According to the Centers for Disease Control and Prevention (CDC), the number of U.S. residents with a disability is estimated at close to a quarter of the nation’s population, with that figure doubling among those aged 65 and older. “Travelers with a disability represent an underserved but growing segment of the population that has been neglected by the mainstream tour and travel industry,” says Steinman. “The travel industry has a huge opportunity and responsibility to help make travel more accessible—and the time to act is now. In fact, a recent study by the Harris Organization in partnership with Open Doors Organization estimates the size of the disability travel market at $17 billion dollars a year. We invite travel professionals to register now for TravelAbility Summit, here. To help define the market opportunity, this is our first of a series of TravelAbility Summit Insights. Here’s why we see accessibility as an ascending trend:
- Requests for wheelchairs at airports grew 30% from 2016 to 2017 and have averaged 17% each year since 2015, according to the International Air Transport Association (IATA).
- According to AARP research, over the next 20 years, 75 million Baby Boomers will be aging into disability. This demographic has amassed the largest accumulation of wealth in history—and have the time and desire to travel.
- Mattel will debut a doll with a prosthetic leg and another with a wheelchair for Christmas.
- A Travel Weekly survey found that travel agents in one European country alone experienced a 50% increase in inquiries about accessible travel experiences.
- The Brussels Airport has hired six people with autism spectrum disorder (ASD) to work as X-ray screeners. The Brussels program, part of a pilot project, is reporting positive results.
- Over 20,000 travel agents in the U.S .have undergone a one-hour basic autism awareness/response training sessions through IBCCES. Another 5,000 travel agents have been trained by Special Needs Group on accessible wheelchair travel.
- The TravelAbility research team has identified over 50 technologies, apps, and products that make everything from traversing mountains to navigating museums more accessible.
- Since launching its adaptive clothing line in 2018, the Tommy Hilfiger brand has expanded the collection from children’s clothing to a full adult line.
- The Skift Global Forum, the leading trend-forecasting conference in the travel industry, included its first accessible travel presentation, “Accessibility: What’s It Worth,” making the business case for accessible travel.
- Trick or Treat! Target is introducing a line of adaptive costumes for Halloween this year.
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