Publisher USAE News and CustomNEWS Inc.
Q1. What motivated you to become involved in accessibility and do you have a personal connection to disability?
As publisher of USAE Weekly Newspaper, a publication which covers the association and meetings industry, I feel we have a responsibility to cover the issue of accessibility. Understanding of accessibility, in all its aspects, to an association executive is as important as knowledge of food and beverage and/or site selection.
Over the years, disability has always played a role in my life. Among my company’s most successful telemarketers was an employee who had become blind as an adult. His lack of vision did not detract from his ability to talk to clients on the phone. In fact, after my nomination of him, the State of Maryland awarded him its Handicapped Employee of the Year Award.
Q2. What is the goal of your organization?
USAE’s goal is to thoroughly cover the news of the association and meetings industry including news of CVBs and the hospitality community. We are the only industry trade publication to designate a reporter to regularly cover accessibility.
Q3. Of what accomplishments are you most proud?
That USAE continues to thrive and bring important news and information to its community of readers 42-years after its founding.
“As a news organization we are continually on the search for knowledge of what others are doing in the field of accessibility so we can pass it along to our community of readers.”
Ross Heller
Q4: Who do you follow?
As a news organization we are continually on the search for knowledge of what others are doing in the field of accessibility so we can pass it along to our community of readers. Our search is not limited to a specific individual or organization.
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