It’s a common occurrence. Someone rolls into a restaurant with a well behaved and vigorously trained service animal, and the hostess looks down with a smile and says, “I have to ask, is this a service animal?” “Yes” replies the hungry patron who just drove 2 hours to meet their friends here. “Ok, let me show you to your table.” The guest rolls to their seat, with the dog heeling obediently by their wheelchair.
Moments later, the manager approaches, May I see your dog’s papers? Suddenly, what was supposed to be an enjoyable evening quickly evolves into an embarrassing and uncomfortable scene. While this is frustrating to those who need service animals for legitimate disabilities, the unfortunate proliferation of fake service animals is also frustrating to business owners, according to pushlivingadvisors.com
OUR TAKE: Under the Americans with Disabilities Act (ADA), privately owned businesses that serve the public, such as restaurants, are prohibited from discriminating against individuals with disabilities. The ADA requires these businesses to allow people with disabilities to bring their service animals onto business premises in whatever areas customers are generally allowed.
photo courtesy: Colorado Service Dogs
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