TravelAbility Insider

The Intersection of Travel and Disability

Denise Brodey

Tokyo We Have a 2020 Paralympics Problem: All Your Hotels Have Only One Accessible Room

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Paralympic high jump athlete going over the barThe August date for the 2020 Paralympic Games in Tokyo, Japan is nearing—and it’s reportedly looking like a hot mess. One problem, according to organizers and staff, is a lack of accessible hotel rooms. And it gets worse from there. According to The Guardian, British Paralympic officials looking for hotels near their training camp in Yokohama got a cold shoulder and reportedly seemed uninterested in hosting world-renowned athletes. Other hotels have reportedly demanded they be paid to make the rooms accessible for athletes in wheelchairs.

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Product of the Month: Introducing the Seeing Eye Suitcase

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Courtesy Carnegie Mellon

In partnership with Carnegie Mellon University researchers, Pittsburgh International Airport has created a suitcase and a smartphone app to assist blind airport travelers to navigate the terminal. The rolling suitcase has been nicknamed “BBeep” and is reported to help blind people navigate crowded airports, according to a TribLive report by Tom Davidson.

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Find some of the best assistive products on TravelAbility Summit’s Fab 50 list.

Which Bus Company Paid $2.6 Million To People with Disabilities? Find Out Why

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the words bus and a green light
Since 2016, Greyhound has paid nearly $3 million to disabled bus passengers who sued for experiencing disability discrimination while traveling—or attempting to travel—on their buses. The payments were part of a broader settlement from 2016 resolving the Department’s complaint that Greyhound Lines Inc., the nation’s largest provider of intercity bus transportation, engaged in a nationwide pattern or practice of violating the Americans with Disabilities Act (ADA) by failing to provide full and equal transportation services to passengers with disabilities. The alleged violations included failing to maintain accessibility features on its bus fleets such as lifts and securement devices; failing to provide passengers with disabilities assistance boarding and exiting buses at rest stops and failing to allow customers traveling in wheelchairs to complete their reservations online. “The Department of Justice is committed to eliminating disability-based discrimination in transportation services,” said Assistant Attorney General Eric Dreiband of the Civil Rights Division. “This settlement ensures equal travel opportunities for those with disabilities through holistic reform,” reports the U.S. Department of Justice website. Learn more about ADA regulations for businesses, here.

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Must-read: “Don’t Let a Disability Keep You from Exploring the World”

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Cover of book with three men standing on a mountain one in a backpack (which is Kevan)We Carry Kevan is the true story of how six friends carried one man across three countries. “Don’t let your disability stop you from exploring the world,” says Kevan Chandler in his new book, and documentary, and yes, even a Ted Talk. The man is unstoppable. Read more here.

The author is on a mission to redefine independent travel for wheelchair users like himself. And that he has. You can even buy the same backpack he designed for the trip. It will be available for purchase this summer. Details on his website.

 

 

 

 

Google Goes Accessible with Routes for Wheelchair Users. Plus: More Options

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birds eye view of planes and houses

The tool: Google maps that integrate wheelchair accessible public transit routes into its directions feature.

The reviews: Cautiously optimistic, according to a New Mobility review.

The buzz: Few travel industry folks we spoke with even knew about the Google tool, which could become a helpful solution, particularly for city wheelers.

Who its best for right now: According the New Mobility review, “Users in six cities – New York, Boston, Tokyo, London, Mexico City, and Sydney – can search for directions between locations, choose public transit as the method of travel and then select “wheelchair accessible” from the route-options menu. As with all public transit searches in Maps, a selection of routes will appear, but now only routes with accessible stations and modes of transit will be included.” 
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Another option: Project Sidewalk, a crowdsourced navigation tool that gamifies collecting data has been developed at the University of Washington Makeability Lab, was successfully tested in Washington, D.C. and according to their Twitter feed, has launched in Seattle with massive success. A recent tweet via @projesidwalk: “Project Sidewalk is now officially live in Seattle! In our first week, we collected over 10,000 sidewalk accessibility labels. Help us get to 20,000! You can participate from all seven continents–all you need is an Internet connection & a laptop!

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Our vote: Project Sidewalk, which looks like it’s off to a promising start.

Editor’s note: Don’t confuse Project Sidewalk with another (controversial) initiative from Alphabet called Sidewalk Labs, which will collect data on commuter routes in Portland. (This piece in Geekwire makes no mention of tracking wheelchair users or routes.)

 

 

 

 

 

 

 

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