardless of their abilities. In its five-year history, the organization has established itself within the tourism industry as a leading innovator, advocate, and resource on accessible travel.

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Filed Under: Accessibility, Accessible Meetings, Autism, Conferences & Events, Disability Advocates, Disability Awareness, Education, Expert Q&A, Family Travel, Hidden Disabilities, Hotels, Museums & Attractions, Neurodiversity, Parks and Public spaces, Restaurants, The Arts, Travel Industry People Tagged With: accessibility, Autism, Hotels, travel

Visit Lauderdale Expands Its Embrace of the Hidden Disabilities Sunflower; Its Convention Center is First in North America to Adopt the Program

October 26, 2023 by Debbie Austin

Logo for US chapter of Hidden Disabilities Sunflower includes a close up of a sunflower and an American flag

Arriving at an unfamiliar convention center can be a confusing experience for anyone but particularly for travelers with disabilities, hidden or visible. The Greater Fort Lauderdale/Broward County Convention Center is employing a range of tools to make sure all travelers feel welcome from the moment they pass through the door. The new approach represents a first-of-its-kind partnership with the Hidden Disabilities Sunflower.

The convention center is adding a variety of cues to indicate when someone needs special assistance at the facility. A permanent space will be dedicated to providing a person with a hidden disability or a traveling companion various Sunflower products, such as a lanyard, badge, wristband or pin.  And all convention center employees will be trained on how to spot and help someone with a hidden disability.

The initiative is just the latest chapter in Visit Lauderdale’s proactive moves to create a warm and inclusive welcome for every traveler.  The Sunflower, for example, has been incorporated into Visit Lauderdale’s accessible tourism marketing for the past two years and was subsequently adopted by Fort Lauderdale-Hollywood International Airport. 

“Visit Lauderdale is committed to providing everyone a safe and supportive environment and has long championed inclusion and accessibility tourism by removing all barriers to a quality experience for everyone,” said Richard Gray, senior vice president of Inclusion and Accessibility at Visit Lauderdale. “We embraced the Hidden Disabilities Sunflower program as soon as we learned of it and couldn’t be prouder that our newly renovated and expanded convention center is the very first on the continent to implement the program.” Read more.

 Our TakeAway: Credit Visit Lauderdale for the foresight to realize that their convention center will now not only be accessible for meetings and conventions, but also for the numerous local events and festivals that use the convention center.   Credit Sunflower creators for coming up with an image that is simultaneously subtle and powerful. The growth of the Sunflower is one of the accessible travel industry’s most promising trends.

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Filed Under: Accessibility, Accessibility Funding, Accessible Meetings, ADA//Law, Autism, Conferences & Events, Disability Advocates, Disability Awareness, Education, Government, Hearing, Hidden Disabilities, Mental Health, Neurodiversity, Parks and Public spaces, Products, Technology, Transportation, Travel, Trends Tagged With: accessibility, travel

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