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The Intersection of Travel and Disability

COVID-19

How Long COVID Could Change the Way We Think About Disability

June 26, 2022 by John Morris

Large crowd of people walking on a city sidewalk, many of whom are wearing face masks.

“The coronavirus pandemic has created a mass-disabling event that experts liken to HIV, polio or World War II, with millions suffering the long-term effects of infection with the coronavirus,” writes Frances Stead Sellers for the Washington Post.

Let that sink in.

Young and old, people from around the world are beginning to accept a new post-Covid identity: that of disability.

The pandemic has resulted in an unexpected growth in the size of the disabled population, and advocates like Rebecca Vallas, a senior fellow at the Century Foundation, are embracing a “big-tent approach in the disability community.”

Advocates and leaders in the community have advocated for laying out the welcome mat to those with long Covid, and suggest that these newly disabled could strengthen the overall constituency of disabled people in the United States and elsewhere.

Matthew Cortland, a senior resident fellow at Data for Progress, told the Washington Post that the disability community “should be treated by politicians and policymakers with the respect of any other voting bloc.”

Lisa McCorkell, who got covid early in the pandemic and now identifies as disabled, said that “the benefit of millions of people getting sick all at once, is we have remarkable access to people and power that others have struggled to get for a long time. I want to make sure that I am representing those people.” Let’s hope new members of the disability community will continue the work of past advocates, allowing the community to achieve the recognition and support that it deserves.

To read more about how those with long covid are impacting perceptions of disability, see the Washington Post article published on Boston.com.

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Filed Under: COVID-19

Marriott Creates First-Ever model for Hybrid Meetings featuring “Sanctuary Seating”

January 12, 2021 by John Morris

Marriott International hosted a hybrid event, with both in-person and virtual attendees, to showcase the company’s reimagined process for hosting conferences during and after the pandemic.

The event showed off a number of new features and developments, including:

  • Digital registration and pre-selection of “Sanctuary Seats” with a meeting room preview
  • Individually packaged amenities for each in-person attendee, including a face shield, hand sanitizer, and color-coated bracelets to showcase each attendee’s level of comfort (i.e. red for “please keep your distance,” yellow for “respect my space” and green for “elbow bumps welcome”).
  • Real-time interactive discussion and polling questions, multiple camera views for virtual attendees, virtual games with rewards, and Q&A sessions for both virtual and in-person attendees.

It remains uncertain when business travel will resume and businesses will need innovative solutions to adapt to the new normal.

OUR TAKE: Virtual conferences have made it possible for larger numbers of people to participate in events, and it seems important to continue providing that level of access even after we are able to meet face-to-face. Marriott’s investment in hybrid events shows us what is possible now and in the future.

To read more about Marriott’s Connect with Confidence showcase, click here.

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Filed Under: Conferences & Events, COVID-19

How Soon Will People with Disability Return to Travel Post-Covid… And where will they go?

November 29, 2020 by John Morris

Wheelchair user at a picnic table outdoors.

As the global pandemic grinds on, many people with disabilities dream of traveling near or far as a break from the monotony of isolation. But whether it’s a trip to the river or across the Atlantic Ocean, a vacation week away or a day excursion, everyone has big questions — logistical, physical, emotional and ethical. When will it be OK to travel? Is it safe to hop on a plane? Safer to board a train? Is a cruise something to consider or to be avoided? With so much uncertainty, is travel even worth the risk?   

OUR TAKE: This article, courtesy of New Mobility magazine, provides insights from a cross section of wheelchair travel thought leaders about their tolerance for risk and when they expect to hit the road again.  Not surprisingly, their concerns reflect similar opinions of Baby Boomers—it’s domestic road travel until there is a proven vaccine.

To read the full article, click here.

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Filed Under: COVID-19, Travel

A “Vente” Breakthrough? Aira Partners with Starbucks to Help Blind Coffee Fans Social Distance

November 28, 2020 by John Morris

Troy Otillio
Troy Otillio

Since presenting during the Launchpad assistive technology pitchfest at last year’s TravelAbility Summit, Aira attracted more users, new partners, greater adoption, and international expansion. According to an interview with CEO Troy Otillio, their user base has nearly doubled since Covid due largely to word of mouth and new partnerships such as the one they’ve just announced with Starbucks that will help the blind buy coffee while they social distance like everyone else.   

We caught up to Troy recently and had a few questions.

Q: Can you describe Aira in 25 words or less?

A: Aira is an app that connects people who are BLV (blind or low vision) with trained professionals who come in through their smart phone to provide visual assistance. 

Q: What is the new pilot program with Starbucks about?  

The program’s success will be measured in terms of usage and social media engagement. A successful test with Starbucks will increase awareness about the importance of inclusivity and show how creativity and partnership can deliver genuine benefit. Once Starbucks chooses to invest in accessibility, other businesses are likely to think about how they can serve customers with visual disabilities. 

Q: How can the TravelAbility community help you be successful with the Starbucks test?

The TravelAbility Community can help by encouraging friends or acquaintances in the seven test cities (Baltimore, D.C., New York, Boston, Seattle, Minneapolis, Los Angeles) to make just one call to a participating Starbucks location, or post one mention on their social media. This will help Starbucks connect with the larger community of those with unique abilities as well as the organizations that support them.

Q: How did you grow Aira’s user base? 

As our user base continues to grow, so do our online communities. Aira has hosted over 1,000,000 sessions with a positive feedback rating of over 98%. Our international growth has recently expanded into the UK, also often providing service to users located outside of the countries we officially serve. Also, we have established over 75 new partnerships across all industries including but not limited to universities, municipalities, banks, and retail stores and over 50 of our existing partners have entered into second and third year renewals to date.

Q: What is the new “Aira for social distancing” initiative and how will it help at Starbucks?

On a practical note the fact Aira enables Social Distancing as well as simply maintaining a safe distance with other people is appealing to all venues and establishments with foot traffic.    Currently, social distancing markers and instructional signs are purely visual, making it completely inaccessible to those who are blind or have low vision.  One aspect of our Starbucks partnership test will be Aira agents providing specific distance estimates in relation to other individuals in the area as well as any other visual information needed to respect any outlined safety guidelines. As a result, BLV (blind and low vision) individuals can maintain their independence and everyone feels safer.

Q: What part did the “Blind Vine” play in your growth?

The blind and low vision community is highly engaged on Facebook, Whatsapp, Aira Groups, Twitter and other online groups as its hard for them to find specific information they need through conventional sources. 

Q: What progress have you made with the tour and travel segment?

Even with the slow down, conversations with several top 10 hospitality brands and destinations have started picking back up and we plan to announce some new destinations once those organizations are ready to move forward. Retail has been quicker to adopt as Aira is easy to deploy, effective, and garners media attention: something we are waiting for destination and tour organizations to experience. 

Q: Can you cite examples of best practices within the travel industry?

Our largest growth has been in museums as we support both on-site experiences unique to each visitor as well as online/virtual experiences. We attribute this to the attention gained by some of our early adopters such as the Shedd Aquarium, Smithsonian, Museum of Fine Arts, Boston, Pennsylvania Historical and Museum Commission, Museum of Science Boston, Space Center Houston along with other cities such as City of Minneapolis, City of Houston, City of Miami Beach.

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Filed Under: Accessibility, COVID-19, Vision

Can Dogs Smell Covid-19 in Human Sweat?

September 25, 2020 by John Morris

Close-up photo of a brown dog's face.

Does sweat from someone infected with COVID-19 have a unique scent that dogs can detect? A new study from researchers at a veterinary school outside Paris trained 8 Belgian Malinois shepherds to identify the smell of COVID-19 in the sweat of infected persons. They later presented those same dogs with a number of samples. The dogs correctly identified an average of 95% of samples.

OUR TAKE: With a vaccine likely months away and with rapid testing still difficult to come by, training dogs to sniff out infected individuals could be one tool used by airlines or destinations to create an extra layer of security at low cost.

Read the full story.

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Filed Under: COVID-19

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