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The Intersection of Travel and Disability

Why Are Many Tourism Boards and CVBs Lagging on Accessible Travel?

October 28, 2021 by John Morris

Grayscale image of older woman in wheelchair peering over a river running through a city.

Dawn Barclay, in an article for The Insider Travel Report, conducted her own research, visiting the tourist board websites of some of the country’s most populated cities as well as most popular tourism destinations. Her goal was to understand the extent to which these organizations are providing information to the populations who most need it — namely, disabled travelers.

She wrote, “Considering that the Americans with Disabilities Act was signed into law in 1990 and we are now 31 years into it, you would think that every tourist board and CVB site would have at least a page dedicated to Accessible or Wheelchair or Special Needs Travel, especially since this is a growing and lucrative market. But they don’t and here’s why.”

To learn why tourism boards are lagging in the push for accessible travel, read the full article from Insider Travel Report.

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