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The Intersection of Travel and Disability

Disability Awareness

Coopetition: TravelAbility’s New Word for Driving Change

November 7, 2025 by lkarl

By Jennifer Allen

“Competing is not hating, it’s actually putting appreciation into action.” ~50 Cent

This is what we learned through the friendly coopetition – cooperation and competition – at the TravelAbility Summit. Pure Michigan’s announcement that they have more track chairs than any other state may be pushing Travel Oregon to top that number, but no one’s complaining. Coopetition is a force for positive change.

On that token, I dare you to outdo these initiatives.

  • Visit Mesa sends weekly emails with simple, practical things partners can do to be more inclusive.
  • Oregon is the first Accessibility Verified state – involving all seven tourism regions, covering accommodations, attractions, hotels, and restaurants, with information for visitors with both visible and non-visible disabilities.
  • The TravelAbility Playbook is launching an AI companion to help destinations create accessibility solutions on the spot.
  • Southern Oregon, North Alabama, and Discover Lancaster have offered independent Accessibility in Tourism workshops.
  • North Alabama published a print guide on accessible adventures, covering multiple disabilities and including sample itineraries.
  • Visit California launched a centralized accessibility resource site, paired with a video road-trip series by disability advocate Sophie Morgan to showcase inclusive travel experiences.
  • Kansas City’s MCI Airport added Aira — offering real-time visual navigation assistance via the Aira app for blind and low-vision travelers.
  • Tennessee State Parks recently installed eight additional adult-sized changing tables, now available in 18 parks across the state.
  • Clendenin, West Virginia, is building the first adaptive downhill mountain biking trails in the U.S..

Don’t be intimidated – be inspired! How will you add to the Coopetition?

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Filed Under: Accessibility, Accessibility Funding, Accessibility Playbook, Accessible Landing Pages, Adaptive Sports, Destinations, Digital Accessibility, Disability Advocates, Disability Awareness, Parks and Public spaces, Tourism

Advice Line: Lessons with Kristy Durso Part Six

November 7, 2025 by lkarl

Lesson 6: Empathy trumps all

How can destinations improve everyday visitor experiences to be more inclusive for guests with different accessibility needs?

Start by shifting perspective.

The most effective thing a destination can do is see the world through someone else’s eyes. Accessibility training isn’t just about regulations or checklists—it’s about understanding what different people need to feel welcome, safe and valued.

I’ve built a complete training program covering nine different areas of accessibility, not just disability. Because accessibility isn’t one-size-fits-all. It looks different for someone with a mobility device, for someone who is neurodivergent, or for a family traveling with sensory needs.

Neurodivergence is a great place to start.

It’s approachable and impactful. Something as simple as a sunflower lanyard signals to staff that someone might need extra time, clearer communication, or a little more patience.

Or work with organizations like Kulture City. They provide training and sensory tools like backpacks with noise-canceling headphones and fidgets. These tools help staff better support guests in museums, zoos and event spaces.

Traverse City is a great example.

After I spoke at the Pure Michigan conference, their tourism director approached me and said, “This feels like so much. Where do I begin?” I told him to start small.

They created a sensory room in time for the National Cherry Festival, and it was used constantly. Guests came in overwhelmed and left in tears of gratitude. That one room changed everything. Now, the city is Kulture City certified and asking, “What can we do next?”

That’s the ripple effect we want to see.

And this isn’t just for big cities. Rural destinations actually have a huge opportunity to lead. Smaller crowds, slower pace and simpler experiences make them ideal for travelers with mobility challenges, sensory sensitivities, or neurodivergence. Some of my best travel experiences have been in small towns that brought creativity, not big budgets, to the table. A $40 ramp, a few grab bars, or textured guide bumps for white cane users can transform access. 

And while training is foundational, destinations can do even more with affordable, creative tools that don’t require massive infrastructure:

  • Hero Door Openers: Install in minutes, with no hardwiring needed. They are perfect for historic buildings and cost a fraction of the cost of retrofits.
  • FreedomTrax: Converts a manual wheelchair into a powered, all-terrain vehicle. I use one. It gave me freedom I never imagined.
  • Rio Mobility: Allows wheelchair users to explore bike trails alongside their families.
  • Aira: Live interpreters for blind or low-vision guests, accessed via phone or tablet.

The key isn’t changing your destination. It’s changing the access.

Whether you’re a national park or a rural town, there are scalable solutions for nearly every barrier.

You don’t have to offer every accommodation—you just have to ask the right question:

“How can we help you do what you came here to do?”

That one shift turns limitations into service. It moves us from rules to relationships. And it doesn’t just build accessibility—it builds trust, loyalty and return visits.

Because people don’t remember perfect. They remember prepared.

Check back next month for Part Seven! Noble Studios conducted a thorough interview with Kristy Durso going over the many facets of creating a destination that is truly for everyone. This series is pulled directly from the interview. Check out the archives for the rest of the series. Click here for the full interview. 

Kristy Durso is sitting in her wheelchair on the beach, smiling over her shoulder with the beautiful turquoise ocean in the background.

Featured public speaker, accessibilities advocate, entrepreneur, Army veteran, and military wife Kristy Durso is Travelability’s Ambassedor and owns and operates Incredible Memories Travel, a full-service travel agency that assists everyone, including those with accessibility needs. She has three children, one who has autoimmune issues and food allergies, another on the spectrum, and another with cognitive and intellectual disabilities. 

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Filed Under: Accessibility, Advice Line, Digital Accessibility, Disability Advocates, Disability Awareness, Expert Q&A

Can I Get Your Autograph? A Look at the Influencers Coming to the 2025 TravelAbility Summit

October 6, 2025 by lkarl

Taylor Leigh Aguilar

@BlindEagleProductions

Filmmaker

Colorado-based production company founded by Taylor Leigh Aguilar. Film with a new kind of vision.

Total followers across platforms: 2,054

Jennifer Allen

@WondersWithinReach 

Writer and Content Creator

Disability mom ✈️ Wheelchair travel

Sharing our journey to help others in theirs

💜 Jesus, adoption, and inclusion

Total followers across platforms: 25,000

Chelsea Bear

@RealChelseaBear

Digital creator

✨ sharing Cerebral Palsy through my lens

Total followers across platforms: 700,000

Rosie Dunn

@RosieRoaming

Wheelchair Travel Tips

✈️ navigating life & travel on wheels

🗺️ 20 countries, 39 states & counting

Total followers across platforms: 3,900

Kristy Durso

@KristyGoes

Entrepreneur

Keynote speaker, mom to 3 kids, military wife, wheelchair user, travel lover, disability advocate/consultant, owner Incredible Memories Travel

Total followers across platforms: 2,000

Anthony Ferraro

@asfvision

Blind Filmmaker and Paralympian

🎥 A Shot in the Dark

🥋 Para Judo 🛹Skateboard

🎙 Pod @fourbadeyes

🎶 Musician 🎤 Speaker

Total followers across platforms: 3,200,000

Suellen Henneberry

 @SueEllenHenneberry

Athlete

Spartan Race, Adaptive Amputee

Total followers across platforms: 400

John Morris

@WheelchairTravel

Blogger

Follow along as I travel the world with one hand, a passport and my power wheelchair. World’s largest accessible travel website. ♿️ ✈️ 🌎

Total followers across platforms: 50,000

Candy Harrington

EmergingHorizons.com

Travel Publication for Wheelchair-Users and Slow Walkers

Total followers across platforms: 20,000

Jessica Ping

@TheRollingExplorer

Public Figure

👑 Loud Disabled Feminist

📍Chicago

🎶 @jessicajordanping

🎙️ @accessdeniedpod

☕️ #AccessibiliTEA

Total followers across platforms: 209,000

Mandy Salas

@ImMandySalas

Motivational Speaker

Resilience Advocate, Quadriplegic Mom, Upcoming Author

Sharing my story of determination, grit, and mental strength to inspire others 🌟 🌱 💪

Total followers across platforms: 5,000

Amy Tarpein

@ElijahsBabyBucketList

Writer and Content Creator

✈️Travel Writer 🎗Lissencephaly Family

Sharing our journey to encourage others

and share Elijah’s joy with the world!

Total followers across platforms: 400,000

Ian Ruder

@NewMobilityMagazine 

Editor-In-Chief

I work to ensure the the voice of people with mobility-related disabilities is authentically represented in all of our content

Total followers across platforms: 305,000

Houston Vandergriff

A smiling man with glasses wearing an orange jacket holds a black camera while standing on a city street. Behind him is a blurred urban scene with historic brick buildings, parked cars, and a typical downtown streetscape.

@DownsAndTowns

Travel Photographer

ART. ADVENTURE. ADVOCACY.

Photographer with Down syndrome traveling the world | Nikon Creator | GAMUT Talent

Total followers across platforms: 700,000

Katie Vandergriff

 Katie Vandergriff in a close-up portrait with short, layered dark brown hair with highlights, wearing silver hoop earrings and smiling warmly at the camera.

@DownsAndTowns

Disability Mom, Public Speaker, and Advocate

Alice Diehl

Alice Diehl wearing a silver crown and a purple sash reading 'Wheelchair Queen,' seated in an ornate chair against a purple backdrop, wearing a white sequined top.

Artist

Advocate

Actor @kelloinclusive @allhearttalent

Ms. Wheelchair Oregon 2025 2nd runner up 🏆@ms_wheelchair_america comp

Total followers across platforms: 2,900

Julie Jones

Julie Jones standing behind a man in a wheelchair who is wearing a red and blue baseball-style shirt; Julie wears a purple top with a red scarf and has her hand on his shoulder, both smiling at the camera

@TWLMag and @HaveWheelchairWillTravel

Writer and Content Creator

✈️ Travelling with a wheelchair. 📸. Sharing accessible tips and 🏖. Family travel ideas

Total followers across platforms: 19,500

Phoenyx Powell

Phoenyx Powell seated on an airplane seat, wearing a black leather jacket with blonde highlights in dark hair, looking off to the side.

@PhoenyxTravels

Blogger

Travel doesn’t have to be perfect — just possible.

Solo + accessible travel tips from lived experience

Total followers across platforms: 900

Tiffany Rose

Tiffany Rose is seated in a manual wheelchair at an outdoor event under tents, wearing a gray jacket and baseball cap with floral-patterned pants, as volunteers work around her in rainy conditions.

@TiffsChariot

Travel Service

Help create positive disability awareness and showing off travel accessibility for ALL

Blogger | Friedreich’s Ataxia Fighter | Wheelchair Adventurer♿️

Total followers across platforms: 7,600

📈Combined Total Reach of all Creators: 5,653,200

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Filed Under: Accessibility, Amputees, Blind Travel, Conferences & Events, Disability Advocates, Disability Awareness, Family Travel, Hidden Disabilities, Mobility, Neurodiversity, Tourism, Travel, TravelAbility Summit, Vision

Innovation of the Month: Lotus’ Wearable Access Ties for First Place

October 2, 2025 by lkarl

Lotus, a first-place winner in this year’s InnovateAble Showcase, is reimagining what it means to access and control your environment. Lotus is a fabulously simple idea: a wearable ring that allows users to point and click to control lights, fans, TVs, and more—without Wi-Fi, apps, or rewiring. Founder Dhaval Patel’s journey to creating Lotus is both personal and innovative.

A sleek, ring-shaped smart device with a metallic silver and black finish floats in mid-air above a dining table, with a blurred home interior featuring warm lighting and plants in the background.

From Personal Struggle to Universal Solution

“The story of Lotus starts with me,” Patel explains. “I was born with twisted knees, and over the years I’ve been on and off crutches a lot.”

One night, exhausted after a long day, Patel realized he had left the lights on. “Too tired to get up, I slept with the lights on—the entire night,” he recalls. The next morning, he had a revelation: if even an Apple electrical engineer like me didn’t have smart home tech at home, who did?

That moment became the seed for Lotus.

The Problem: Homes Not Built for Smart Tech

Smart home technology often feels out of reach—especially for travelers, renters, and people with disabilities.

“Turns out 91% of homes in the U.S. were built before smart homes existed, with no easy way to upgrade,” Patel says. Even adopting an Alexa often requires rewiring switches, installing multiple speakers, and downloading additional apps. For homeowners, the time and cost can be daunting; for travelers and renters, solutions are virtually nonexistent.

This gap disproportionately affects nearly 30 million people with limited mobility—including veterans, older adults, and disabled individuals—who may already spend up to four hours a day on self-care.

The Lotus Solution: Point. Click. Control

Lotus sidesteps these barriers with a portable, plug-and-play design.

  • Step 1: Put on the Lotus ring.
  • Step 2: Snap the Lotus switch cover onto any wall switch. Simple magnets eliminate the need for rewiring.
  • Step 3: Point and click. Infrared technology works like a TV remote—no app, smartphone, or internet needed.

“Control lights, fans, appliances. Even fireplaces and TVs,” Patel explains. “And take it with you wherever you go—hotels, Airbnbs, visiting family. It’s portable.”

Who Benefits from Lotus?

Patel envisions four distinct customer groups:

  1. People with limited mobility (30M in the U.S.)
    Those with acute, permanent disabilities—such as veterans with injuries—need immediate solutions.
  2. Older adults (61M in the U.S.)
    Gradual conditions like arthritis make movement more difficult, and fall prevention becomes critical.
  3. Renters (110M in the U.S.)
    Lease restrictions and temporary housing often make rewiring impossible. Lotus offers smart-home convenience without permanent upgrades.
  4. Mass-market convenience
    Everyday users—from pregnant parents to anyone who’s simply cozy in bed—can benefit from the silent, point-and-click control.

It seems that Lotus falls right into the curb cut effect with technology that benefits everyone. “In other words, our mission is ‘to build technology anyone can use, by optimizing for disability first,’” Patel says. 

Pricing and Practicality

A Lotus starter kit (1 ring + 3 switch covers + charging accessories) retails at $399, or $349 for organizational bulk purchases. Individual pieces are also available:

  • Ring: $199
  • Switch Cover: $75

Every device is compatible with others, so users can easily expand their setup. Patel notes a fun side effect: “Your ring will even work in your parents’ home, and vice versa. It has network effects—like a telephone, the more people that have it, the more beneficial every person’s device becomes.”

Practical features add to the appeal: the ring is waterproof, and its battery lasts six months on a single charge.

A Legacy of Accessibility

For Patel, Lotus is about more than convenience—it’s about impact.

“My favorite quote is from Hamilton: ‘What is legacy? It’s planting seeds in a garden you never get to see,’” he shares. “That’s why I started Lotus—to build something that continues helping people, even after we’re long gone.”

This tech could instantly transform an accessible hotel room or short term rental, going beyond ADA to welcoming. The low-cost set up makes it possible to install in multiple locations, with rings available for users who need them.

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Filed Under: Accessibility, Disability Advocates, Disability Awareness, Innovation of the Month, Technology

October News from the TravelAbility Community

October 2, 2025 by lkarl

Myrtle Beach | AFAR highlights 5-Day Myrtle Beach Itinerary for All Abilities

A wooden beach access ramp leads through palm trees and coastal vegetation toward a sandy beach with turquoise ocean waters under a clear blue sky. Beachgoers can be seen in the distance along the shoreline, with the accessible boardwalk providing barrier-free passage from landscaped grounds to the beach.

Unlike many coastal locales, accessibility isn’t an afterthought in Myrtle Beach). The vacation destination is deeply committed to ensuring travelers of all abilities—those on the autism spectrum…

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Lotus | The Best Accessible Design of 2025

A black and white photo collage with pink geometric accents combines images of legs in white sneakers, a person sitting in a chair, someone holding a phone, and a mountain landscape, overlaid with a text box titled Alt Text that reads "The dust of the leaves turn orange below, The warmth of the light, The cool of the shadow, Cotton candy clouds look down where the Smoky Mountains grow, Postcard or painting, It's almost hard to know."

See all the honorees of Fast Company’s 2025 Innovation by Design Awards in the accessible design category…

Read More

RightHear | accessiBe Partners with RightHear to Bring Accessibility Beyond the Screen

 A partnership logo graphic features the "accessiBe" and "RightHear" brand names connected by a bright yellow circle with an "X" symbol, set against a blue and purple gradient background with subtle glowing effects.

Digital accessibility is just one part of creating an inclusive experience. For people with disabilities, accessibility doesn’t stop…

Read More

Visit Florida and Wonders Within Reach | Wheelchair Accessible Restaurants in Sarasota, Florida

Jennifer Allen and her 3 children on a beach at sunset with arms raised joyfully, including a child using a blue wheelchair with beach-capable wheels. The group poses on white sand with lifeguard towers visible in the background during golden hour.

I don’t remember ever eating so well as we did in Sarasota. From Cuban sandwiches that melt in your mouth to donuts so fresh you’ll smell them before you see them, this city knows how to keep your tummy happy…

Read More

Wheel the World | Colorado Tourism Office and Wheel the World Co-Host Nation’s First Travel Week Spotlighting Accessibility

The Colorado Office of Economic Development & International Trade logo combines the state's iconic "C" flag design with a circular certification emblem, followed by the agency's full name in black text.

The Colorado Tourism Office (CTO), a division of the Colorado Office of Economic Development and International Trade (OEDIT), in partnership with Wheel the World, hosted a curated…

Read More

Visit California | Oakland San Francisco Bay Airport Expands Accessibility with ASL Interpretation App

Two men collaborate at a touchscreen service counter in a modern, bright airport, with one person using a smartphone app to translate sign language.

Oakland San Francisco Bay Airport (OAK) today announced the launch of a new accessibility initiative in partnership with Aira, offering free, on-demand American Sign Language (ASL) interpretation for deaf and hard of hearing travelers…

Read More

Visit Grand Rapids | ‘Priceless’: Grand Rapids Public Museum Unveils Sneak Peak of Accessibility Upgrades to Carousel

An empty carousel is brightly lit up.

The Grand Rapids Public Museum is inching closer to the completion of their multimillion-dollar renovation project to its carousel and riverfront access…

Read More

Wheel the World, North Alabama, Cory Lee, and Wonders Within Reach | Accessible Guide to Alabama: Hotels, Things to Do, Restaurants

Cory Lee, in a power wheelchair, travels along a brick sidewalk past the historic Miss Mylen Miller House, a white colonial-style building with black shutters surrounded by mature trees and maintained grounds behind a decorative iron fence.

North Alabama is one of those places that catches you off guard. You don’t expect mountains and canyons, but they’re here. You don’t expect world-famous music studios tucked into quiet towns, but…

Read More

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Filed Under: Accessibility, Adaptive Sports, Airlines, Disability Advocates, Disability Awareness, Hidden Disabilities, Museums & Attractions, Neurodiversity, Tourism, Transportation, Travel, Vision

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