Airport websites haven’t yet proven themselves in the accessibility arena, according to Accessible Travel Online (ATO). ATO reportedly spent several months visiting 700 airport websites. In most cases, it took at least a half hour per website to find the accessibility information. And even then, not all had the minimum criterium to be listed in ATO.
The minimum criterium:
- information in English
- detailed information on services, such as accessible toilets or parking
- contact information for the Airport Services Desk
Really? Look alive out there. The field is wide open to do better. Find a more detailed report, here.
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